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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,007 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,007 reviews

March 15, 2014

Wasted six hours of my time. Worked with me on a price then completely changed everything when the finance guy came. Acted like they had no idea what I was talking about. Biggest bunch of liars I have More

by hendricksucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
finance liar
Mar 29, 2014 -

Hendrick Toyota North Charleston responded

Hello, I'd like to set things right with you, and apologize that things didn't go smoothly for you here. Please let me know how I can rectify this situation and restore your confidence in us. We're genuinely interested in making you feel better about working with us, and we clearly didn't put our best foot forward with you. Because your review is anonymous, I am unsure of the details, but please let me know how I can help by reaching me at 843-408-6041 or jr.reihl@hendrickauto.com . Thank you, JR Reihl

February 17, 2014

Barry was an exceptional dealer to work with and my husband and I really enjoyed our third experience and vehicle with the North Charleston Hendrick Toyota Scion. We appreciate all the time and energy, More

by amnart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Braman
Feb 18, 2014 -

Hendrick Toyota North Charleston responded

Thank you for taking the time to share your wonderful experience. We make it our top priority to ensure our customers are well taken care of and we are glad Barry was able to provide the excellent customer service you deserve. We look forward to being here for you in the future, both sales and service, so if you ever need anything please do not hesitate to call. Thank you and have a great day!

November 25, 2013

Shelly Grimes was very helpful but not pushy in any way. She was well informed and answered all of my questions. I enjoyed dealing with her. More

by Palmettogran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Palmettogran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston

November 01, 2013

I have bought cars for a while, I am never satisfied. What I found when I came here was an AWESOME sales team. I was treated like a person that wanted to buy a car, when I was ready. Rod was the best sal More

by powercalllover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Powercalllover, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We can't wait to see you again, have a great day.

October 24, 2013

I went to Scott Clarks first because it was close to where I lived. All I can say is it was an aweful experience. I walked in ready to buy. Walked out after 3 hours later because I was concerned at t More

by ncparry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jEFFREY rEEVES
Oct 24, 2013 -

Hendrick Toyota North Charleston responded

Thank you very much for your most recent review of our dealership. How you feel means a lot to us. This is the highest honor

September 09, 2013

Pamela B. I had a wonderful experience when I Pamela B. I had a wonderful experience when I entered Toyota dealership. Their Service Advisor "David Sanders" was knowledgeable, patience, frie More

by 0626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sanders
Sep 10, 2013 -

Hendrick Toyota North Charleston responded

Pamela, we are very glad to hear you had an excellent experience with David Sanders from our service department and we appreciate you sharing your kind words. Thank you for your continued business, and for being a member of the Hendrick Toyota Scion of North Charleston family!

August 27, 2013

We were very impressed with Candace. She was friendly, not pushy, explaining to us the new policies under Mr. Hendrick's leadership. She asked pertinent questions of us to find us the right car for us. S More

by Kobblestone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
candice smith
Aug 28, 2013 -

Hendrick Toyota North Charleston responded

We're thrilled to hear that! So glad Candi was able to help you find the right vehicle at the right price. We greatly appreciate your business and wonderful review. Welcome to the Hendrick Toyota Scion of North Charleston family!

August 21, 2013

We spent several weeks searching for a used/new vehicle at various car dealers. Our first visit to Toyota Scion of North Charleston was pleasant. Candi approached us and was very helpful. We did look at More

by pjhps5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candi Smith
Aug 23, 2013 -

Hendrick Toyota North Charleston responded

We're glad to hear that. We certainly appreciate your business and hope you enjoy your new vehicle. Be sure to come back and see us for your first service. Thanks again and welcome to the Hendrick family!

August 21, 2013

Had an great experience! Tyrone Mcdonald and Mario Miller were exceptional. They had great customer service and Got me the truck I wanted. So if youre ever wanting to buy a Toyota ask for Tyrone or M More

by padom3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Miller, Tyrone Mcdonald
Aug 29, 2013 -

Hendrick Toyota North Charleston responded

We are very glad to hear that Mario and his team were able to take care of you and get you what you were looking for. Thank you for your continued business and we hope to see you again for your first service.

August 15, 2013

I would like to thank Robbie Cortis along with Bobby and his help in the Service Department for the outstanding job and service that the provided me. My mother had just passed and I had to drive to Massa More

by PreciousPrincess
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby in the service depart and his help, Robbie Cortis
Aug 15, 2013 -

Hendrick Toyota North Charleston responded

Thank you so much for the great review and your business. Robbie and the rest of our service department doe everything they can to ensure good, prompt, honest service and we're thrilled to see you received exactly that. Be sure to come by Hendrick Toyota Scion of North Charleston for your next service. Thanks again for your business and we hope you have a safe trip.

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