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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,220 Reviews

5640 Market St

Wilmington, NC

28405

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2,220 Reviews of Hendrick Toyota of Wilmington

April 30, 2023

Travis introduced himself as we walked into the dealership. He asked what we were looking for. I had been driving a Prius for 17 years but now wanted a roomier and more comfortable car to age in. W More

by jsteinmuzio
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Coble, Todd Howard
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Jsteinmuzio, we're so glad that we were able to go above and beyond your expectations!

April 29, 2023

They were fast and very friendly. It was easy to book my appointment on line and I appreciate the reminder e-mail and text. More

by Shannon.rotar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sykes
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Shannon.rotar, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 29, 2023

Very prompt and fast service. The wait for me was much faster than i thought it would be, since more maintenance was needed than I planned. Michael Benton & service team were ste More

by Martha Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Martha Morgan, thank you so much for your positive comments about Hendrick Toyota Wilmington!

April 29, 2023

My service advisor was very helpful and efficient. Also, requested a service plan that saved me money for my oil changes/ tire rotations. More

by gurleyjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Gurleyjoy, we are so happy to read such a great review about Hendrick Toyota Wilmington!

April 29, 2023

The staff at Hendrick Toyota of Wilmington were very helpful. And got my oil change done quickly More

by Zach silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hello Zach Silva, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Wilmington

April 28, 2023

Melisa Hatcher was excellent! Very courteous and professional. I only want her as my service advisor. She gave me a very welcoming feel. And loved my truck😊 More

by jigreene2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Hatcher
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Jigreene2426, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

April 28, 2023

Friendly, competent, and efficient service was provided by Michael Benton. Did not feel any sense of being ripped off for excessive repairs. More

by nwoodbur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Benton
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Nwoodbur, thank you for your kind words and this wonderful review!

April 27, 2023

Hreat experience, easy to work with. Thomas was very helpful. Service is fast and easy. More

by Mandysmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Mandysmom, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

April 27, 2023

Brought my Highlander in for routine maintenance. Frank Barbara was my servicd advisor. He was very thorough, explained everything and told me when my car was ready More

by Mandysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Barbars
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Mandysmom, thank you for your kind words and this wonderful review!

April 27, 2023

Quick service and accomplished what was required to be completed accurately. Completely satisfied with customer service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
May 01, 2023 -

Hendrick Toyota of Wilmington responded

Hi Bob, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

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