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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

June 26, 2018

Not the best. Not the worst. The overall experience was good. The only complaint I have, is that when I pulled up for my 5pm appointment, the man outside did not greet me. I actua More

by JillyRuss87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek was decent. Guy outside was not.
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Jillyruss87, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

June 24, 2018

Waste of my time very unprofessional Horrible Experience! After buyimg 5 vehicles from Hendrick and sadly I will not be returning. More training in sales department for sure. I felt total More

by Brenda * J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Coleman
Aug 17, 2022 -

Hendrick Toyota North Charleston responded

Brenda * J, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 23, 2018

Shelly the Amazing If every car sales person was as nice and helpful as Shelly. I probably wouldn't have minded going to a car dealer more often More

by WTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, Jesse Baker
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Wtc, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

June 23, 2018

Brought my truck in for normal service and was lied to The service department folks are great at trying to rip you off. I took my 2010 Tundra in for service on the ball joints and was told I needed struts, More

by done_with_hendrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carolyn Reetz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hi Done_with_hendrick, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

June 22, 2018

Great service Carilyn Reetz is a great service agent. She explains everything well and helps to find possible discounts. She helps to get things done appropriately More

by MndwSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Mndwsc, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

June 22, 2018

Toyota Corolla My experience at Hendrick Toyota was very pleasurable. Danny was extremely knowledgeable, caring, and easy to work with. Everyone at the dealership wa More

by rosslauren21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Marflake
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Rosslauren21, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

June 22, 2018

Very comfortable...low pressure. We were very pleased with our experience at Hendrick Toyota in North Charleston. Our salesman, Skyler, was helpful without being pushy. He was well in More

by Lacey15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AG Goldsmith, Skyler Welker
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Lacey15, thank you so much for your high rating! Thank you, and have a fantastic day!

June 21, 2018

Total Customer Service Excellent Experience. George provided polite and professional service as he assisted me with servicing my car. He stayed in contact with me during the More

by Spencad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sanda, Service Advisor
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Spencad, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

June 21, 2018

Hendricks Service Center I love coming here for service! They are honest, courteous and know what they are doing! They fit you in when it convenient for you. Never worry about More

by Camelot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hoover
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Camelot1, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2018

Great experience Recently purchased a 2018 Tacoma trd sport. Shelly was my salesperson, she was very helpful, showing me different trucks. Love my new Tacoma, thanks S More

by SteveW21
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, Adam Tounkara, Patrick Coleman
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Stevew21, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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