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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

June 15, 2021

Jeff Dunbar was professional, knowledgeable and courteous. He kept me abreast of what maintenance had to be performed on my vehicle. He provided exceptional customer service. More

by 5germangirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dunbar
Jun 16, 2021 -

Hendrick Toyota North Charleston responded

5germangirls, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston!

June 01, 2021

Completely misdiagnosed engine noise complaint replacing wrong part: drive belt for $475 bill but the same problem existed next day. We ended up hiring a competent SpeeDee mechanic who replaced the correct More

by Good Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jac Thomas
Jun 16, 2021 -

Hendrick Toyota North Charleston responded

Good Life, thank you for taking the time to leave us feedback about your experience with us. Please give Lauren a call at 843-818-2567 so she can speak to you further.

May 31, 2021

Buckley has been my service consultant for years now, and I couldn’t be more impressed. This service department is top notch. Even if Buckley is off, the other staff members don’t hesitate to offer a helping More

by Valued Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum, Buckley Fulghum
Jun 01, 2021 -

Hendrick Toyota North Charleston responded

Valued Customer, thank you so much for the positive review!

May 31, 2021

Buckley has been my service consultant for years now, and I couldn’t be more impressed. This service department is top notch. Thank you, and see you next time. More

by Valued Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum, Buckley Fulghum
Jun 01, 2021 -

Hendrick Toyota North Charleston responded

Valued Customer, thank you for sharing your positive experience!

May 31, 2021

Buckley has been my service consultant for years now, and I couldn’t be more impressed. This service department is top notch. Thank you, and see you next time. More

by Valued Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum, Buckley Fulghum
Jun 01, 2021 -

Hendrick Toyota North Charleston responded

Hello Valued Customer, thank you; we appreciate your feedback!

May 29, 2021

When I arrived at my appointed time I was greeted by a friendly service attendant. I met Carolyn Reetz who stepped me through the 90K mile checkup. I added a few more items to the list. She arranged a shu More

by HOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
May 31, 2021 -

Hendrick Toyota North Charleston responded

Holt, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston!

May 27, 2021

Easiest car purchase I’ve ever had. Had questions for the service department and had my questions answered. The actual sale went smoothly from the salesman to the finance office. More

by Donovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baker, Nicole Crutcher, Adam Tounkara
May 28, 2021 -

Hendrick Toyota North Charleston responded

Donovan, we really appreciate your feedback!

May 25, 2021

Great service!! Is always a pleasure getting help by Mr. Chase, he's very friendly. I'll be back for my next service, thank you! More

by Doris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mitchum, Blake Hubbard, Chase Mitchum, Adam Tounkara
May 27, 2021 -

Hendrick Toyota North Charleston responded

Doris, thank you for the high star rating!

May 25, 2021

Excellent service. Hendrick Toyota has the best service center in Charleston. Always pleasant service advisors and they do excellent work. Even though they are busy, I will continue to use them. More

by jpdunbarsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dunbar
May 25, 2021 -

Hendrick Toyota North Charleston responded

Jpdunbarsc, we are glad we could help!

May 22, 2021

Andrew is always the best to work with for all my cars needs! He always gets me in and out in a timely fashion and has excellent customer service! More

by asherritt1221
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
May 25, 2021 -

Hendrick Toyota North Charleston responded

Asherritt1221, we are very happy we could provide you with a positive experience!

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