Hendrick Toyota North Charleston

LONG time It took 3 hours to complete our purchase and most of that time was AFTER we agreed on a price. We came knowing what we wanted, had no trade-in, and n It took 3 hours to complete our purchase and most of that time was AFTER we agreed on a price. We came knowing what we wanted, had no trade-in, and no finance needs. It took hours to process the paperwork. Before signing any papers we said we didn't want to take delivery that day on top of which there was optional equipment to be installed that was NOT in stock. We were "forced" to artificially take delivery by driving the car out one driveway and back in the other. Before signing any paperwork, we also said that we wanted to leave a deposit and would send a brokerage check that could be deposited and would clear before we took delivery. Although the car was still in their possession we were "forced" to leave a check for the balance due and we had to fight hard not to have this automatically deposited. We were especially displeased by the finance manager whose "I'm a VIP; I'm all business; don't smile" attitude was immediately evident. More

Wasted six hours of my time. Worked with me on a price then completely changed everything when the finance guy came. Acted like they had no idea what I was talking about. Biggest bunch of liars I have then completely changed everything when the finance guy came. Acted like they had no idea what I was talking about. Biggest bunch of liars I have ever talked to. More

Barry was an exceptional dealer to work with and my husband and I really enjoyed our third experience and vehicle with the North Charleston Hendrick Toyota Scion. We appreciate all the time and energy, husband and I really enjoyed our third experience and vehicle with the North Charleston Hendrick Toyota Scion. We appreciate all the time and energy, along with making sure we had the right fit at an incredible price. Thank you, Barry! More

Shelly Grimes was very helpful but not pushy in any way. She was well informed and answered all of my questions. I enjoyed dealing with her. She was well informed and answered all of my questions. I enjoyed dealing with her. More

I have bought cars for a while, I am never satisfied. What I found when I came here was an AWESOME sales team. I was treated like a person that wanted to buy a car, when I was ready. Rod was the best sal What I found when I came here was an AWESOME sales team. I was treated like a person that wanted to buy a car, when I was ready. Rod was the best salesman I have ever run across, he fought for me, helped me out, and explained everything along the way. he made up my mind where I will buy my next trucks from as long as I am in the market. I bought from another Toyota dealership in march of this year, and the sales and service experience were totally different. This crew here was awesome all the way around. I cant say enough about Rod, Richard, and Mark. Best experience anyone could have getting a new vehicle. More

I went to Scott Clarks first because it was close to where I lived. All I can say is it was an aweful experience. I walked in ready to buy. Walked out after 3 hours later because I was concerned at t where I lived. All I can say is it was an aweful experience. I walked in ready to buy. Walked out after 3 hours later because I was concerned at the competency level. Decided to drive and was extremely pleased. This is how the process should work. Smooth and customer friendly. More

Pamela B. I had a wonderful experience when I Pamela B. I had a wonderful experience when I entered Toyota dealership. Their Service Advisor "David Sanders" was knowledgeable, patience, frie Pamela B. I had a wonderful experience when I entered Toyota dealership. Their Service Advisor "David Sanders" was knowledgeable, patience, friendly and so kind towards helping me with my problem. His work ethics was so professional. He explained everything in detail. I was amazed how mature this young man is. Thanks Toyota for providing a great worker.... More

We were very impressed with Candace. She was friendly, not pushy, explaining to us the new policies under Mr. Hendrick's leadership. She asked pertinent questions of us to find us the right car for us. S not pushy, explaining to us the new policies under Mr. Hendrick's leadership. She asked pertinent questions of us to find us the right car for us. She was very helpful and knowledgable about the vehicles both on the lot and for sale. We enjoyed our time with her and appreciated all her help. We appreciated the help her supervisor, Mr. Richard Sommer gave as well. It was our best experience in regard to purchasing a new vehicle. We feel we got a great deal on a great product. More

Had an great experience! Tyrone Mcdonald and Mario Miller were exceptional. They had great customer service and Got me the truck I wanted. So if youre ever wanting to buy a Toyota ask for Tyrone or M Miller were exceptional. They had great customer service and Got me the truck I wanted. So if youre ever wanting to buy a Toyota ask for Tyrone or Mario. More

We spent several weeks searching for a used/new vehicle at various car dealers. Our first visit to Toyota Scion of North Charleston was pleasant. Candi approached us and was very helpful. We did look at at various car dealers. Our first visit to Toyota Scion of North Charleston was pleasant. Candi approached us and was very helpful. We did look at other dealers but kept talking about coming back to Toyota Scion because the price was affordable and the service was good. We ended up buying a new vehicle and enjoy it very much. I would recommend them to anyone looking for a vehicle. More