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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

April 27, 2018

2006 Toyota Tundra Repairs Relatively fast service and decent communication. Busy place and hard to get the service writer on the phone for follow-up questions and updates. Prep More

by Cypress2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody Teneyck
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Cypress2000, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 27, 2018

Something fishy How come they have all 5 star reviews? And they have a 25 word minimum? All i’ve Got to say is that you can’t trust these guys, but you probably can’t More

by Shannonhoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Davis, Patrick Coleman
May 01, 2018 -

Hendrick Toyota North Charleston responded

Shannon, thank you for your review and we apologize about the experience you had at our dealership which led you to not trust us. We always strive to provide accurate information to all of our customers. Please give us a call at (843) 818-2567 so we can learn more about your experience.

April 26, 2018

Amazingly helpful, great people! Love Kevin! I have never had a better experience than what Kevin, Ralph and rich Hendrick toyota gave to me. They asked for my goal in price and crushed it. I lov More

by Wwgriffiths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AG Goldsmith, Blake Hubbard, Adam Tounkara, Ralph Dawkins, Kevin Corley
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Wwgriffiths, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 26, 2018

Too many lies. Staff wanted to stick me w/ current inventory. Unwilling to quote a build, transfer, or offer alternate solutions to keep me happy. Took my business More

by anonymooseddd
Recommend Dealer
No
Employees Worked With
Do not want to ding specific folks, but needless to say we took our business somewhere else.
May 01, 2018 -

Hendrick Toyota North Charleston responded

Thank you for your review and we apologize about the experience you had at our sales department. We do like to sell the inventory at our lot, but we always give our customers the options to build their own. We sincerely apologize that you were not given those options when you visited our dealership. Please do not hesitate to reach back out if there is anything we can do to earn your business in the future.

April 26, 2018

Maintenance I bought the service maintenance plan when i purchased the vehicle and have had good experiences. This visit, however, left my vehicle door panel and More

by Rico
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Rico, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 26, 2018

Great place to buy and service your car! Our salesman, Eric Mussiman was very knowledgeable and attentive to our needs! We were there to have our car serviced, took a test drive in the new H More

by Jean & Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick - sales manager I believe. Garret in servicing. , Blake Hubbard, Eric Muddiman
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Jean & Bill, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 25, 2018

Excellent KC Briggs was very helpful and informed me along each phase of my vehicle been service. Excellent customer service. I always service my truck that Hen More

by soljie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KC Briggs
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Soljie, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 25, 2018

Hendrick did everything I wanted I am a very happy customer I came to Hendrick to look for a used Tacoma and I drove away with a brand new one for less than if I had financed a used one there salesmen and manag More

by Billy28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walter, Ralph Dawkins
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Billy28, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 24, 2018

flawless! Better than I expected. I have already referred 2 customers to dealership and Jason. I got more than I expected . My time with finance was quick and p More

by Joewens1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall finance guy, but he was great, Jason McGarry
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Joewens1, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 24, 2018

Highlander Purchase Excellent purchase experience. Jason was prompt, professional and honest. He was able to set a price for both my trade in as well as new car that I f More

by CS King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ward, Jason McGarry
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Hello Cs King, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

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