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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

August 09, 2021

This dealer was great! Customer service was awesome. No pressure! Price matched! Very direct taking little of my time. Would go back or recommend any day. More

by Don6776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz, Andrew Bagwell, Chase Mitchum, Nicole Crutcher, Buckley Fulghum, Jac Thomas, Jeff Dunbar, Gerrit Achilles, Joey Holmes, Lauren Gladden
Aug 16, 2021 -

Hendrick Toyota North Charleston responded

Don6776, it's experiences like yours that really keep us motivated!

August 04, 2021

Haveing a place to get breakfast on site was wonderful 2 hours for a oil change not so good over all very pleased with service lady More

by andygiannelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Crutcher
Aug 18, 2021 -

Hendrick Toyota North Charleston responded

Andygiannelli, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston.

August 04, 2021

With the computers and phones messing up, Customer service did a great job getting the repairs done More

by John 3:16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Crutcher
Aug 18, 2021 -

Hendrick Toyota North Charleston responded

John 3:16, we're so glad that we were able to go above and beyond your expectations!

July 31, 2021

Excelente customer service, fast and very precise! The lady who receive my vehicle was so nice, then the guy was awesome every time… very respectful and always smiling More

by Majomoriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Aug 18, 2021 -

Hendrick Toyota North Charleston responded

Majomoriana, we are very happy we could provide you with a positive experience!

July 30, 2021

My family has always owned Toyota’s and from my very first visit after moving Hendrick Toyota has been my dealerships choice. IThe reason I keep returning is because of my service advisor Carolyn. I can More

by BFTSKATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2021 -

Hendrick Toyota North Charleston responded

Hi Bftskater, thank you so much for your positive comments about Hendrick Toyota North Charleston!

July 30, 2021

I brought my vehicle in for routine service and a safety recall. Cardin has been my advisor on multiple visits and I have always been pleased working with her. I forgot to charge my phone and was expecting More

by Visserjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 16, 2021 -

Hendrick Toyota North Charleston responded

Visserjm, it's experiences like yours that really keep us motivated!

July 30, 2021

Caroline is amazing. I love working with her. Best service advisor in the south! Service department is always quick and good. I call Caroline and she gets me right in. More

by ncl0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2021 -

Hendrick Toyota North Charleston responded

Ncl0420, your wonderful feedback and rating mean a lot to us.

July 30, 2021

I’ve been working with Carolyn in the service department for about seven years now. I can always rely on her to answer my calls, make appointments and her honesty is much appreciated. More

by Cemcpherson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2021 -

Hendrick Toyota North Charleston responded

Cemcpherson, thank you for your kind words and this wonderful review!

July 29, 2021

Fantastic service and very friendly people! Gerrit was fantastic and helped me in every way he could! Very satisfied with my visit and the services provided. More

by Shneakyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz, Jessi Muhs, Andrew Bagwell, Joe Clark, Jesse Baker, Nicole Crutcher, Buckley Fulghum, Chad Hoover, Jac Thomas, Gerrit Achilles
Aug 16, 2021 -

Hendrick Toyota North Charleston responded

Shneakyman, thank you for sharing your positive experience!

July 26, 2021

Great place salesman Barry Braman was very nice and helpful. Only slow down was financial. Had to wait half hour or more for one to take care of us. This is our second vehicle from them would recomme More

by gordonsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sprovero , Barry Braman
Aug 24, 2021 -

Hendrick Toyota North Charleston responded

Gordonsa, thank you for sharing your positive experience!

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