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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

September 25, 2021

I came in at the last minute due to a flat tire. Carolyn had me fixed up in less than an hour and out the door. More

by BATOMASLOCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Sep 27, 2021 -

Hendrick Toyota North Charleston responded

Hi Batomasloco, thank you so much for your positive comments about Hendrick Toyota North Charleston!

September 24, 2021

Michael was great and provided excellent and speedy service. Kept me updated and I would recommend this dealership to any of my friends or family. More

by Jimmy1786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Young
Sep 27, 2021 -

Hendrick Toyota North Charleston responded

Hi Jimmy1786, thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations!

September 22, 2021

When trying to get an appointment at another local Toyota for service they couldn't even see my vehicle for 3 weeks. One call to Hendrick Toyota and I was in that Day. Thank you Carolyn for all your help. More

by greeneyz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Sep 23, 2021 -

Hendrick Toyota North Charleston responded

Greeneyz71, we're glad you had such a wonderful experience with us!

September 22, 2021

Great service. The service adviser was very friendly and knowledgeable. I was taken care of in record time. Excellent. More

by Masande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mitchum
Sep 23, 2021 -

Hendrick Toyota North Charleston responded

Masande, thank you for sharing your positive experience!

September 20, 2021

Great experience at this dealership! The advisor helping me (Larry) kept me informed of the progress on my car and discussed which repairs were a priority. More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Sep 21, 2021 -

Hendrick Toyota North Charleston responded

Kj, thank you for sharing your positive experience!

September 14, 2021

It was quick and easy. Staff was very friendly and upfront with the problem. I bought my car from them 14 years ago and always take it back to them for service or any problems that may come. Great ser More

by Tiojulio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jac Thomas
Sep 15, 2021 -

Hendrick Toyota North Charleston responded

Tiojulio, we're glad to hear you enjoyed your visit.

September 12, 2021

Carolyn normally is my advisor but when I tried to reach her they sent me to a call center. Joey was great but think the system needs some work. More

by jlmeadows128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Sep 15, 2021 -

Hendrick Toyota North Charleston responded

Hello Jlmeadows128, we appreciate you taking the time to leave us this feedback.

September 08, 2021

Always in and out with great service! I have been there on several occasions and always have left in a timely fashion and with all the car issues addressed and resolved to my satisfaction! More

by aishajacksonbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cage
Sep 09, 2021 -

Hendrick Toyota North Charleston responded

Aishajacksonbrown, thanks for your praise and kind comments about our team.

August 31, 2021

I own 5 Toyota’s and can hardly keep things straight between them all. Buckley at Hendrick Toyota makes my visits as easy and seamless as possible. I always leave fully aware of the condition of my Toyo More

by buckley1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley, Buckley Fulghum
Sep 01, 2021 -

Hendrick Toyota North Charleston responded

Buckley1114, thank you for sharing your positive experience!

August 31, 2021

Hendrick Toyota always takes great care of me and my vehicle. Staff is great, Buckley is exceptional and very knowledgeable. I recommend this service department to anyone who owns a Toyota or Lexus. More

by buckley1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley, Buckley Fulghum
Sep 04, 2021 -

Hendrick Toyota North Charleston responded

Buckley1114, we really appreciate your feedback!

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