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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

December 06, 2022

Been going to this dealership since I moved to SC back in 2018 - everyone that I've dealt with has been nice and very helpful. Will continue to bring my almost 10 year old RAV4 to Hendrick as long as I live More

by fawcettm57
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Dec 07, 2022 -

Hendrick Toyota North Charleston responded

Hello Fawcettm57, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

November 30, 2022

Gerrit was an amazing cashier. He checked me out quicker than a greased lightening covered banana peel More

by buckley1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerrit, Gerrit Achilles
Dec 01, 2022 -

Hendrick Toyota North Charleston responded

Buckley1114, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

November 30, 2022

The service advisor was super helpful with getting my vehicle scheduled for service and accommodating my tight schedule. More

by greeneyz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Dec 02, 2022 -

Hendrick Toyota North Charleston responded

Greeneyz71, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

November 29, 2022

Great place, the breakfast was really nice. Also the staff member who serviced me was very kind (Carolyn R). More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Dec 01, 2022 -

Hendrick Toyota North Charleston responded

Hello Chris, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

November 29, 2022

Carolyn is always a pleasure to work with, Oil changes are actually cheaper at the dealership than outside facilities and you get a trained service technician infection for free. More

by greeneyz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Dec 01, 2022 -

Hendrick Toyota North Charleston responded

Hello Greeneyz71, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

November 24, 2022

Got me in and out in under a hour. Extremely friendly and informative. Felt like I was part of the family More

by j2087m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Marshall
Nov 26, 2022 -

Hendrick Toyota North Charleston responded

Hello J2087m, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 24, 2022

Lauren was my advisor and her level of service was top notch. I had a roof rack installed on my vehicle and maintenance done. The process was easy and I'm glad to have been to a place with such great cust More

by No
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gladden, Josh Marshall
Nov 26, 2022 -

Hendrick Toyota North Charleston responded

No, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

November 22, 2022

Extremely disappointing experience, especially, with service department. Still dealing with mold in my car, because they didn't bother inspecting it properly. More

by omerta555
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Hoover, Gerrit Achilles
Nov 26, 2022 -

Hendrick Toyota North Charleston responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

November 17, 2022

During the sale they would promise a lot of things, however during the service it turns out they are not that great. It takes a few visits to convince them of an issue with the car and then takes a few More

by nsfresco
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chad Hoover, Gerrit Achilles
Nov 22, 2022 -

Hendrick Toyota North Charleston responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (843) 818 2567 when you have a chance. Thank you, and we look forward to hearing from you. - Jac Thomas ( Customer Relations Manager )

November 10, 2022

I had an 8 o’clock appointment with Service, I was immediately checked in and was out within 45 minutes. My issue was explained to me thoroughly and I would definitely revisit the dealership! More

by Wmjones31
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Nov 13, 2022 -

Hendrick Toyota North Charleston responded

Hello Wmjones31, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

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