Hendrick Toyota North Charleston

New Camry SE I was led to Hendrick Toyota through the Costco auto program and Danny met us for our appointment. He was very knowledgeable about the car and worked I was led to Hendrick Toyota through the Costco auto program and Danny met us for our appointment. He was very knowledgeable about the car and worked quickly through our purchase. We had one small snag with pricing, but that was quickly rectified and now I am enjoying driving my new Camry! More

New Toyota Excellent service and friendliness. Katrina went out of her way to make sure we were happy with our purchase. We got a new car at a good price. Excellent service and friendliness. Katrina went out of her way to make sure we were happy with our purchase. We got a new car at a good price. More

Sales person was informative...not pushy..honest with her in Everyone always helpful and professional....she was able to honor my request...felt bad my sales person had to detail my car..sounds like you need mor Everyone always helpful and professional....she was able to honor my request...felt bad my sales person had to detail my car..sounds like you need more help in detail Dept. More

Barry.Braman@hendrickauto.com is Awesome to work with! Barry is great to work with! This is our third purchase with Barry in a little over 3 years. He is patient and wants you to have a great experience. Barry is great to work with! This is our third purchase with Barry in a little over 3 years. He is patient and wants you to have a great experience. Love my new Tacoma! Thanks Barry! More

Routine service Took in my 2013 Sequoia for routine service on a Saturday. I usually go during the week when it;s not as busy. They were busy but the service was exc Took in my 2013 Sequoia for routine service on a Saturday. I usually go during the week when it;s not as busy. They were busy but the service was excellent. My service advisor Andrew was excellent as well got me signed in called me when my vehicle was ready. When I arrived shortly after the call he had everything ready to go, my time was minimal even though thery were busy, More

My New RAV4 Berry and Adam did a great job of getting the deal done. Very pleased with our visit. Good Job Toyota. Thank you very much. JDA Berry and Adam did a great job of getting the deal done. Very pleased with our visit. Good Job Toyota. Thank you very much. JDA More

Phenomenal service The sales staff was personalable and friendly and helped me get situated in a comfortable new car. They worked with my budget and I left feeling like The sales staff was personalable and friendly and helped me get situated in a comfortable new car. They worked with my budget and I left feeling like I received the perfect car. While it’s usually stressful, this was the perfect car-buying experience! More

Fair price easy I was able to do all research and negotiations without ever going to dealership. When I arrived they honored my deal and got me out quickly. Excellent I was able to do all research and negotiations without ever going to dealership. When I arrived they honored my deal and got me out quickly. Excellent friendly service. More

Dealer had my vehicle for 20 months I received a recall notice from Hendrick Toyota. It was for the takata passenger's side airbag. When I brought it in I was told the solution was to I received a recall notice from Hendrick Toyota. It was for the takata passenger's side airbag. When I brought it in I was told the solution was to not let anyone ride in the passenger's side. I told them that was not acceptable and asked how long it would take to get a replacement part. They didn't know. After having my car for 20 months, Hendrick Toyota returned it to me with a new passenger airbag. However the brakes were squealing whenever I'd back up or go forward. I brought the car in to see what was causing the squealing. They told me I needed a new water pump, 4 new tires + an alignment, An engine cleaning, and new brakes. Cost Over $1,200. I asked if the brakes were worn, they said no but they had glazed over in the 20 months they had my car. I had them replace the water pump. I came home and wrote a bad review so Toyota Corporate called me and asked a bunch of questions then told me a customer relations manager from Hendrick would be in touch with me. Meanwhile I bought 4 new Goodyear Eagle tires elsewhere (for over $300 less than Hendrick wanted to charge), and got an alignment. I cleaned the engine compartment, (which was really dirty, again because the car sat for 20 months) and last week the customer relations manager called, listened to my story and said she took notes and would get back to me in a couple of days. Over a week later I called her, left a voice mail and she just called me back this morning to let me know there was nothing they intended to do. They also put regular oil in my car, even though they knew factory recommendation calls for synthetic oil. I do not recommend this dealership. More

Service Department I have been taking my Toyota(s) to Hendrick Toyota for about 8 years. I have always had great experiences with Andrew Bagwell in the service departme I have been taking my Toyota(s) to Hendrick Toyota for about 8 years. I have always had great experiences with Andrew Bagwell in the service department. I would highly recommend the service department at Hendrick Toyota! More