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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,923 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,923 reviews

January 04, 2021

Came in today for oil change etc. I don’t think I was there 30 minutes. Just couldn’t believe how quick it was, think they must have some race car mechanics working there. They are always so polite there More

by tonyamarshb72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names-can’t remember., Blake Hubbard, Nicole Crutcher, Chad Hoover, Jason Phillips, Gerrit Achilles, Joey Holmes, Paul Dancer, James Cage
Jan 04, 2021 -

Hendrick Toyota North Charleston responded

Hello Tonyamarshb72, thank you; we appreciate your feedback!

January 03, 2021

Wow, what an operation. Totally customer orientated. Great staff, processes and turnaround. I can compare Hendrick with two other Toyota dealerships in Virginia and I say they come no where close. You More

by AF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cage
Jan 04, 2021 -

Hendrick Toyota North Charleston responded

Af, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston.

January 02, 2021

Such an excellent experience with Jason at Hendrick Toyota! Courteous and timely service to our vehicle. Service and repairs were well explained, and Jason made it all seamless! Thank you! More

by CHSMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Phillips
Jan 04, 2021 -

Hendrick Toyota North Charleston responded

Chsmom, we're glad to hear you enjoyed your visit.

January 02, 2021

My visit was great the customer service representative was kind an knowledgeable service was fast an great thanks so much for having such great employees. More

by fabowright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cage
Jan 04, 2021 -

Hendrick Toyota North Charleston responded

Fabowright, thank you so much for your high rating!

December 30, 2020

Wow!! really impressed with service and repair here! Had a top notch experience, Jason was very knowledgeable about what my car needed and was able to explain in language I understood. Would definitely reco More

by artgal2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Phillips
Dec 31, 2020 -

Hendrick Toyota North Charleston responded

Artgal2000, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota North Charleston.

December 30, 2020

Great service, friendly staff, clean facilities and cafe is great. Service was performed quickly and efficiently. No complaints at all will definitely be going back again More

by Andyandnicole10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Nicole Crutcher
Dec 31, 2020 -

Hendrick Toyota North Charleston responded

Hello Andyandnicole10, thank you; we appreciate your feedback!

December 30, 2020

Always polite and very helpful. Trust their recommendations. Easy to get an appointment. Prompt service. Fair price. Last 4 cars owned have been Toyota. Quality and service are excellent. More

by asims9266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Phillips
Dec 30, 2020 -

Hendrick Toyota North Charleston responded

We appreciate your positive review about your recent experience with us!

December 30, 2020

Gerrit at Rick Hendrick Toyota is great. He is professional and knowledgeable. He has gone out of his way to ensure my daughter’s car is safe and reliable. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrit Achilles
Dec 31, 2020 -

Hendrick Toyota North Charleston responded

Matt, thank you so much for your high rating!

December 23, 2020

Awesome service experience. Jason was great and helped me get my vehicle back on the road in record time. Best service experience ever! Thanks again. More

by Jphillips01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Phillips
Dec 24, 2020 -

Hendrick Toyota North Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2020

Upon entering the device center was greeted with a friendly face and smile. Facilities were clean and inviting , cafe was a nice touch, really enjoyed my service experience!! More

by Bagwellandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Dec 23, 2020 -

Hendrick Toyota North Charleston responded

We appreciate your positive review about your recent experience with us!

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