Hendrick Toyota North Charleston

EasyPeasy The service rep was courteous, professional, knowledgeable and pleasant. In and our in less than an hour on the historically busy day of a Wednesday f The service rep was courteous, professional, knowledgeable and pleasant. In and our in less than an hour on the historically busy day of a Wednesday for a 70,000 mile checkup/filter/fluid change. I call that pretty good nowadays. More

Fast easy service This was the fastest and easiest I’ve ever purchased a vehicle. I told Janet what I was looking for and she located it quickly and had me in and out o This was the fastest and easiest I’ve ever purchased a vehicle. I told Janet what I was looking for and she located it quickly and had me in and out of the dealership in less than an hour and half. More

Poor customer service The Service advisor was absolutely rude to me the entire time I was dropping off my vehicle. Then tried to redeem himself when I was picking it up. Ta The Service advisor was absolutely rude to me the entire time I was dropping off my vehicle. Then tried to redeem himself when I was picking it up. Talking down to me just because I’m a female as well. I absolutely dread going to this dealership for services every time I need them done. More

Great option We had already gone to quite a few other places before we got to Hendrick Toyota so when we arrived we were a bit sick of the search. Our salesman, Ke We had already gone to quite a few other places before we got to Hendrick Toyota so when we arrived we were a bit sick of the search. Our salesman, Kevin helped us so quickly and was able to understand what we needed after only speaking for about 10 minutes. We were out of time, but so conveced that we came back the next day and got our car. The whole process only took about three hours! It was nice to be able to get in and out with what we wanted. If you go to Hendrick Toyota, I'd recommend talking to Kevin, though I'm sure all their guys know what they're doing. More

Good trade in value Very friendly staff, good buying experience, Hendrick Toyota gave a very fair trade in value for my Tundra. Finance staff was courteous and quick, no Very friendly staff, good buying experience, Hendrick Toyota gave a very fair trade in value for my Tundra. Finance staff was courteous and quick, no waiting around. More

50,000 mile service Happy with service; however, the mechanic dropped a tool on the grill of my 2016 Land Cruiser and left a huge scratch and dent, as well as a dent on m Happy with service; however, the mechanic dropped a tool on the grill of my 2016 Land Cruiser and left a huge scratch and dent, as well as a dent on my bumper. More

Awesome Very friendly staff. Great service every time I go. If the wait may be a while they make sure to make the wait comfortable for you. Very friendly staff. Great service every time I go. If the wait may be a while they make sure to make the wait comfortable for you. More

Service Department service review. Had to reschedule appt for service work because it would take too long and loaner car was not available. Not pleased I have to come back. Had to reschedule appt for service work because it would take too long and loaner car was not available. Not pleased I have to come back. More

Toyota Tundra buy Great sales representatives, and a great service department. Each department goes out of their way to provide assistance much better than other autom Great sales representatives, and a great service department. Each department goes out of their way to provide assistance much better than other automotive dealerships. Good Toyota dealership. More

Great experience leasing a car I was looking at several different dealerships to lease a new car. I first went to a Honda dealership and had a terrible experience there, so we left I was looking at several different dealerships to lease a new car. I first went to a Honda dealership and had a terrible experience there, so we left and went to Hendrick Toyota to compare prices and options. As opposed to the Stokes Honda, every staffer at Toyota was extremely pleasant and accommodating. They offered a great deal for a new car lease and worked to negotiate an even better deal, they treated us with respect, explained things clearly, and helped make sure we were making the right purchase. Throughout the past year I have dealt with a lot of car trouble from various cars, and my experience at Hendrick Toyota was definitely the best experience I've ever had at a car place. I highly recommend this dealership and my customer service rep, Jennie Zehr. More