Hendrick Toyota North Charleston

Not the best I recently came in for an oil change, new tire for a spare and a new rim to replace a damaged one. The damage one was to go on the spare tire. I arriv I recently came in for an oil change, new tire for a spare and a new rim to replace a damaged one. The damage one was to go on the spare tire. I arrived early and the advisor (Andrew) told me it’s not a problem and we will get you taken care of. I explained what I needed done and went inside to sit down. A few minutes later he approached me to double check he understood what I wanted. I was impressed with that, and glad he wanted to make sure things were done right. Come to find out the tire I called ahead to get ordered was not the correct tire. Andrew already had one of his technicians headed to the nearest store with it in stock to get it back to Toyota as quickly as possible. I ended up waiting 4 hours because of the mix up and I was exhausted do to being up all night from work. All said and done, Andrew was very nice and did his best to keep me happy. It was a frustrating time, but I don’t blame him one bit. I appreciated his kindness and him trying to get me out of there as quickly as possible. I hope this review gets to him, because I will recommend him every time I come in for work on my truck. More

Eric is wonderful to work with! Eric at North Charleston Toyota was so helpful with the purchase of our new Tundra. He actually came in on his day off to work with us on a Sunday. He Eric at North Charleston Toyota was so helpful with the purchase of our new Tundra. He actually came in on his day off to work with us on a Sunday. He was very knowledgeable about the features on this new truck. Purchasing this vehicle from Eric and North Charleston Toyota was an enjoyable experience and we will definitely be back for future purchases! More

Eric is AWESOME! Eric Muddiman is awesome. Great personality and awesome to work with. He's thorough and wants the best for the customer. Friendly group of individuals Eric Muddiman is awesome. Great personality and awesome to work with. He's thorough and wants the best for the customer. Friendly group of individuals. More

Great service Provided excellent service for everything!!!! Friendly, respectful, helpful, did what they said they was going to do, they kept their word and promis Provided excellent service for everything!!!! Friendly, respectful, helpful, did what they said they was going to do, they kept their word and promise with me More

A good car buying experience I worked with Eric Muddiman as the sales representative. He is a consummate professional and I highly recommend working with him. Eric has a genuine I worked with Eric Muddiman as the sales representative. He is a consummate professional and I highly recommend working with him. Eric has a genuine and sincere interest in doing right by the client. No games that you typically encounter with car salesmen. I also worked with Blake Hubbard, who handled all the paperwork. He too is a professional that is enjoyable to work with. I highly recommend both of these gentlemen and would gladly work with them on a future purchase. More

New Toyota Tacoma SR5 This salesman has a big heart and wants his customer to be happy with the purchase. Not just 24 hours after the purchase but years later. You want h This salesman has a big heart and wants his customer to be happy with the purchase. Not just 24 hours after the purchase but years later. You want honesty go to him. More

Smoothe and painless. Chris Pugh was ever accommodating even in beginning when we were unsure of procedure and if we were buying. He worked with us anyway and with the help Chris Pugh was ever accommodating even in beginning when we were unsure of procedure and if we were buying. He worked with us anyway and with the help of his manager helped us buy the car and made it affordable. Anyone interested in buying a car, I will send them directly to Mr. Pugh. And I love the car and have NO post purchase blues. More

Poor Customer Service Ethan Sessoms and Ralph Dawkins were both AWFUL. Ethan is very unprofessional and not a credible sales associate. Ralph Dawkins is a joke. He is v Ethan Sessoms and Ralph Dawkins were both AWFUL. Ethan is very unprofessional and not a credible sales associate. Ralph Dawkins is a joke. He is very arrogant. Poor customer service overall! More

Car Purchase My sales personel was Shelly. She made my buying progress so smoothe. She was very warm, welcoming, understanding and accommodating along with all the My sales personel was Shelly. She made my buying progress so smoothe. She was very warm, welcoming, understanding and accommodating along with all the other members at Hendrick Toyota who I came in contact with. They were very professional their response time was quick and they were able to clarify things to me which I didn't understand. I would recommendation this dealership to you. They are very credible. Love Hendrick Toyota!!!! More

Oil Change and Assoicated Inspections I was almost an hour early for my appointment and I was taken care of promptly. In spite of there being a lot of cars in the service area, they were a I was almost an hour early for my appointment and I was taken care of promptly. In spite of there being a lot of cars in the service area, they were able to complete my service very promptly. More