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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,193 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,193 reviews

September 21, 2016

Sexist and Liars If I could give 0 stars, I would. They ripped me off in the service department several times, ripped me off when I tried to get my money back, and tol More

by Maura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Cortis
Sep 22, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon, Maura! I do apologize for any inconvenience that you may have had during your most recent visit to our service department. I understand that our Service Manager contacted you about this issue and arrangements have been made to resolve this. Should you have any further questions or concerns please do not hesitate to contact me directly or the Service Manager. Regards, Kimberly, Customer Relations Manager 843-797-8000

September 15, 2016

Pleasurable shopping experience! Stopped by Hendrick Toyota to look for a car and Shelly assisted me in finding just what I needed. At no time did I feel pressured and she was very c More

by Matthew Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Matthew Thomas, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 09, 2016

Beyond a great experience thanks to Shelly Grimes! From the test drive to the finish Shelly was wonderful and attentive, answering all questions and concerns. She took care of everything for us. We app More

by Matt and Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Sep 09, 2016 -

Hendrick Toyota North Charleston responded

Matt & Bonnie, thank you for your review and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Toyota! Follow us on Twitter and like us on Facebook to catch the latest specials! ~ Kimberly, Customer Relations Manager 843-797-8000 kimberly.smith@hendrickauto.com

September 01, 2016

Blake found the car I was looking for thanks to him I love i Never used Hendricks before ,but certainly got good service from them.Something happened to my computer. Thanks to Blake I am enjoying my car. Everyon More

by Doris Osborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard, Mark Gunther
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Doris Osborne, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

September 01, 2016

Excellent Service Shelly helped me . She was super friendly. I had an amazing experience.-Appreciate the honesty and always their answer all of my question. Highly rec More

by Ruben D Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Sep 01, 2016 -

Hendrick Toyota North Charleston responded

Ruben - Thank you for your 5 star review and positive feedback. We appreciate you and your loyalty. At Hendrick Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that we were able to show you dedicated and personalized service. Again Thank You and enjoy your new Toyota! ~Kimberly, Customer Relations Manager, Hendrick Toyota N. Charleston 843-797-8000

August 31, 2016

As close to fast food as you can get! Although this was my 3rd Lease with Hendrick it was as smooth as ordering fast food. I believe it took less than 2 hours to wrap up everything requir More

by Flightline Dweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 31, 2016 -

Hendrick Toyota North Charleston responded

We appreciate you and your review!!! Thank you so much for your positive feedback. We wish you the best! We're proud to have team members who demonstrate our commitment to the best customer service. Please feel free to reach out to us with questions or future needs as we are always here to help. Thank you again and welcome to the Hendrick family! Best, Kimberly Smith Customer Relations Manager Hendrick Toyota of North Charleston kimberly.smith@hendrickauto.com 843-818-2573

August 31, 2016

amazing service Shelly helped me out. She was super friendly and knew what I wanted. She didn't push me into any decisions. She talked me through everything being tha More

by Jordanross1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 31, 2016 -

Hendrick Toyota North Charleston responded

Jordan, Thank you for your 5 star review! It is encouraging to hear that Shelly and the team here at Hendrick Toyota North Charleston treated you with fast and friendly service you have come to expect. We strive to exceed your expectations for many years to come. Thank you again and have a fantastic day! Sincerely; Kimberly Smith, Customer Relations Manager, Hendrick Toyota North Charleston. 843-797-8000

August 30, 2016

Excellent Customer Service, Easy to Work With!! Knowing that I can pick up the phone and reach out to Blake when I am looking for a vehicle and have the confidence that he is going to do everything More

by Sigler9608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Hood, Blake Hubbard
Aug 30, 2016 -

Hendrick Toyota North Charleston responded

Congratulations on your new car! Thank you so much for your review and feedback. At Hendrick Toyota, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that we were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Again Thank you and don't hesitate to contact us for your future servicing needs. ~Kimberly, Customer Relations Manager 843-797-8000 Kimberly.smith@hendrickauto.com

August 24, 2016

"My first time buying a car" experience Our salesman (James Lindsey) was the most patient, hard working salesman in the world. We found a car in North Carolina so it had to be transported t More

by joyce scott/austin roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sprovero, James Lindsey, Daniel Limlingan
Aug 24, 2016 -

Hendrick Toyota North Charleston responded

Joyce and Austin, Congratulations on your new car and Thank you for your review!! We are very pleased your first car buying experience was so pleasant! We are committed to help each customer get behind the wheel of a car that accommodates their lifestyle. Thank you again! Kimberly Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

August 23, 2016

Great Dealership! Excellent vehicles and excellent service department. Regarding service, Andrew makes sure everything is taken care of. Sami and Shelly are great sales More

by stepcounter123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, Sami Awdeh, Andrew Bagwell
Aug 25, 2016 -

Hendrick Toyota North Charleston responded

Thank you for your review! It's encouraging to hear that Andrew and the team here at Hendrick Toyota North Charleston treated you with friendly and efficient service! We strive to exceed your expectations in the future! Thank you again! ~ Kimberly, Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

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