Hendrick Toyota North Charleston

Excellence I bought a new vehicle in December. Absolutely loved it, but needed to lower my payments in light of marital issues. Toyota had no problems with helpi I bought a new vehicle in December. Absolutely loved it, but needed to lower my payments in light of marital issues. Toyota had no problems with helping me out the best they could. I met with Jason McGarry for both sales and he was extremely helpful. Adam T and Blake H in finance was most helpful in explaining things to me and working with me. I would definitely recommend this dealership. More

Great experience Andrew was courteous and professional, truck was ready earlier than he promised . I will continue to come to this store and if Andrew is available he Andrew was courteous and professional, truck was ready earlier than he promised . I will continue to come to this store and if Andrew is available he is going to be my first choice More

Great customer service Outstanding sales rep. Very pleasant personality, and he made the process very smooth. He made sure all of our needs were met and that we were satisfi Outstanding sales rep. Very pleasant personality, and he made the process very smooth. He made sure all of our needs were met and that we were satisfied with our purchase. Thanks for the wonderful experience! More

professionalism and personal care I have been taking my truck to Rick Hendricks Toyota for over a year. It appears that I had purchased a lemon of a used Toyota Truck that seems to be I have been taking my truck to Rick Hendricks Toyota for over a year. It appears that I had purchased a lemon of a used Toyota Truck that seems to be in the shop as often as it is on the road. It is a 2009 Tundra. I first took my truck to Sears at Northwood, but realized quickly that I needed a more professional staff. My first introduction to your service department was with Ms. Jessica Muhr. After my first visit, I realized that this was where I needed to continue to have my truck serviced. Each time I have had work done to my truck, I request Ms. Jessica Muhr. She is perfectly professional, and as well her pleasant demeanor and knowledge are amazing. Please don't ever let her go. More

George did a great job. I took my Rav4 hybrid in for service and tire rotation, and, for the second time, asked them to check the hybrid batteries. The EV mode was not worki I took my Rav4 hybrid in for service and tire rotation, and, for the second time, asked them to check the hybrid batteries. The EV mode was not working- it had been like this since roughly September I had taken my car to Hendrick for my last service (in October) they checked it and said it was fine. Since that time, it hasn't worked at all! At this last call, I was also advised that my vehicle was out of warranty (just over the 1 year mark) and was charged for the oil change & tire rotation. After this service call, the hybrid did not come on at all, AND I got a card in the mail from Toyota indicating that I still had a free oil change and a few tire rotations left on my account at Toyota, to please come back! George took the time to find out that I had not used all of the factory credits on my oil changes, AND he had the mechanic check the hybrid batteries. Come to find out, the hybrid does not work when the temperature is below 68 degrees!!! Who knew! Instead of just telling me that it was fine, he took the time to explain WHY it wasn't working and show me where the info was referenced in my manual. If the guy last time had done that, I wouldn't have wasted my time or theirs worrying about it and thinking that Hendrick just didn't care about my vehicle or my business. Thanks George! I hope you are my service guy next time I'm there! Warm regards, Beth More

lets go places great buying experience, went like clockwork. Highly recommend this. Toyota dealership. Friendly , knowledgeable , and a pleasure to do business wit great buying experience, went like clockwork. Highly recommend this. Toyota dealership. Friendly , knowledgeable , and a pleasure to do business with.. Love my new Camry. Only problem Hendricks was extremely busy. More

Service/replace tire air pressure monitor. PERFECT, even though I did not have an appointment, minimum wait time. Chrissie got a duplicate part to demonstrate to Me the problem with My car and PERFECT, even though I did not have an appointment, minimum wait time. Chrissie got a duplicate part to demonstrate to Me the problem with My car and what was needed to complete the repair service. Thanks Chrissie More

Dream Car Eric has been searching for my perfect car since October and he was very straightforward about every car I looked at. He was honest and made sure that Eric has been searching for my perfect car since October and he was very straightforward about every car I looked at. He was honest and made sure that I was taken care of to ensure I was not settling for a car. Eric listened to everything I wanted out of a car and every time something came on the lot that seemed close he contacted me. If you are looking to work with someone who lays it all out for you truthfully and does not push you into a vehicle just to sell it than I definitely recommend Eric. He was great! And Mike in financing was by far the nicest and he did everything he could to ensure we stayed in our price range but still get what we needed. So overall just go to Eric to find you your dream car and see Mike to help you finance it!!! More

Happy customer! Visited Hendrick Toyota for the purchase of a used car before end of year. Drove away, thanks to Adam McIntyre[ (sales associate) great guy, in a Visited Hendrick Toyota for the purchase of a used car before end of year. Drove away, thanks to Adam McIntyre[ (sales associate) great guy, in a new 2018 Toyota Corolla. Got a wonderful deal and really good customer service. More

Top notch service!!!! I came into Hendrick needing another car because I was in a severe accident. Eric was amazing during the entire process!! He was never pushy and alway I came into Hendrick needing another car because I was in a severe accident. Eric was amazing during the entire process!! He was never pushy and always a gentleman. Answered all of my questions, made sure I got the best deal and I ended up with a beautiful new RAV4 that I absolutely love!!! If you are looking for a great person to work with for your car purchase/lease then I highly recommend Eric! Thank you Eric for making a traumatic experience ( my car accident) pain free at the dealership! More