Hendrick Toyota North Charleston
North Charleston, SC
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Great Service start to finish. Nicole the Service Advisor was super-great! Really dedicated to customer satisfaction. She made sure I knew what was going on, and kept me up to dat Nicole the Service Advisor was super-great! Really dedicated to customer satisfaction. She made sure I knew what was going on, and kept me up to date with the progress of the service & thoroughly explained any repair options & recommendations.. More
Bad customer service The person I spoke with was named Sara, she was very rude, and not interested in selling me the car I wanted., I live in a another town and she insist The person I spoke with was named Sara, she was very rude, and not interested in selling me the car I wanted., I live in a another town and she insisted on me coming all the way to Charleston to get public info. about a car, that she could have fax to my bank. Buyer Beware! You have to play by their rules!! More
Car Purchase Everything went very well. Michael Graham is a great team member to work with in sales and Blake Hubbard is also really nice and great to work with in Everything went very well. Michael Graham is a great team member to work with in sales and Blake Hubbard is also really nice and great to work with in finance. More
Very satisfied and extremely happy! Once I had expressed my dilemma to Patrick and Eric they embraced my adversity with open arms. They considered my well being and made absolutely sure Once I had expressed my dilemma to Patrick and Eric they embraced my adversity with open arms. They considered my well being and made absolutely sure that I was put into a vehicle that I was comfortable with and even picked out the exact color I wanted. Honestly speaking, I got more than a car; I have a trusted relationship but these two gentlemen as well as Hendrick Toyota of North Charleston. Thanks you guys for everything. More
Not customer friendly No one came to assist me in my 15 minutes extremely hot (98 degrees outside) weather. I sent an email to Alexis about the problem. No one came to assist me in my 15 minutes extremely hot (98 degrees outside) weather. I sent an email to Alexis about the problem. More
Very Good Experience at Toyota of North Charleston On Monday I came to Toyota of North Charleston, and I bought a new Toyota 4Runner. Chris Pugh was our salesman, and Chris did an excellent job showing On Monday I came to Toyota of North Charleston, and I bought a new Toyota 4Runner. Chris Pugh was our salesman, and Chris did an excellent job showing us the various options. He was very patient, since I am not very knowledgeable on cars. He was professional throughout the process, answering all my questions. Chris is a major asset to TNC. Our entire process, including the purchase and paperwork, was superior. Adam was also very helpful and professional. More
Very pleased! My experience at Hendrick Toyota was professional , as always. This was my 4 th purchase here/ and my 6th Toyota! I’d say that Speaks for itself. My experience at Hendrick Toyota was professional , as always. This was my 4 th purchase here/ and my 6th Toyota! I’d say that Speaks for itself. More
Wonderful move into a minivan! Traded in a Highlander for a Sienna minivan for more space. Received a very nice trade in and wonderful service. This is my fourth purchase here and Traded in a Highlander for a Sienna minivan for more space. Received a very nice trade in and wonderful service. This is my fourth purchase here and I will continue to come back! Excellent staff. More
Very good I was serviced by Chase the other day. Chase was courteous, prompt and responsive. In short I had a good experience and also thought the pricing was I was serviced by Chase the other day. Chase was courteous, prompt and responsive. In short I had a good experience and also thought the pricing was reasonable. I would recommend this dealership and will consider them strongly when i expect to purchase my next car either next year or the year after. More
Sale of vehicle Great staff Charlene was very helpful from beginning of purchase to driving off the lot. She was very knowledgeable about about the Tundra and had all Great staff Charlene was very helpful from beginning of purchase to driving off the lot. She was very knowledgeable about about the Tundra and had all the answers to my questions. Lenny was very helpful as well and very knowledgeable. Nicole in the Service department was great, set up first service appointment and kept me update as needed. Thanks More