Hendrick Toyota North Charleston

I had a fantastic experience at Rick Hendrick Toyota. I immediately felt very welcomed, and felt as though I could trust the people who worked there. Brandon was very helpful and patient with me, even tho immediately felt very welcomed, and felt as though I could trust the people who worked there. Brandon was very helpful and patient with me, even though I was very nervous about buying a new car! I did not feel pressured to buy anything, as I have at other dealerships. The atmosphere was relaxed and supportive. Thank you for an amazing experience! P.S. Loved the ring tone ;) More

Very polite and kind. Took time with us and did not rush the process. Dwight's manner is a breath of fresh air, You feel like he has ypur interest in mind. the process. Dwight's manner is a breath of fresh air, You feel like he has ypur interest in mind. More

ROBERT AND DAVID DID AN EXCELLENT JOB. THEY BOTH WERE ROBERT AND DAVID DID AN EXCELLENT JOB. THEY BOTH WERE VERY HELPFUL AND COOPERATIVE. I'LL BRAG ON THEM AS I SHOW OFF MY NEW TRUCK. ROBERT AND DAVID DID AN EXCELLENT JOB. THEY BOTH WERE VERY HELPFUL AND COOPERATIVE. I'LL BRAG ON THEM AS I SHOW OFF MY NEW TRUCK. More

Garfield bowman was a very helpful no pressure sales person. He had a great personality and was very knowledgeable about the vehicles. Sales manager Keith was very helpful in making a difficult financia person. He had a great personality and was very knowledgeable about the vehicles. Sales manager Keith was very helpful in making a difficult financial decision very smooth. Thank you guys! More

I have been patronizing Toyota of North Charleston for over 10+ years from purchasing vehicles to having them serviced. Any time I have seen David Reed he has been nothing but professional and pleasant. over 10+ years from purchasing vehicles to having them serviced. Any time I have seen David Reed he has been nothing but professional and pleasant. He makes the time to converse and see how I am doing. David is a great asset to Toyota. More

Mr. McDonald was so polite and helpful AND concerned about my needs in the type of vehicle that I wanted. He went well above and beyond with getting my request. More dealerships need people such as Mr. about my needs in the type of vehicle that I wanted. He went well above and beyond with getting my request. More dealerships need people such as Mr. McDonalds calibar. Glad you had him on your team!!! Mr. Meuli was polite and helpful as well. He went the extra step to get me financed with a great bank and sourced all the options and layed them out for me to choose. I had to bring my daugter with me and she was a little impatient, but Steve didn't mind and kept right on with business. Rick Hendrick's Toyota has a great team in place and I will be sure to tell my co-workers about this dealership! More

this dealership did a dirty deal with me. First of all they led me to believe the first truck they put me in was the only truck that would work for my situation. i was on my way back to sumter about 100 m they led me to believe the first truck they put me in was the only truck that would work for my situation. i was on my way back to sumter about 100 miles away and they called me to come back they said toyota was financing me a truck. When i got back they had a truck that would not work for me with my 3 sons in the back seat. i took the truck because i really needed a truck. they never went over any features in the truck never gave me a test drive when i signed the paperwork i could not even tell the finance manager the color of the truck. so i was trying to fall in love with the truck i noticed the truck had 900 miles on it when i drove it off the lot so i looked at my paperwork and it had that the truck had 18 miles on it when i purchased it. all the things i told Greg i needed on or in the truck was not on or in it. so i sent them an e mail telling them how dissatisfied i was and they called me and assured me they would make it right. i talked to the top sales manager over the regular sales managers and he assured me he would get me a crewmax with running boards for the same price but it would be the base model which was fine. i told them i work two full time jobs and they still asked me to drive back down to change trucks. i went back down test drove the grey truck they chose for me with Bill not Gregg who originally did the dirt. when in to the finance office with Steve can't remember his last name he had me signing paperwork very fast like he was trying to hide something but when i looked at it, it was the same price just like the head guy told me. Then the next day i get a call from steve again they crossed up the vin numbers on the trucks and they needed me to come back and resign the paperwork. i get down there for the fourth time and 800 miles and they have taken all the warrenties that was on the original deal i told them i had to have the gap insurance so they put that back and i got the 2 year 25,000 mile maintenance deal that came automatically with the truck. not only that they changed the price so now i am paying base price of 33823.00 verses 29443.00 no service contract which was included in the original deal and my monthly payment went up. on top of all of this I had to make another trip down to charleston to get the running boards put on 1000 miles driven when all was said and done with them. to say i was dissatisfied would be a super understatement. More

This was ANOTHER great experience with this store. This is the second new Toyota in less than a year. This place makes the car buying experience a true pleasure... Thanks again!! is the second new Toyota in less than a year. This place makes the car buying experience a true pleasure... Thanks again!! More

We actually came by the dealership three times before makinf a deal for a new Toyota. During both visits prior to the purchase we did not feel any undo stess to "make a deal". They very friendly and allo makinf a deal for a new Toyota. During both visits prior to the purchase we did not feel any undo stess to "make a deal". They very friendly and allowed us to do test drives on both visits. When we actually made the purchase we found the salesperson, the floor coordinator (Don Hesher), and the business manager (Steve Meuli) very friendly and helpful. Julie Anderson probably gave us the most extensive review of the new car features that I have ever had. She really made us aware of the capabilities. More

Very friendly polite and helpful before you even get into the dealership. He was so helpful and would highly recommend him to anybody looking for a car the dealership. He was so helpful and would highly recommend him to anybody looking for a car More