Hendrick Toyota North Charleston

I had researched a few vehicles prior to coming to this dealership and narrowed it down to two Toyota models. I went to another Toyota dealership, prior to coming to this one, to test drive the vehicle mo dealership and narrowed it down to two Toyota models. I went to another Toyota dealership, prior to coming to this one, to test drive the vehicle model that I was leaning towards. Unfortunately, they wanted to charge me an additional $1,500 to "Certify" the vehicle I was contemplating to purchase. After going online in their parking lot, I found the same model, year, price and mileage vehicle located at Toyota Scion North Charleston. Thank God for the internet and a mobile app - cars.com! I found an almost identical vehicle that was "Certified Pre-Owned" and was in much better shape I arrived at TSNC and was immediately greeted by Fonda, who listened to what I was looking for and promptly returned with keys to take test drive. Immediately following the test drive, Fonda asked if I was ready to talk numbers. Direct and to the point...worked for me. After brief negotiations, I had a koozie and two key-chains with keys to my new FJ Cruiser! From start to finish, the experience was much better than I expected and on-par with what I would expect at a Rick Hendrick dealership. More

This is the 7th Toyota product that I have purchased since 1982. We have three other Toyota products in the family as well. While I have dealt with many dealers over the years, I must say that David Re since 1982. We have three other Toyota products in the family as well. While I have dealt with many dealers over the years, I must say that David Reed and Ron Hannon were extremely helpful in making my purchase choice. As an engineer, I had many technical questions. David and Ron were always available to answer those questions to my total satisfaction. They were friendly, helpful, patient, and always courteous to me. They were not only satisfied with meeting my needs and expectations, but went out of their way to ensure that my needs and expectations were exceeded. I would highly recommend working with these gentlemen and the dealership at Toyota of North Charleston. More

Purchasing an automobile at Rick Hendrick Toyota of North Charleston was one of the best experiences I have had buying a car. The dealership overall was extremely friendly and our salesperson, Julie Anderso Charleston was one of the best experiences I have had buying a car. The dealership overall was extremely friendly and our salesperson, Julie Anderson, was courteous and very professional. She did an excellent job and I would recommend her to anyone I know. I would rate this dealership one of the best I have ever been to. I have purchased several cars and SUVs in the past and never had such a great experience. THANKS!!! More

On 15 March I called the Parts Department to enquire about a part for my 2002 4Runner. Parts told me it would be $187 and they could have it in the morning. I asked for the part# so I could confirm th about a part for my 2002 4Runner. Parts told me it would be $187 and they could have it in the morning. I asked for the part# so I could confirm the a same part as my online price quote was MRSP $151.01 and actual cost would be 112.46 + $11 shipping. They said they do not give out part #s. I called the West Ashley dealer and he confirmed the $151.01 price, and confirmed my part #. Owning 3 Toyota's and spending over 90K in the last 9 years, plus buying all my oil filters and regular maintenance items, plus just spending a thousand dollars on a 90k service I thought that this dealership that I have been so loyal too, could at least try to match the online Toyota dealer price or come close. They would not even discuss it. I already ordered the part online plus two others due to their price and customer service. Over the last 9 years in dealing with Toyota (Gene Reed) the parts department was always very good about giving me the best service and pricing to meet my automotive needs. It's sad that such a good relationship can be tainted over a few dollars. More

I had a very good experience at the Toyota dealership. Mike Halls was very friendly and helpful all at the same time...Best of all he helped me find my dream car...Thanks Mike for all of your help and tim Mike Halls was very friendly and helpful all at the same time...Best of all he helped me find my dream car...Thanks Mike for all of your help and time...You Rock!! I love my new car, its absolutely perfect, it has all of the feautures that I wanted and more...My son is most fascinated, and we're are both very happy to have a new vehicle..I'm glad I made the decision to go into Toyota, because its made me a happier person, I feel as if this is one of my best accomplishments yet...Thanks for everything Toyota!! More

This dealership is top notch they are always checking and making sure if you need anything. Very friendly and hospitable. The salesperson Mike was most pleasurable to deal with he listen to what we needed an making sure if you need anything. Very friendly and hospitable. The salesperson Mike was most pleasurable to deal with he listen to what we needed and didn't try and force us in a direction of a vehicle we didn't want he got us exactly what we needed. He defently was the reason we bought from Rick Hendricks Toyota well okay most of the reason we like Mr. Hendrick's race team number 48 Jimmy Johnson just wish they would get a Toyota race team. Good Job Mike and the staff at Rick Hendrick's Toyota. More

I had actually gone to the dealership just to look at cars, and they offered me such a good deal I ended up buying one. Probably the best experience buying a car that I have ever had. The salesmen were e cars, and they offered me such a good deal I ended up buying one. Probably the best experience buying a car that I have ever had. The salesmen were extremely polite and kept us entertained while we were waiting for the paperwork to be finished. Will definately buy from them again. More

I purchased a new vehicle from this dealership in September 2010. It was the single worst car buying experience of my life. While the salesperson, Robbie Powell, was very friendly and tried very ha September 2010. It was the single worst car buying experience of my life. While the salesperson, Robbie Powell, was very friendly and tried very hard to find the vehicle that was right for me, the rest of the experience was awful. The problems included the vehicle not being delivered in the condition that was promised, sleight of hand regarding extended warranty coverage, and downright unprofessional behavior by one of the managers (Mr. Caminiti). I do not feel that I received a good value for my money and will most certainly not purchase another vehicle from this dealership. More

Mr Fidelis and Mr Sommer were great. Mr Fidelis has the greatest personality of a saleman that I have ever seen. He was wonderful. Mr Sommer was straight up with the numbers and pulled no punches. I rea greatest personality of a saleman that I have ever seen. He was wonderful. Mr Sommer was straight up with the numbers and pulled no punches. I really like that in someone. I don't like people lying to me to sell something, and I do not believe either one of them did that. Anytime someone mentions about possibily going for a Toyota, I would definately recopmmand Gene Reed Toyota, but I would also tell them to ask specifically for Mr Fidelis for the saleman and Mr Sommer for the sales manager. More

I came to purchase a vehicle. Lloyd was very friendly and worked with me. I looked at several different models- Lloyd actually listened to what I wanted and would always have a suggestion on a model or type. worked with me. I looked at several different models- Lloyd actually listened to what I wanted and would always have a suggestion on a model or type. I was unsure and he would reassure me- He gave me answers when I asked questions. He was very patient with me. I have the car I wanted and love it. Richard Sommer, Sales Manager, was very helpful and worked hard to make the deal on my trade-in and the price of my new car- Tony Wagner, Business Manager was very nice and made me feel comfortable. Thanks Gene Reed Toyota--I recommend this dealership and have already to several of my clients. More