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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,021 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,021 reviews

December 28, 2023

Customer service was great. Timely delivery and great customer service. Very nice dealership that even includes breakfast and lunch. More

by Dcapron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracie Martini, Tyler Hewitt
Jan 09, 2024 -

Hendrick Toyota North Charleston responded

Dcapron, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

December 20, 2023

First time I went in it was a poor experience with a salesperson that was unable to explain the product I was interested in but my second visit I got a very knowledgable salesperson and was able to buy More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Cortis, Shelly Grimes
Dec 29, 2023 -

Hendrick Toyota North Charleston responded

Hello Me, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 18, 2023

Charlene was extremely helpful. She provided excellent customer service and made purchasing a vehicle from out of town an ease. More

by beautyforashes81721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Dec 29, 2023 -

Hendrick Toyota North Charleston responded

Beautyforashes81721, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

December 18, 2023

Great job. Fast service wonderful customer service everyone was very nice service was on top of things. More

by Frnkeboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell, Joe Clark, Ralph Dawkins, Chrissy Ware
Dec 29, 2023 -

Hendrick Toyota North Charleston responded

Frnkeboy, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

December 14, 2023

Mike Kern helped our business purchase a 2023 Toyota Tacoma. He and the team at Hendrick Toyota were helpful, polite, and quick to respond. The vehicle was delivered and paperwork completed on site, t More

by kshooter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Kern
Dec 29, 2023 -

Hendrick Toyota North Charleston responded

Hi Kshooter, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 11, 2023

Great dealership! Amazing experience with a very attentive staff from the moment you walk in to the store. More

by Wranglerkzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Dec 14, 2023 -

Hendrick Toyota North Charleston responded

Wranglerkzr, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

December 06, 2023

Service was performed promptly at a fair cost. The service writer, Christien Sims, made certain my questions about the service were addressed. I was disappointed with the dealership service manage More

by palmerga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christien Sims
Jan 09, 2024 -

Hendrick Toyota North Charleston responded

Thank you for sharing your feedback regarding your recent service experience. We appreciate your positive comments about the prompt service and the attention to your questions by Christien Sims. However, I sincerely apologize for the inconvenience you faced with the service management and the issues related to the discounted service coupons. It's disheartening to hear about the challenges you encountered, and we understand your disappointment. To make things right, I would like to personally address this matter and ensure that we rectify the situation. Please contact me directly at Jacqueline.Meskauskas@HendrickAuto.com so we can discuss your experience further and find a suitable resolution. Your satisfaction is our top priority, and I appreciate the opportunity to make amends. Thank you for bringing this to our attention, and I look forward to hearing from you soon. Best regards, Jac Thomas Customer Relations Manager Hendrick Toyota North Charleston

December 02, 2023

Just bought my Toyota from Rick Hendrick, I’ve also leased several cars from them. Jennie Zehr helped me each time and she was amazing. They always had the best price and the service is phenomenal. I h More

by iralerner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly, Jennie Zehr
Dec 04, 2023 -

Hendrick Toyota North Charleston responded

Iralerner, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

December 01, 2023

Great Service as always! Quality work from the technician's and great customer service from service advisor Myia White! Highly Recommend! More

by DJ B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miya White
Jan 12, 2024 -

Hendrick Toyota North Charleston responded

Hello Dj B, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

November 30, 2023

Myia was great! She demonstrated excellent customer service and made the entire process smooth. She was very informative which I greatly appreciated. More

by turnert383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myia White
Dec 04, 2023 -

Hendrick Toyota North Charleston responded

Turnert383, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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