Hendrick Toyota North Charleston

I came in to the service department a bit hot headed and was instantly put to ease once I was greeted. Another shop had left bolts loose on my undercarriage after an oil change and I was very upset. They ma was instantly put to ease once I was greeted. Another shop had left bolts loose on my undercarriage after an oil change and I was very upset. They made sure everything looked good underneath and that no further damage was caused. The plastic had been dragging on the ground and making a terrible sound. They were able to get this taken care of very quickly and had extra parts to secure it better than before. They have earned my business from just my first stressful visit. I would send my elderly mother here, and that's not something I say lightly. Thank you all for making sure I was safe and sound ( proof ) ha. More

Great and quick service. They communicate well and let you know what to expect. They don’t push additional service on you but make sure that you know what might be needed dur They communicate well and let you know what to expect. They don’t push additional service on you but make sure that you know what might be needed during next appointment. More

So easy to work with and not pushy at all! They made my buying experience so much easier! They made my buying experience so much easier! More

I have purchased several vehicles from this dealership and have always been completely satisfied. Never felt pressured and the staff has always been friendly and helpful. Also use the service department a and have always been completely satisfied. Never felt pressured and the staff has always been friendly and helpful. Also use the service department and they are excellent and do their best to get you in and out. More

The service department in this dealership is terrible. I call over a week ago I had with the paint peeling on my 4 Runner. They don’t know how to handle recalls I call over a week ago I had with the paint peeling on my 4 Runner. They don’t know how to handle recalls More

The employees work together as a team on the and in person. It is always clean to! Plus Chase is there who always answers my questions, he's personable, and polite. person. It is always clean to! Plus Chase is there who always answers my questions, he's personable, and polite. More

Great experience. The technician was super friendly and knowledgeable. The service was quick and reasonable. The technician was super friendly and knowledgeable. The service was quick and reasonable. More

The customer service agent was very professional and the service provided was quick and very informative. service provided was quick and very informative. More

Joey was awesome, made sure I was taken care of. Gave me a good time estimate and beat it. Highly satisfied! Gave me a good time estimate and beat it. Highly satisfied! More

Chase was an amazing service advisor. He explained everything to me and I'm satisfied with my visit. He explained everything to me and I'm satisfied with my visit. More