Hendrick Toyota North Charleston

Todd spent enough time with the features and buying process of the car that I purchased, and also was a great listener, definately made it easier to buy. Dwanye in financial was thourough and quick. Ov process of the car that I purchased, and also was a great listener, definately made it easier to buy. Dwanye in financial was thourough and quick. Overall the buying experience was very pleasant and would definately recommend to anyone. More

In December of 2008 I decided I wanted to purchase a new Tacoma. I currently owned one and love the quality of Toyota. I stopped in to look around and see what was on the lot. The salesman was friendly a Tacoma. I currently owned one and love the quality of Toyota. I stopped in to look around and see what was on the lot. The salesman was friendly and showed me what I was looking for. I asked about the price and he immediately said I would have to speak to a sales manager. I went in to discuss the price of the two trucks I was looking at. He made me wait an extremely long time before I could even talk to him about the price, after finally speaking to him he refused to budge on anything and continually insulted my intelligence by dropping the price but adding the options I wanted at a premium price to bring it right back to where we started. At one point he actually asked me "what makes you think we will give you that truck at the price you are asking for". I told him frankly the economy is down and I am not asking that much off, I figured a dealership would be willing to move a little. I was only asking to drop the price by 3k. He really seemed to talk down to me and almost tried to bully me into his terms. I might have been willing to pay the price if I was treated with respect. Needless to say I did not purchase a vehicle from them and went two doors down to Hudson Nissan. I found a fantastic Nissan Frontier with every option I could ever want for a very reasonable price. They treated me with respect and I felt comfortable spending my money there right from the start. I couldn't be happier with my decision, my friend and I were so impressed with their service he bought a fully loaded Titan from them a few weeks later. My wife currently drives a Toyota Sequoia but the next full size SUV just might be a Nissan Armada. More

My wife and I bought a 2008 Sequoia March of 2008. At the time of purchase we were promised by Ed (our salesman) that my parents would receive a check for $100.00 for a referral fee, since he bought a 20 the time of purchase we were promised by Ed (our salesman) that my parents would receive a check for $100.00 for a referral fee, since he bought a 2008 Tundra from Gene Reed in Jan. 2008. I spoke with Ed twice after the sale and was promised it would be "in the mail". A few months went by with no check, so I started asking Patrick (Ed's Supervisor) about the check and was promised it would be taken care of. We took my wife's Sequoia in for its 10k mile service in early January (what a disaster that was). At that time I discussed the matter with Ronald Hannon and was promised it would be taken care of again. It is a shame for this little thing to put such a bad taste in our mouth for Gene Reed Toyota, I own a construction company and it is the little details that separate the men from the boys and Gene Reed Toyota is still in the little boys category in my opinion. Toyota is the only brand of vehicle I will own because they do pay attention to those little details. I am proud to say I drive a 2007 Tundra that I bought from another dealer and at this point should have made the drive to Orangeburg to buy the Sequoia also. Ben More

Ron Hannon was a competent and knowledgeable salesman to work with, comfortable dealing with me over the phone. After two weeks of visiting dealers and test driving cars across Charleston, I called him and work with, comfortable dealing with me over the phone. After two weeks of visiting dealers and test driving cars across Charleston, I called him and explained that I knew exactly what I wanted. Within a few minutes, he had located six new '08 4runners, which had rebates of $4000.00, obviously saving me more of an expense of purchasing an '09. The other local Toyota dealer never mentioned these were available. He knew I needed it within two days for our daughter's birthday present- no problem. Everyone we met that night was friendly and did not complain about staying late. Ron Hannon receives an "excellent" rating in all categories from my husband and me. Janet Sosnowski More

My husband and I recently purchased a new car from Gene Reed Toyota and were extremely pleased with the entire experience. The sales staff and management were very friendly and helpful and provided us wit Reed Toyota and were extremely pleased with the entire experience. The sales staff and management were very friendly and helpful and provided us with all the information that we needed to choose our vehicle and come to an agreement on price. We never felt rushed or pressured to make any decision, but once we made our choice the process was quick and easy and we left the dealership in our new Toyota. I would recommend this dealship to anyone. More

I bought a used Highlander from Gene Reed Toyota a while ago and was definately pleased with my experience. Sean was awesome and Ron Hannon helped seal the deal wth resonable price to finance. The kicker w ago and was definately pleased with my experience. Sean was awesome and Ron Hannon helped seal the deal wth resonable price to finance. The kicker was six months later while I was on vacation with my family and the car completely died on me. Admittedly, I had been driving her a bit hard. The only place available at the time was the local repair shop. I paid enough for them to get her running and managed to make it back to Charleston. Not only did Gene Reed give me the complete runthrough of what needed to be fixed but they were honest enough to run down the bare minimum list to keep me driving. Now everything is running great! Thanks guys! More

I bought an 08 scion tc from Gene Reed Toyota a while ago and at my last service they recommended I check out dealer rater. Everything has been going great since the car was new when i got it. Other than t and at my last service they recommended I check out dealer rater. Everything has been going great since the car was new when i got it. Other than the regular service. we added nitrogen to the tires because the air pressure guages are a bit sensitive. So far , I'm completely satisfied and will continue using Gene Reed Toyota! More

This is the second time my family has purchased a car from Gene Reed Toyota and we could not have left there happier! We were looking for a Jeep Wrangler for our son's birthday and had arleady checked o from Gene Reed Toyota and we could not have left there happier! We were looking for a Jeep Wrangler for our son's birthday and had arleady checked out most of the dealerships in town. That night we got online and decided to try ebay. Long story short, Gene Reed Toyota popped up with the car we wanted. The price was about average from all we had seen around town, but we knew going into this exactly what we wanted and who to talk to. Great job guys! I will keep coming your way for all our future cars! More

Followup review was not the experience I had with the company. My opinion of Gene Reed Toyota has not changed. I think the service there is representative of a sickness which prevails throughout the au company. My opinion of Gene Reed Toyota has not changed. I think the service there is representative of a sickness which prevails throughout the auto industry. Mr Bolz was coourteous but totally unsympathetic to my situation and became defensive when I suggested his company was anything but forthright with the service department. It is my contention that services were rendered that were not necessary and not thouroughly explained. Profit being the motive and commision driven this is not an environment that lends itself to always looking out for the customer. I explained that while I understood the need to stand behind the company, it was I who had been wronged. With this in mind my effort to disuade prospective buyers from purchasing a Toyota product will contuinue. Thank You ed cawthorn More

I would never purchase or recommend the purchase of ant Toyota product based on the unscrupulous business practices of service department. December 1,2008 a basic check visit ended up in a nearly $700 bill Toyota product based on the unscrupulous business practices of service department. December 1,2008 a basic check visit ended up in a nearly $700 bill only half of which was explained or necessary. After beig sure I was aware of expiration of warranty additional problems just kept coming. You should be ashamed of such underhanded practices. Ed Cawthorn geegong@netzero.com More