Hendrick Toyota North Charleston

Easy and painless! I've always said, I'd rather get a root canal than go to a car dealership...well, this experience took that pain away. Patrick was very customer serv I've always said, I'd rather get a root canal than go to a car dealership...well, this experience took that pain away. Patrick was very customer service oriented and listened carefully to what I was looking for. He defused my defensive demeanor almost immediately. He offered suggestions, making sure I was aware of any options that matched what my needs were but in no way made me feel pushed. When the details on the 4Runner I was looking for were finalized, Patrick kept me informed on the delivery status and was attentive to my schedule on pick up. He made me feel like a friend. I am so excited about this new 4 Runner! He went over the entire vehicle, making sure I was able to operate everything on my own. His knowledge and experience was greatly appreciated. I'm excited that this was so easy, I live close by and I'm happy service will be right around the corner. I'm looking forward to a long term friendship at Hendrick. More

Sold our 2015 Toyota Tacoma Signing paperwork to sell vehicle went smooth. Unfortunately, we have been trying to get payoff for almost 30 days and no one will answer my question Signing paperwork to sell vehicle went smooth. Unfortunately, we have been trying to get payoff for almost 30 days and no one will answer my questions on pay off!!Bank still hasn't received money! We keep getting the run around! More

Confiable y Transparente la experiencia mas maravillosa a la hora de comprar un vehiculo, ella hace todo mas facil y comodo para mi, me siento en confiaza con ella. la experiencia mas maravillosa a la hora de comprar un vehiculo, ella hace todo mas facil y comodo para mi, me siento en confiaza con ella. More

It was a fast, smooth, great experience Shelly made the buying experience painless and ensures it was a smooth process. She made sure everything was perfect before we drove off the lot. Wo Shelly made the buying experience painless and ensures it was a smooth process. She made sure everything was perfect before we drove off the lot. Wonderful costumer service! More

horrible experience!!! I scheduled for them to hold a vehicle for me to test drive today. It was a specific vehicle and i called to schedule 3 days in advance. They assured I scheduled for them to hold a vehicle for me to test drive today. It was a specific vehicle and i called to schedule 3 days in advance. They assured me that it would be there and ready for me but when i showed up they told me they sold it the night before after i had already been called to confirm the appointment. I drove 4 hours each way (total of 8 hours and 550 miles) to be told the car i had a appointment with and had been confirmed with twice was sold. They should have called me considering 2 people knew i was coming to look at the jeep that had been sold. All they told me when i walked in was we sold yours and we don't have any other like it, we will email you if we find anything The gentlemen I talked to was very nice but besides that it was the worst experience i have ever had!!!! I will never do any business with them! More

Review I will always ask for Shelly when shopping for a Scion or Toyota. She is wonderful to work with and not high pressure, which is very much appreciated I will always ask for Shelly when shopping for a Scion or Toyota. She is wonderful to work with and not high pressure, which is very much appreciated. I generally take my time when looking to buy a car every 3 years or so, and I appreciate Shelly's professional approach without pushing and hounding me. She respected my style and that is rare in this business. Way to go Shelly! More

Shelly is the best I've purchased four vehicles from Shelly since 2012. If that doesn't speak enough of her excellent customer service, I can also tell you she has vast I've purchased four vehicles from Shelly since 2012. If that doesn't speak enough of her excellent customer service, I can also tell you she has vast product knowledge and let's you make a decision, as apposed to trying to sell you something. I will definitely make all of my future purchases with Shelly. I've also dealt with Chrissie Rice in service. Chrissie is awesome and does everything she can to insure a fast, smooth service experience More

COMPRA DE 4 VEHICULOS A SHELLY. Hemos tenido la oportunidad de comprarle 4 vehiculos a Shelly, su trato ha sido excelente.ESTAMOS MUY FELICES, SHELLY ES MUY PROFESIONAL EN SU TRABAJO Hemos tenido la oportunidad de comprarle 4 vehiculos a Shelly, su trato ha sido excelente.ESTAMOS MUY FELICES, SHELLY ES MUY PROFESIONAL EN SU TRABAJO. NUEVAMENTE ES EXCELENTE VENDEDORA. More

Great experience! Patrick really went out of his way to help us get a great deal on our car! We really appreciate his professionalism and humor during the process. Patrick really went out of his way to help us get a great deal on our car! We really appreciate his professionalism and humor during the process. More

TOYOTA CAMRY JOSIE WAS AN AWESOME SALESPERSON!!!!!! MAKE SURE YOU ASK FOR HER AS YOUR SALESPERSON.........SHE WILL GO THE EXTRA MILE TO MAKE SURE EVERYTHING GOES JOSIE WAS AN AWESOME SALESPERSON!!!!!! MAKE SURE YOU ASK FOR HER AS YOUR SALESPERSON.........SHE WILL GO THE EXTRA MILE TO MAKE SURE EVERYTHING GOES SMOOTH !!! More