Hendrick Toyota North Charleston

tire installation and 60,000 maintenance excellent work, very timely, excellent customer service as always by Andrew Bagwell. He gave me an excellent suggestion for new tires that were actua excellent work, very timely, excellent customer service as always by Andrew Bagwell. He gave me an excellent suggestion for new tires that were actually cheaper and a better tire than the tires we replaced. I appreciate that he looks after all my family vehicles. More

Great experience at Hendrix Toyota I bought a pre-owned truck at Hendrix and had a great purchase experience. Michael Graham was easy to work with, he researched and answered my questio I bought a pre-owned truck at Hendrix and had a great purchase experience. Michael Graham was easy to work with, he researched and answered my questions and I felt I hit a fair price. Id recommend Hendrick as a place to buy a vehicle. More

Satisfied buyer The staff were friendly and efficient. Explained the process and provided great customer service. The staff worked together to provide a consistent The staff were friendly and efficient. Explained the process and provided great customer service. The staff worked together to provide a consistent experience for me. More

Excellent service Andrew is a great service advisor! His customer service is excellent. I bought a new Toyota because of the service I received from him. I will contin Andrew is a great service advisor! His customer service is excellent. I bought a new Toyota because of the service I received from him. I will continue to have all of my cars serviced there. More

Bait & Switch Yesterday we found a car on their website, called them for availability, Carfax condition and potential out the door price. After confirming/acceptin Yesterday we found a car on their website, called them for availability, Carfax condition and potential out the door price. After confirming/accepting the condition we were told it could be at our price, but they could not hold the car unless we were in transit to the dealership. Since we were 2 hours away and it was after 3pm, we did not want to drive there as we wouldn't get home until probably after 10 at night. We told the representative to call us in the morning to confirm the car was still available and we would try to get there by 10am. This morning we were called by another person asking if we were coming which we said we were about to leave, but why the change of people? We were told the new person was authorized to sell while the other wasn't which was contrary to what we were told yesterday. So we indicated that we would be there and if there were any other cars of the same model and options in our price range to have them available to consider too. We got there a few minutes after 10 to find our appointment on the screen still with the previous day's person. We were greeted by the new person and told to go outside to look at cars, but then found out our car wasn't there, but we could look at the others?!? No prices, just keys to go outside and look at the other 3 on the lot. We got inside and they then said we have to wait for a manager who tried to explain the "media mixup" and that the car was in Florida and would be there in a day or two!?!? I asked how that could be as the representative yesterday had to ask a manager for the pricing ok, the car's picture was on their site and everything was done for us to come in and drive home. This goes on for two hours with them trying to substitute another car at $1000s more until on the 3rd try at getting the car originally agreed on, they said now that it was the wrong car on the website with the wrong information and the pricing was based on that car which we could have at that price, but it didn't have the options indicated. They wouldn't negotiate near the price we wanted and they had agreed on so we left after wasting another two hours and then having to drive back home another two hours. 6 plus hours wasted!!! Needless to say, I will never go to another Hendrick dealership and would suggest the same to EVERYONE!!! More

Service Took my 2011 Yaris in for an airbag recall fix. The work was finished in the time I was told it would be finished. Great customer service from Chase Took my 2011 Yaris in for an airbag recall fix. The work was finished in the time I was told it would be finished. Great customer service from Chase Mitchum! More

Fast, knowledgeable My experience wit Hendrick Toyota was enjoyable. The salesman was knowledgeable and friendly. He spent a lot of time showing and explaining the vehi My experience wit Hendrick Toyota was enjoyable. The salesman was knowledgeable and friendly. He spent a lot of time showing and explaining the vehicle. The finance dealings were fast and all the paperwork was explained well. Overall it was an excellent experience. More

Awesome !!!!!! Buckley Fulghum is always an amazing help ! His service is CONSITENTLY A-1 👌🏽 ! He definitely has the best interest of every customer at heart . Buckley Fulghum is always an amazing help ! His service is CONSITENTLY A-1 👌🏽 ! He definitely has the best interest of every customer at heart . i APPRECIATE that !!!! More

Great experience at Hendrick Toyota We went into Hendrick expecting to get a used vehicle and Dane was able to get us a brand new Corolla at a great price. They really worked with us. Gr We went into Hendrick expecting to get a used vehicle and Dane was able to get us a brand new Corolla at a great price. They really worked with us. Great job! I also wanted to give Carolyn Reetz a mention as she has helped us a great deal on our Camry. Highly recommend Hendrick Toyota! More

Bought a new car Dylan was amazing! He was super friendly and knowledgeable. A lot of salesmen can be pushy, but he was patient with me when I couldn’t decide on a int Dylan was amazing! He was super friendly and knowledgeable. A lot of salesmen can be pushy, but he was patient with me when I couldn’t decide on a interior color. He ended up bringing 3 cars up front for me to look at and never seemed frustrated with me. I would recommend Dylan to all of my friends and family. Thanks again, Dylan!! More