Hendrick Toyota North Charleston

Excellent and Quick service on my 2016 Toyota Rav 4 for front brakes last weekend and maintenance this weekend...will come back again for sure! front brakes last weekend and maintenance this weekend...will come back again for sure! More

On the phone the recording says they care about protecting customers from COVID. Was told they wear masks by the person answering the phone. No masks. No sanitizer. The service tech called my last protecting customers from COVID. Was told they wear masks by the person answering the phone. No masks. No sanitizer. The service tech called my last name twice. Turned around and left. When I approached him all he said was your car is out there and sign here. Though there for a recall I was not told what they did or didn't do. How if at all it would affect my car. I guess I hurt his feelings because I asked him where his mask was. Funny, I take the virus seriously. Apparently, they don't. I would NEVER buy a car there again. It's no wonder SC cases are spiking... More

Incomplete service Make sure you check you vehicle after it is serviced, man service advisor said it was done, when in fact it was missing several bolts, UNACCEPTABLE! Make sure you check you vehicle after it is serviced, man service advisor said it was done, when in fact it was missing several bolts, UNACCEPTABLE! More

Great experience with Hendrick Toyota. Katrina Heredia, the online manager, took great care of my wife and me. She was very personable and helped us get the best deal possible. Brian Ward, the financing an the online manager, took great care of my wife and me. She was very personable and helped us get the best deal possible. Brian Ward, the financing and insurance director, took care of the financial part of the deal. He was very down to earth and friendly. He made our car buying experience worth every minute and he genuinely wanted to take care of us and give us the best deal. We will be back to maintain and shop for future cars because of the great service from Katrina and Brian More

Oil change. I was in and out very quickly. Nicole was was my service advisor. She greeted me within five minutes of my arrival and RAV4 was ready to go shortly thereafter. my service advisor. She greeted me within five minutes of my arrival and RAV4 was ready to go shortly thereafter. More

Wonderful experience. Always great service with many friendly helpful service. Love the coffee and cafe that is provided. As an owner of many Toyota’s I wouldn’t go anywhere else. friendly helpful service. Love the coffee and cafe that is provided. As an owner of many Toyota’s I wouldn’t go anywhere else. More

Terrible Sales Experience Terrible experience! VETERANS STAY AWAY!! I was offered zero percent and they changed things in the finance department without communicating it with Terrible experience! VETERANS STAY AWAY!! I was offered zero percent and they changed things in the finance department without communicating it with me. STAY AWAY - FRAUD at its best- Attorney Generals Office will be investigating.. More

Great sales and finance services. Would have given 5 stars if the $499 closing fee was included in the advertised price as required by law. stars if the $499 closing fee was included in the advertised price as required by law. More