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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,151 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,151 reviews

August 25, 2014

Traded Mustang GT for Miata Went in to look at a used Miata that was already at a fantastic price. My husband and I had been pretty skeptical that they were going to give us the More

by Kristiaan Merritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Willis
Sep 06, 2014 -

Hendrick Toyota North Charleston responded

Kristiaan, thank you so much for taking the time to share your 5 star review on your visit to Hendrick Toyota Scion North Charleston. Lori is one of the ewest members of our sales team and has already herself to be a great asset. We appreciate you, your husband and your business and look forward to seeing you both on the service drive. Vickie Ricciard ECom Director Hendrick Toyota Scion North Charleston.

August 19, 2014

Brandon B knew his stuff and did what he said he would do!! Brandon was very courteous and knowledgeable! He took good care of me and stayed positive through it all. Now, to make him a Steeler fan! More

by teenamiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Bailey
Sep 06, 2014 -

Hendrick Toyota North Charleston responded

Teena, thanks so much for taking the time to share your great sales visit to Hendrick Toyota Scion North Charleston. Brandon is a great asset to our team, but asking him to be a Steelers fan?? LOL! The NFL brings out the loyalty in folks! We appreciate you and your business and look forward to seeing you on the service drive. Vickie Ricciardi ECom Director Hendrick Toyota Scion North Charleston.

August 18, 2014

Shelly Grimes made my purchases of vehicles a "cake walk" I have purchased many vehicles in my lifetime from various car dealerships throughout the country. I have to say that my experience with Ms. Shelly G More

by aljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Sep 06, 2014 -

Hendrick Toyota North Charleston responded

Al, I guess you CAN have your cake and eat it too, when you buy at Hendrick Toyota Scion North Charleston. Shelly is a great asset to our team and all of her customers love her. She will love your comments and will be appreciative of any referrals. They will be in good hands with Shelly. We thank you for your business and look forward to seeing you and your cars on the service drive. Vickie Ricciardi ECom Director Hendrick Toyota Scion North Charleston.

August 15, 2014

Excellent attention! Shelly Grimes was an excellent saleswoman. She answered all my questions, all my doubts and I felt really comfortable. I would strongly recommend her More

by nazanachozario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Sep 06, 2014 -

Hendrick Toyota North Charleston responded

We thank you for sharing your 5 star review on your sales visit to Hendrick Toyota Scion North Charleston. We agree with you - Shell IS an excellent saleswoman. She works hard at it and will be glad you noticed. We appreciate you and your business and look forward to seeing you and your new car on the service drive. Vickie Ricciardi ECom Director Hendrick Toyota Scion North Charleston.

July 30, 2014

The FIRST Car Dealership! This was the FIRST CAR DEALERSHIP where I stopped to discuss and look-at new cars. ANDRE MIDDLETON was my sales representative. He was a GENTLEMAN w More

by Teri M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Middleton
Sep 06, 2014 -

Hendrick Toyota North Charleston responded

Thank you for sharing all of your thoughts regarding your trustworthy sales visit to Hendrick Toyota Scion North Charleston. Andre is one of our seasoned sales associates and he has it down pat. He knows buying a new vehicle is a big decision and wants to take the time to listen and respond to make sure the customer is taken care of properly. We appreciate your business and lookf forward to seeing you on the service drive. Vickie Ricciardi ECom Director Hendrick Toyota Scion North Charleston.

July 29, 2014

Wasted My Time and Lost my Business Long story short: Runaround - wasted two hours, sales rep had no experience, 'money guy' intimidation tactics. I drove off the lot, directly to ano More

by dnilius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Newell
Sep 06, 2014 -

Hendrick Toyota North Charleston responded

Thank you for your comments. We will use them as a training tool to make our team better! Vickie Ricciardi ECom Director

July 25, 2014

Shelly Grimes an excellent saleswoman This is the second car i bought through Shelly. She is very personable and is great with communication. As a previous review states she really isnt pu More

by gvbaccar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Gvbaccar, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 23, 2014

Quick and Easy Being in sales myself I appreciated Shelly Grimes (Sales Consultant) approach. She was very accommodating for me, looking a different models and help More

by melder0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Melder0101, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2014

Typical "Used Car Sales", Poor Experience I went to drive a used vehicle. Had been emailing with staff during the week, to come test drive later in the week after work. I call that afternoon, More

by PS_Charleston
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
several names
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Ps_charleston, we truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 09, 2014

Frustration I went there today for my appointment to have the rear suspension safety recall done (for the second time). When I arrived I was told that there were More

by bob239
Customer Service
Friendliness
Recommend Dealer
No
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Bob239, we truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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