Hendrick Toyota North Charleston

Great Service! It was a pleasure working with Bryan. He was more than helpful in getting our car serviced. Went out of his way to get us a good deal on tires and g It was a pleasure working with Bryan. He was more than helpful in getting our car serviced. Went out of his way to get us a good deal on tires and got us a loaner, too! Great job! More

Above and Beyond I have been to this dealership twice for service on my preowned Toyota I purchased from the West Ashley (Honda) Hendricks. I was so upset at hiw the I have been to this dealership twice for service on my preowned Toyota I purchased from the West Ashley (Honda) Hendricks. I was so upset at hiw the Honda lication conducted and betray our trust... Hendricks Toyota has done way beyond customer service ... all the way to kindness to make things right! I HIGHLY recommend Hendricks Toyota Service Department!! Thank you all involved! We have never had a dealership kept car before and you folks do a great job!! More

I'm confident that my car was serviced properly Andrew Bagwell helped me get my 175K mile Highlander serviced today. I was greeted promptly as I arrived at the dealership. I felt comfortable leavi Andrew Bagwell helped me get my 175K mile Highlander serviced today. I was greeted promptly as I arrived at the dealership. I felt comfortable leaving the car after explaining what I needed done. After the service person looked at my car, Andrew called to explain what they had found that was GOOD news, as well as sharing items suggested to address for continued longevity and use of my car. Andrew was able to find ways to make this slightly less expensive - and even ran the car through the car wash before I drove her away. The entire process was handled in a professional, yet caring manner. When I need to take my car somewhere for something as simple as an oil change to anything more complicated such as a warning light indicating who knows what, I feel confident and comfortable using the Hendrick Toyota North Charleston dealership. More

We use the service department for servicing our two vehicles Howard Gebhard has given us exceptional service in all our visits to the service department. He is professional, competent, and courteous. He takes Howard Gebhard has given us exceptional service in all our visits to the service department. He is professional, competent, and courteous. He takes time to explain the procedures and the pricing. He really knows what he is doing--very service oriented. His attention to detail is outstanding. Equally, he is responsive to telephone calls and messages. More

Best Customer Service I took my Highlander in for an oil change and tire rotation last week. I was in and out within 20 minutes. Carolyn Reetz was friendly and super helpfu I took my Highlander in for an oil change and tire rotation last week. I was in and out within 20 minutes. Carolyn Reetz was friendly and super helpful! This was my best customer service experience so far. Carolyn went above and beyond! More

Very Happy . Sometimes it is stressful making a decision about buying a car. Shelly made it less so and was very pleasant to work with...knowledgeable about the d Sometimes it is stressful making a decision about buying a car. Shelly made it less so and was very pleasant to work with...knowledgeable about the different cars we were looking at and she made it a very good experience. I would definitely call on her again and the dealership. More

ONE-HUNDRED % AMAZING I couldn't thank Shelly Grimes, Richard Sommer and Brad Hoffman enough for the awesome team work they put together to make it possible for me to purch I couldn't thank Shelly Grimes, Richard Sommer and Brad Hoffman enough for the awesome team work they put together to make it possible for me to purchase my Mercedes Benz GLK 350. Shelly was an awesome lady with a great personality, the perfect sales women to be dealing with. Richard Sommer was the man that made it all possible for me to purchase this car, through his hard work and dedication put forth. Brad had all the paperwork done and laid out making the finance part a breeze and quick which was awesome. I have to say these three are amazing in what they do and i wouldn't of wanted buying my first car any other way. Thank ya'll for your genuine care and amazing costumer service that you all put forth towards your costumers. I love my new Benz thanks to the staff of Hendrick Toyota Scion of North Charleston. Bridgette More

Best Service Department - Ever!!!! My son was based in Goose Creek Navy command center in Goose Bay and was preparing for moving to his new assignment on the West Coast, to think the ni My son was based in Goose Creek Navy command center in Goose Bay and was preparing for moving to his new assignment on the West Coast, to think the night before his departure his 2007 Toyota pickup rear axle failed (3 pm on Friday) with this happening we drove the truck to your facility talked with a friendly and helpful service adviser, Howard Gebhard who was able to get a technician to look at the truck, sadly to validate our worst fear, the differential was shot. Understanding our situation that my son needing to leave area on Saturday Howard talked with service manager, the parts department and the service technician - they ordered the new differential for over night delivery from Jacksonville, FL, they technician removed the defective differential and showed up on his non-scheduled day Saturday to install new unit and my son picked up the truck at 10: am Saturday morning all this in 14 short hours - he hit the road and made it to the West Coast Monday. As well Melissa Sadler for helpings us on getting a loaner Truck for him to use. I wish I could remember the technicians name as he understood the situation and made changes to his plans to make sure my son was able to get on the road - Kutos to all that we had interaction with. I want to send my warm Thank You, Your Team truly supports their customers with awesome customer service. Todd Ruggles More

A great relaxing time at the dealer I have so much faith and belief in the service department at Hendrick Toyota in north charleston that I had a very pleasant nap while I waited for my I have so much faith and belief in the service department at Hendrick Toyota in north charleston that I had a very pleasant nap while I waited for my car to be serviced! Thank you for the outstanding work ethic at rick Hendrick Toyota! More

awesome experience Very professional kind and considered.i will never go elsewhere again love the service I had a bad experience with other dealer in the past but she Very professional kind and considered.i will never go elsewhere again love the service I had a bad experience with other dealer in the past but she More