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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

May 16, 2018

Great Service start to finish. Nicole the Service Advisor was super-great! Really dedicated to customer satisfaction. She made sure I knew what was going on, and kept me up to dat More

by Chuck'N'On!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Crutcher
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Chuck'N'On!, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 14, 2018

Bad customer service The person I spoke with was named Sara, she was very rude, and not interested in selling me the car I wanted., I live in a another town and she insist More

by Jerlstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Duncan
May 18, 2018 -

Hendrick Toyota North Charleston responded

Hello and thank you for your review. We sincerely apologize about the experience you had at our dealership trying to purchase a vehicle. We definitely still would like to earn your business and want to give you the best buying experience possible. Please give us a call at (843) 818-2567 if there is anything we can help you with in the future.

May 14, 2018

Car Purchase Everything went very well. Michael Graham is a great team member to work with in sales and Blake Hubbard is also really nice and great to work with in More

by evogele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graham, Blake Hubbard, Ralph Dawkins
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Evogele, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 14, 2018

Very satisfied and extremely happy! Once I had expressed my dilemma to Patrick and Eric they embraced my adversity with open arms. They considered my well being and made absolutely sure More

by Ishmael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman, Patrick Coleman
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Ishmael, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

May 11, 2018

Not customer friendly No one came to assist me in my 15 minutes extremely hot (98 degrees outside) weather. I sent an email to Alexis about the problem. More

by Angry customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexis Smalls
May 18, 2018 -

Hendrick Toyota North Charleston responded

Hello, Thank you for review and we apologize about the customer service you received at our dealership. After talking to Alexis, we can't seem to find any emails in her inbox about your situation, especially since we do not know your name from your review. Please feel free to give Alexis a call at her direct line, 843-818-6302, if there is anything she can do to help you in the purchase of a new vehicle.

May 10, 2018

Very Good Experience at Toyota of North Charleston On Monday I came to Toyota of North Charleston, and I bought a new Toyota 4Runner. Chris Pugh was our salesman, and Chris did an excellent job showing More

by Island Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tounkara, Chris Pugh
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Island Man, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 09, 2018

Very pleased! My experience at Hendrick Toyota was professional , as always. This was my 4 th purchase here/ and my 6th Toyota! I’d say that Speaks for itself. More

by Sm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Braman
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Sm, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

May 09, 2018

Wonderful move into a minivan! Traded in a Highlander for a Sienna minivan for more space. Received a very nice trade in and wonderful service. This is my fourth purchase here and More

by ryan-dad van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Ryan-dad Van, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

May 08, 2018

Very good I was serviced by Chase the other day. Chase was courteous, prompt and responsive. In short I had a good experience and also thought the pricing was More

by TGR25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mitchum
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Tgr25, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

May 08, 2018

Sale of vehicle Great staff Charlene was very helpful from beginning of purchase to driving off the lot. She was very knowledgeable about about the Tundra and had all More

by Milo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Crutcher, Charlene Mickel, Lenny McGee
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Milo1, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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