Hendrick Toyota North Charleston

service and buying a certified used car I have been going to this dealership since 2004 I have had service visits with no problem for ten years --I also purchased a 2011 Toyota Corolla from I have been going to this dealership since 2004 I have had service visits with no problem for ten years --I also purchased a 2011 Toyota Corolla from Barry Braman who was awesome as well as Jason Robbiie David and Phillip . More

New Tacoma Due to an accident and loss of my 2012 Tacoma that I bought at Hendrick's 2.5 years earlier. I returned to purchase a replacement. I was greeted by Mi Due to an accident and loss of my 2012 Tacoma that I bought at Hendrick's 2.5 years earlier. I returned to purchase a replacement. I was greeted by Miss Temperance Reed. She was very polite and respectful to my wife and me. Her and the staff worked hard to make my purchasing process an enjoyable experience. I definitely will recommend Hendrick Toyota Scion North Charleston to everyone. George More

Shelly Grimes sold me a Prius V 5 Shelly was standing outside of the entrance to Rick Hendrick Toyota the first day I ever stepped foot on any Toyota dealership. I asked her is she wou Shelly was standing outside of the entrance to Rick Hendrick Toyota the first day I ever stepped foot on any Toyota dealership. I asked her is she would like to sell me a Prius. She said yes! I started out looking for a used 2014 Prius but had no idea there were so many models and types of Prius. She showed me a few new and used but I did not have much time as my husband was in the hospital and I needed to get back to him. She gave me some brochures and her card then explained the different kinds of Prius and the warranties. I did some research, studied the brochures, went to another dealership and test drove two different types of Prius there and got a price quote on a Prius V I liked. Shelly called me and I went back to Rick Hendrick to test drive two new Prius V5's they just got in and this dealership really worked with me to get the price down to fit my budget. Michelle in accounting was amazing too. Thank you, I love my new Prius V5, love the warranty and am sure I will enjoy working with this dealership for years to come. More

THE BEST OF THE BEST Appreciate all what you do to make me happy all the way on the purchase of the car I want also the price and service after buying Appreciate all what you do to make me happy all the way on the purchase of the car I want also the price and service after buying More

Outstanding Service Andre was outstanding. If you are looking to purchase a car, I recommend you ask for Andre he is great salesman. Thank You Andre Middleton. Andre was outstanding. If you are looking to purchase a car, I recommend you ask for Andre he is great salesman. Thank You Andre Middleton. More

The Easiest and Most Honest Car Deal I Have Ever Experienced I can't believe this dealership helped me get what I wanted, at the price I wanted, with such ease. I think I'm still in shock, but I have a new Prius I can't believe this dealership helped me get what I wanted, at the price I wanted, with such ease. I think I'm still in shock, but I have a new Prius C class and DON'T feel that usual "hit by an 18 wheeler" feeling one usually has after buying a new car :) Shelly was GREAT. The finance department (Steve in particular) was GREAT. I am going to refer everyone to Rick Hendrick Toyota. More

No nonsense car buying experience We were dreading the whole car buying experience but Shelly and Hendrick Toyota were great! None of the stereotypical dealer games and lies that give We were dreading the whole car buying experience but Shelly and Hendrick Toyota were great! None of the stereotypical dealer games and lies that give car dealers such a bad reputation. They were very honest and gave us a good price on the new RAV4 and a fair value for our trade in. We will definitely recommend them and we'll be back when we are ready for another new car. More

Poor customer service I have bought 5 vehicles from this dealership. Toyota has had a recall on my 08 Highlander since Jan of 2014. I have contacted them many times since. I have bought 5 vehicles from this dealership. Toyota has had a recall on my 08 Highlander since Jan of 2014. I have contacted them many times since. The Service reps repeatedly tell me there is no fix yet. When we took it there for another reason the service tech told my wife he could repair it for 500.00 dollars? How can that be. The last word was there is no fix, the tech was going to install the same part(defective) xxx. They ask me and my wife to sign a bogus statement saying that if there is an incident the air bags will not deploy and that Toyota will not be responsible. If that happens we will see. The sales staff is great, wish I could say the same thing about the service. Apparently the on line survey do not mean a thing. I have given them the absolute worst marks that is allowed. More

Wonderful! I want to thank everyone at Toyota Hendrick! I love my new car so happy with my purchase. Shelly was such a sweetheart. My husband and I LOVED her! I want to thank everyone at Toyota Hendrick! I love my new car so happy with my purchase. Shelly was such a sweetheart. My husband and I LOVED her! More

Traded Mustang GT for Miata Went in to look at a used Miata that was already at a fantastic price. My husband and I had been pretty skeptical that they were going to give us the Went in to look at a used Miata that was already at a fantastic price. My husband and I had been pretty skeptical that they were going to give us the price advertised or that they were going to give us a fair deal on his 2010 Mustang GT since it had so many miles on it. We had agreed on set limits for what we could spend on the Miata and what we could take for the Mustang. They hit the nail on the head for both without us even saying a word or trying to haggle!! Lori had been emailing with me and putting up with me asking about the Miata to see if it was there for a week before we got there. When we showed up, she was very engaged and enthusiastic. Her positive attitude made all the waiting on paperwork very worth it. She was very straight forward, but not pushy. She even helped us figure out how in the world to put gas in the Miata (not as straightforward as you would think!). The whole experience put my husband's mind at ease about selling the Mustang. We both drove away in the Miata with HUGE grins on our faces! More