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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,923 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,923 reviews

May 27, 2009

I was referred to Gene Reed by a friend and I had an amazing experience. It was my first time purchasing a car on my own and I never once felt confused or overwhelmed. Amit was great to work with. He wa More

by carolinakely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amit Handa
May 29, 2009 -

Hendrick Toyota North Charleston responded

Hi there! You are more than welcome! We're honored that your first car purchase was from our dealership and on behalf of everyone here, CONGRATULATIONS! ;-) Thanks for reviewing our dealership and here's looking to many miles ahead! - Ryan Bolz

May 25, 2009

Buying a car is usually one of the most stressful experiences, but it's been refreshingly painless at Gene Reed's Toyota. We first contacted Dana through the internet sales and she was very efficien More

by Busy24seven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Guarino. Charles Beasley, Dana Scarborough
May 26, 2009 -

Hendrick Toyota North Charleston responded

Hi! Thank you so much for your review! I'm glad to hear you had such an excellent experience at our dealership and that we were able to satisfy your needs while researching your next vehicle and perhaps more importantly, follow through in meeting your expectations upon arriving and purchasing your new car. I will definitely be sure to pass along your praise to our entire team! Thanks again, and congratulations on your purchase! - Ryan Bolz

May 22, 2009

Hi. I bought this car from this guy named Toby. He was very nice guy and he helped me find the car I needed. I did not know what kind of car I wanted before I talk to him but he help me find one. Also, More

by barpromo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Guarino
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Barpromo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

May 22, 2009

The staff and sales staff at Gene Reed are very professional and friendly. Brooks Summers was very helpful and helped us received the best deal possible on our Camry. I would highly recommend this More

by jeconnor02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Summers
May 29, 2009 -

Hendrick Toyota North Charleston responded

Hi there! Thanks for reviewing our dealership! I'm glad to hear Brooks was able to aid you in getting a great deal and that your experience in service has been exemplary as well! Hopefully you haven't ever had to wait too long in service to get really into what's on TV - with our large 3-lane service concierge and our high capacity service center, we aim to make any maintenance on your vehicle as quick and painless as possible! Thanks again and congratulations on your Camry! - Ryan Bolz

May 22, 2009

My husband and I bought a Toyota Highlander from Todd Taylor a few weeks ago, and we love it. We've dealt with Todd before at another dealership. He is always professional, happy, and a pleasure to dea More

by kalknut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Taylor
May 29, 2009 -

Hendrick Toyota North Charleston responded

Hello! Congratulations on your Highlander and thank you for posting a review of our dealership! I will be sure to pass along your praise to Todd! Thanks again and here's looking to many miles ahead! - Ryan Bolz

May 22, 2009

Easy to work with and very friendly. The whole process of buying a car was much easier than I expected. I was happy with the value I received from my trade-in and was happy with te price of my car. This More

by hapsnuggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Summers
May 29, 2009 -

Hendrick Toyota North Charleston responded

Hi! It's great to hear you were pleased with your experience at our dealership. It sounds like you were satisfied across the board and that's what we like to hear! Congratulations on your purchase and thanks for the review! - Ryan Bolz

May 22, 2009

We have been very pleased with the Toyota 4 Runner we bought at Gene Reed from Brooks Summers. Bought a certified Toyota and have been very pleased. The salesman was very knowledgable. We have always More

by mbgmdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Summers
May 27, 2009 -

Hendrick Toyota North Charleston responded

Hello, Congratulation on the purchase of your 4-Runner. Thank you for reviewing our dealership! I am glad that Brooks took great care of you. We look forward to working with you in the future. Thanks again, - Brandi Smith

May 22, 2009

dennis quinn was my sales man very respectful. helped me thru the hole process of my car buying experience. bill was the finance guy called my work 2 mins after calling my cell phone. i felt like he was way More

by harb1457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
May 26, 2009 -

Hendrick Toyota North Charleston responded

Hi there, Thank you for reviewing our dealership! I'm glad to hear Dennis Quinn was able to meet all your needs, though I am terribly sorry your experience in finance did not follow suit. Gene Reed Toyota has a no-pressure policy - an integral component in our committment to customer service. I have personally brought this to the attention of our management. Thank you for bringing this to our attention! All things aside, congratulations on your recent purchase and thank you again for your review! - Ryan Bolz

May 22, 2009

We were somewhat reluctant to visit this dealership due to a bad experience over 5 years ago, but we decided to give them a chance. All we can say is we were pleasantly surprised and very pleased with the More

by drscpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Taylor
May 25, 2009 -

Hendrick Toyota North Charleston responded

Hello, Thank you so much for reviewing our dealership and for providing us another opportunity to earn your business. It's truly inspiring to hear your most recent visit to Gene Reed Toyota was a pleasant and positive experience. Though I haven't been with the dealership quite that long (a bit over 1 year now), I definitely have seen our entire team make great leaps forward in improving our quality of service and care - our presence on DealerRater.com included! I'm elated that you found similar positive change in your recent visit. Thank you again, and congratulations on your new Avalon! - Ryan Bolz

May 22, 2009

Love my Avalon!My sales person Amit Handa took me all over the lot and must have shown me every car. Three test drives later, I was sold on the gold Avalon.As retired school teacher, I am not on an unlim More

by jogowdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amit Hnda
May 25, 2009 -

Hendrick Toyota North Charleston responded

Hi there! Thanks for reviewing our dealership and congratulations on your Avalon! Buying a car is BIG investment, and I'm glad to hear Amit worked with you to find that perfect car. And I have to agree! The Avalon is an amazing vehicle. Thanks again for your review and enjoy your Avalon! - Ryan Bolz

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