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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,100 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,100 reviews

June 15, 2016

The best Toyota dealership in Charleston, SC I had the 115K miles service performed on my 2006 Toyota Tundra XSP and Andrew Bagwell was the service writer. Andrew in my opinion is the best servic More

by asmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ferraro, Andrew Bagwell
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Asmurray, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

June 14, 2016

exceptional service Truly exceptional service whenever I need my Toyota serviced. I always feel confident that everything needed will be taken care of. And my vehicle i More

by Thomas Llewellyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Jun 22, 2016 -

Hendrick Toyota North Charleston responded

Thomas, We would like to thank you for your 5 star review and to let you know how much we appreciate the kind words you have said about Andrew. I will be sure to pass this message along to him! We will endeavor to exceed your expectations for many years to come. Thank you for your business and we look forward to your next visit. Sincerely, Kimberly Smith, Hendrick Toyota N. Charleston Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

June 13, 2016

Great experience Will Smith gets a A plus for customer service! He was very sensitive to my needs and went out of his way to make things happen...Thank you. More

by erodzianko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Jun 16, 2016 -

Hendrick Toyota North Charleston responded

Congratulations on your new car! It is very encouraging to hear that Will and the team here at Hendrick Toyota North Charleston treated you with sincere friendly service and was able to meet your needs. We appreciate you and your review. Thank you again and welcome to the Hendrick Family. Best; Kimberly Smith, Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

June 11, 2016

Great experience! I would highly recommend Rick Hendrick toyota to anyone looking for a vehicle. My experience was hassle free and I was completely satisfied with thewh More

by Ed1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tem Temuri
Jun 16, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon! Congratulations on your new car! We here at Hendrick are pleased that we could make your visit satisfying and hassle free! We are proud to have team members like Tem who demonstrate our commitment to the best customer service. Please do not hesitate to reach out for your future needs. Best regards, Kimberly Smith Hendrick Toyota North Charleston, Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

June 09, 2016

LONG WAIT FOR MINOR SERVICE I scheduled a 7:30 am appointment to have one new tire mounted, balanced, and get all 4 tires rotated. When I arrived at 7:15 am, a line of 20+ cars w More

by mjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service associate is not listed above.
Jun 09, 2016 -

Hendrick Toyota North Charleston responded

My sincere apologies for your long wait this morning. We do strive to make every visit as short as possible and to provide the quality of work to ensure the safety of your vehicle. Please contact me so we can work to resolve this issue. Sincerely, Kimberly Smith Hendrick Toyota Customer Relations Manger, 843-818-2573 Kimberly.smith@hendrickauto.com

Jun 16, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon, I sincerely apologies for your extend wait time during your last service. We do try to accommodate everyone in a quick and timely fashion and strive that the services done to your vehicle are of great quality. You may contact me at any time regarding this issue. Sincerely; Kimberly Smith, Hendrick Toyota Customer Relations Manager. 843-818-2573 Kimberly.smith@hendrickauto.com

June 09, 2016

Great car buying experience This is the second time we have worked with Blake to buy a vehicle and he's one that will keep us coming back time after time! He makes the process qu More

by Lmsigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Jun 10, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon!! Thank you so much for your 5 star review and the kind words you said about Blake. We here at Hendrick Toyota take pride in having people like Blake to make your car buying experience easy and hassle free. We are sincerely grateful for your loyalty and enjoy your new Toyota! Have a great day! Kimberly Smith Hendrick Toyota Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

June 09, 2016

Easy buying at this dealership Excellent customer service. No pressure to buy anything. Shelly worked within my price range and monthly payment without trying to offer me anything m More

by Matthewclagace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, Shelly Grimes, Curt Hood
Jun 09, 2016 -

Hendrick Toyota North Charleston responded

Matthew, Thank you so much for your positive feedback. As per our phone conversation, I am happy to hear that your car buying experience was the least stressful of your move down here. We here at Hendrick are proud to have team members like Shelly who demonstrate our commitment to the best customer service. Please do not hesitate to reach out for your future needs. Best Regards, Kimberly Smith Hendrick Toyota Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

June 08, 2016

Great Experience Tem Zafar, my sales rep, was outstanding in getting me qualified and in a beautiful Camry. My circumstances required special attention to detail and More

by Doug Liperote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tem Temuri
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Doug Liperote, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

June 08, 2016

3,000 mile check up I had a late appt at 5:30pm and was pleasantly surprised with a thorough and complete check-up completed in75 minutes! Oil change with tire rotation a More

by sugar
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome McGill
Jun 09, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon, Thank you for your positive review and your kind words. We here at Hendrick Toyota strive to exceed your expectations. Thank you again and have a great day! Kimberly Smith, Hendrick Toyota North Charleston Customer Relations Manager 843-818-2573 Kimberly.smith@hendrickauto.com

June 07, 2016

Mil gracias Shelly !! Con la ayuda de Shelly hicimos realidad uno de nuestros sueños , estamos disfrutando nuestra 4Runner!. Encontrar una persona tan profecional, que nos More

by Kamila2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Kamila2016, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

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