Hendrick Toyota North Charleston
North Charleston, SC
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Happy customer I made an appt with George for 10:00 for routine service on my 4runner. My paperwork was ready and they immediately took my car to the service center I made an appt with George for 10:00 for routine service on my 4runner. My paperwork was ready and they immediately took my car to the service center. George completed the paperwork and I went to the dealership cafe where they have complimentary coffee. The cafe was decorated in a patriotic motif in honor of July 4th. Very nice, especially for those that were veterans. I was also offered a cupcake to celebrate the 4th. When my service was completed i was happy to see that I had a nice clean car to ride home in. Thanks Hendricks for a great experience. More
Fast efficient service but questionable diagnosis I can not say enough about how quickly the dealership was able to receive my car for repair and begin its repair. That was excellent. However, once I can not say enough about how quickly the dealership was able to receive my car for repair and begin its repair. That was excellent. However, once the vehicle was running, the additional add on costs troubled me as I was not there to determine if their diagnosis was accurate. As a result, the costs of the repair increase precipitously. As a customer, you do not know whether the mechanics are speaking truthfully. More
Maintenance Took my Camry in for 35,000 mile xx...needed a new battery and got a great deal installed. Buckley was a SUPER service advisor and took great care of Took my Camry in for 35,000 mile xx...needed a new battery and got a great deal installed. Buckley was a SUPER service advisor and took great care of me. I HIGHLY recommend Hendrick Toyota Service Dept. The service is great and service advisors are wonderful to work with, as I have worked with Carolyn and Chase and had the same great experience. Taking our Tacoma in next week for service too. More
Had a slice on right front tire; would not hol air. Chase Mitchum greeted me in the bay when I drove in. It was obvious after he saw my right front tire. I told him I could air it up to 32 psi and it w Chase Mitchum greeted me in the bay when I drove in. It was obvious after he saw my right front tire. I told him I could air it up to 32 psi and it would start leaking, but I did not know where. He wrote me up and sent the truck back to repair. Later, Chase told me there was a split on the inside of the tire. I told him that I had tire and rim warranty, but couldn’t remember who, but that I bought it from Sparks Toyota. He said “no problem I got it.” He called Sparks, then the warranty co. and got a case number. No charge for a new Michelin. He said that he would complete the warranty paperwork. Chase went above and beyond in my opinion...all with a great attitude. Could not have asked nor received better service. Kudos Chase. Scale of 1-10, he is 15+. More
Awesome very professional dealerships.. Thanks for a wonderful experience purchasing a new vehicle with my daughter.She was impressed with the professional and friendly staff at the dealersh Thanks for a wonderful experience purchasing a new vehicle with my daughter.She was impressed with the professional and friendly staff at the dealership. #The car price was impressed. More
Great experience My experience purchasing a vehicle at Hendrick Toyota North Charleston was very positive by comparison to past experiences. The sales team was friend My experience purchasing a vehicle at Hendrick Toyota North Charleston was very positive by comparison to past experiences. The sales team was friendly, efficient and professional. I will definitely consider doing future business with this dealer and recommend it to others. More
Great car for the best price! We went into the dealership on Saturday with just a short window of time to "shop", but we were greeted by John (Clayton) and he was exactly the oppos We went into the dealership on Saturday with just a short window of time to "shop", but we were greeted by John (Clayton) and he was exactly the opposite of your "typical car salesman". He was friendly and inviting and we felt like we were dealing with a friend rather than a salesman. We had to run, but came back the following day and were greeted by John's smiling face. We bought an almost new, almost used (1900mi on it)4Runner and got an unbelievable price. Thank you John and Hendrick Toyota! We are so happy with our new car and will surely be back. " More
Service Department Very friendly, professional, and accommodating from the time I scheduled the repair of rear windshield tint until I picked up my car. Your Service Dep Very friendly, professional, and accommodating from the time I scheduled the repair of rear windshield tint until I picked up my car. Your Service Department is the reason I will buy a Toyota in the future. More
Great experience. Easy car buying experience and Skyler helped us get a great deal. I would recommend this dealership to my own family and friends. Thank you. Easy car buying experience and Skyler helped us get a great deal. I would recommend this dealership to my own family and friends. Thank you. More
Service is always fast The service appointment is always quick and the staff is very friendly. I would recommend it to anyone for their Toyota service needs. They are also v The service appointment is always quick and the staff is very friendly. I would recommend it to anyone for their Toyota service needs. They are also very helpful answering any questions that may come up. More