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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,150 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,150 reviews

August 24, 2015

Better than the rest! I had a meeting with a few other dealerships. This was by far the best deal and nicest people I worked with! Ask for Mathew he was awesome! More

by Andrew.byers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Gilstrap, Andre Middleton
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Andrew.byers, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We can't wait to see you again, have a great day.

August 23, 2015

Excellent Customer Service and Sales I went in to get a trade value and I drove away with a RAV 4 the same night. The Salesman Dimron German and the finance department were very professi More

by New Car Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimron German, Paul Cowan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

New Car Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We can't wait to see you again, have a great day.

August 21, 2015

Straight forward and honest After shopping another dealer Hendricks quote was very straight forward and no nonsense with all details spelled out. It made the purchase so easy, wh More

by Hendrik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hendrik, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We can't wait to see you again, have a great day.

August 19, 2015

excellent people I always go here for any work I need done on my 2011 corolla, because they often charge less than other places, and usually send me some kind of coupo More

by WVUGirl08
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Gebhard
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Wvugirl08, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We do hope we can be of assistance in the future. Take care!

August 18, 2015

Toyota Avalon XLE purchase Working with Shelly was a breeze. From beginning to end, Shelly is professional, knowledgeable and thorough. I highly recommend Shelly @ Hendrick To More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, Earl Newell, AG Goldsmith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Patty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston

August 15, 2015

Great sales team! Barry Braman was recommended by a friend of mine and he was an outstanding to work with. He had a no pressure sales attitude, just gave the rundown on More

by Satisfied Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gunther, Barry Braman
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Satisfied Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We do hope we can be of assistance in the future. Take care!

August 13, 2015

Had the salesperson of the year Came for service left with up grade on the car I had Andre Middleton was great got me in the car I wanted. From oil change to perfection. More

by Sonya Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Middleton
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Sonya Jenkins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston

August 12, 2015

Great Corolla Shelly was great to work with. She prepared everything in advance of our actual purchase time so that we would not miss another appointment afterward More

by GsB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Gsb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

August 11, 2015

DISHONEST DEALERSHIP Mr. Joel Smith did offer to return the check, but my husband informed him that there had been a stop payment placed on it and to destroy the check, he More

by irate, donni29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
You need to update your employee list.
Aug 14, 2015 -

Hendrick Toyota North Charleston responded

Ms. Beason/Mr Turner Thank you for all the time that you gave me on the phone discussing your recent visits and transaction at our dealership. I appreciate the open conversation in discussing each facet of your visit. I will discuss each area of your recent transaction with our dealership's management team and can assure you that any future visits by our customers will be much improved. Please don't hesitate to call me personally at 412 7001 with any future questions that you may have concerning your visits and our recent telephone conversation. Joel Smith

Aug 25, 2015 -

irate, donni29 responded

Since the problem my husband and I had with Hendrick Toyota of North Charleston, Joel Smith(Rich Hendrick Management) has went above and beyond duty to make things right. We both appreciate his concern and were made aware that this not the way customers are to be treated and that he assured us that this would never happen again, as for the check in question, Joel offered to give it back, but my husband told him to destroy it, because a stop payment had been place on it. Hopefully, this review has brought some insight to the training of this dealerships finance employees. Donnie Beason Glenn Turner donni29@bellsouth.net

August 10, 2015

Tacoma purchase Shelly was very professional. She listened to what I wanted and showed me the perfect car the first time. I was very pleased with my overall experienc More

by Dan
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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