Hendrick Toyota North Charleston

The technician was friendly and polite. He explained what would be done to my car and that it would not take long. True to his word, my car was ready in 30 minutes. what would be done to my car and that it would not take long. True to his word, my car was ready in 30 minutes. More

Wasn’t quite sure what issues my Rav 4 was having at first, but Jason was extremely knowledgeable about the service my car needed, very polite and very clear about the entire process! great service here first, but Jason was extremely knowledgeable about the service my car needed, very polite and very clear about the entire process! great service here! More

To be honest I am not very impressed with the service at this particular location. The first time I brought the truck in they told me it needed service 10,000 miles ago but I bought a warranty plan that did this particular location. The first time I brought the truck in they told me it needed service 10,000 miles ago but I bought a warranty plan that didn’t cover the service that was due 10,000 miles ago. I had to sit and wait for roughly 3 hours. Finally they told me I was right and gave me the service that my certified vehicle should have had from the beginning. The next time I brought the car in to be serviced it was due to a tire issue. They ordered a tire and put it on that was incorrect so this is now three times I’ve been to the dealership for one issue. After this we realized the tire was incorrect I had to come back then they had to re-order the tire that is service visit number four. Service visit number five I came in expecting to get my tire changed quickly but I stood there for 20 minutes before anybody attempted to find my service provider. I asked to associates if Buckley was available and they both said “he is here I just don’t know where he is “. After waiting for approximately 30 minutes somebody finally paged him and he came and helped me. As the truck was sent to the back he came up front and let me know that there was a class that he needed to be in so he wasn’t going to be there when I picked up the vehicle there was no charge and I could just drive off. The vehicle is finally pulled in front of the service window it is so close to the vehicle in front of it in the vehicle behind is so close I could not pull out. I got no assistance and no help. Very sad More

Great prodect love the 4 runner, up graded from my 2013 4 runner. KITRINA WAS MORE THAN HELP fully. Very in touch with her sales. Had a good experience , thank you ! runner. KITRINA WAS MORE THAN HELP fully. Very in touch with her sales. Had a good experience , thank you ! More

I dealt with a young man, Joey Holmes.He was one of the I dealt with a young man, Joey Holmes. He was one of the most polite, professional young man I’ve dealt with in a while. He called me the minute he k I dealt with a young man, Joey Holmes. He was one of the most polite, professional young man I’ve dealt with in a while. He called me the minute he knew what was going on and kept me totally informed. This man needs a raise! And if you didn’t have Andrew Bagwell, the whole place would fall apart. This guy is for real. He needs a lot more money !!!! More

Jacqueline is very knowledgeable in the service department. Always makes sure me and my car are both happy. She makes going to the dealership more enjoyable for everyone. department. Always makes sure me and my car are both happy. She makes going to the dealership more enjoyable for everyone. More

Joey was very courteous and took care of all of the issues I was concerned with. He made sure I was informed of all costs and actions taken. All actions were taken care of in a timely manner. issues I was concerned with. He made sure I was informed of all costs and actions taken. All actions were taken care of in a timely manner. More

Customer service is great and employees are professional from start to end. The cleanliness of the facility and just all around experience was great and I would recommended to others. from start to end. The cleanliness of the facility and just all around experience was great and I would recommended to others. More

One of the best dealerships I've worked with. The sales, service and finance departments are fantastic. I've purchased 3 vehicles from here and plan to in the future. service and finance departments are fantastic. I've purchased 3 vehicles from here and plan to in the future. More

New to area. Made me feel comfortable buying a car from them. I Would buy from them again. Sales staff and finance department are great. them. I Would buy from them again. Sales staff and finance department are great. More