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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,923 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,923 reviews

January 07, 2010

I have bought three cars from Amit and would recommend him. Every one at the dealership is vevy nice. I will contune to buy all my cars at Geen Reed toyta. The service department is all so fast friendly a More

by Tri-66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amit Handa
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Tri-66, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

November 21, 2009

I purchased my car from Gene Reed Toyota because they participat in the Costco auto program. Everyone there was extremely helpful! I test drove the car and fell in love with it! Edgar is very friendly an More

by erincraven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Erincraven, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

November 21, 2009

Mr. Hall was very helpful in showing the attributes of the vehicle, demonstrating the driving characterics, answering questions and in every way making us very comfortable. At no time did we feel undue p More

by JHaile88
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Halls
November 20, 2009

every thing has been great with all the vehicles we have bought, edgar was very friendly, helpful, and informative. if ever we purchase another vehicle, we will come back to see edgar.we have recommended ed More

by bychmnky
Recommend Dealer
Yes
Employees Worked With
Edgar Batiz
November 20, 2009

The most friendly dealership I have done business with. I am 76 years old and retired giving me time to purchase a lot of vehicles from coast to coast. All my questions were answered and my wife and I were m More

by johlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Batiz(sales) Chris Kling(service) David Pugh(service)
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Johlene, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

November 20, 2009

One of the best experiences buying a vehicle I've had was at Gene Reed! I would defiantly recommend Gene Reed to anyone looking to purchase a new vehicle & would defiantly recommend Edgar cause he was an awe More

by chelcek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Batiz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Chelcek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

August 09, 2009

Just an overall terrible experience which ended when we were called and asked to return the car after the finance man said everything was fine. We asked for the car not to be driven down and that was igno More

by bupchus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pravene, Tom, Mike
Aug 25, 2009 -

Hendrick Toyota North Charleston responded

Thank you very much for permitting me the time to investigate your experience with our dealership. I have reviewed all issues with the personnel involved and truly desire to apologize for any negative actions from our staff. We strive to provide great customer service to each of our customers. Please call me personally at 843 797 8000 if we fail to meet your expectations in any future visits. Thanks again for your time and consideration. Joel Smith, Customer Relations Manager, Gene Reed Toyota.

July 31, 2009

Purchasing a new vehicle from Gene Reed Toyota was the best experience I have ever had at a dealership. Ron Hannon, Patrick, and Mr. Patel were extremely helpful and pleasant to work with. The purchase of More

by KDoscher44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hannon, Mr. Patel, Patrick
Aug 04, 2009 -

Hendrick Toyota North Charleston responded

Hello! We appreciate your gratitude towards our staff and your overall experience. I'm glad Mr. Hannon, Mr. Fidelis and Mr. Patel were able to accomodate you and make you feel comfortable while you were visiting us. We hope that each and every one of our customers feels the same as you do when they visit our dealership. I'll make sure to pass on your kind words! Thank you so much for you business and we hope to see you again soon! -Dana Scarborough-

July 27, 2009

The sales and service staff is by far the best I have experienced in the Charleston area. The sales staff accomplished in two hours what other dealerships couldn’t do in a week. This was the most pleasur More

by garypaula6063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael S. Halls, Richard Sommer and Dwayne Ladson
Jul 27, 2009 -

Hendrick Toyota North Charleston responded

Hello! Thank you so much for your kind words about our dealership and staff! We know your time is valuable so we do our best to expedite this process to make it quick and painless. Your feedback reassures us that we are doing a good job. We hope you enjoy your new vehicle as much as we did working with you! Congratulations and we hope to see you again soon for your future service needs! -Dana Scarborough-

July 23, 2009

I am retired, 68 years old and living on a fixed income.I purchased a toyota for several reasons[reliability being foremost] and selected gene reed because of past positive experiences.. I came up with a pro More

by jimbojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david pugh,robby cortis, Robbie Cortis
Jul 24, 2009 -

Hendrick Toyota North Charleston responded

Hello! Thank you so much for your continued patronage here at Gene Reed! We are so happy that we have been able to exceed your expectations and resolve these issues for you. I will let Robby and David know you were very pleased with the service they provided you. We hope to see you soon...but not too soon :)...for your next servicing. Thanks Again, -Dana Scarborough-

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