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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,007 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,007 reviews

December 14, 2023

Mike Kern helped our business purchase a 2023 Toyota Tacoma. He and the team at Hendrick Toyota were helpful, polite, and quick to respond. The vehicle was delivered and paperwork completed on site, t More

by kshooter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Kern
Dec 29, 2023 -

Hendrick Toyota North Charleston responded

Hi Kshooter, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 11, 2023

Great dealership! Amazing experience with a very attentive staff from the moment you walk in to the store. More

by Wranglerkzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum
Dec 14, 2023 -

Hendrick Toyota North Charleston responded

Wranglerkzr, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

December 06, 2023

Service was performed promptly at a fair cost. The service writer, Christien Sims, made certain my questions about the service were addressed. I was disappointed with the dealership service manage More

by palmerga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christien Sims
Jan 09, 2024 -

Hendrick Toyota North Charleston responded

Thank you for sharing your feedback regarding your recent service experience. We appreciate your positive comments about the prompt service and the attention to your questions by Christien Sims. However, I sincerely apologize for the inconvenience you faced with the service management and the issues related to the discounted service coupons. It's disheartening to hear about the challenges you encountered, and we understand your disappointment. To make things right, I would like to personally address this matter and ensure that we rectify the situation. Please contact me directly at Jacqueline.Meskauskas@HendrickAuto.com so we can discuss your experience further and find a suitable resolution. Your satisfaction is our top priority, and I appreciate the opportunity to make amends. Thank you for bringing this to our attention, and I look forward to hearing from you soon. Best regards, Jac Thomas Customer Relations Manager Hendrick Toyota North Charleston

December 02, 2023

Just bought my Toyota from Rick Hendrick, I’ve also leased several cars from them. Jennie Zehr helped me each time and she was amazing. They always had the best price and the service is phenomenal. I h More

by iralerner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly, Jennie Zehr
Dec 04, 2023 -

Hendrick Toyota North Charleston responded

Iralerner, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

December 01, 2023

Great Service as always! Quality work from the technician's and great customer service from service advisor Myia White! Highly Recommend! More

by DJ B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miya White
Jan 12, 2024 -

Hendrick Toyota North Charleston responded

Hello Dj B, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

November 30, 2023

Myia was great! She demonstrated excellent customer service and made the entire process smooth. She was very informative which I greatly appreciated. More

by turnert383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myia White
Dec 04, 2023 -

Hendrick Toyota North Charleston responded

Turnert383, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 30, 2023

Myia is great. Fabulous service and she even washed my car for me. Great communication as well. More

by bluejasminemassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myia White
Dec 04, 2023 -

Hendrick Toyota North Charleston responded

Bluejasminemassage, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

November 30, 2023

I love my new corolla ,Mr Graham gave me good service ,while being extremely patient. I will send everyone I know to him. More

by michele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Jan 12, 2024 -

Hendrick Toyota North Charleston responded

Hello Michele, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

November 20, 2023

Myia was great, she made this process very easy. I will definitely be back to this dealership in the future. More

by Jensenrae2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myia
Jan 12, 2024 -

Hendrick Toyota North Charleston responded

Jensenrae2000, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

November 20, 2023

The Service Advisor Bryan Blejski was absolutely amazing! He was very upfront and honest with all the work that needed to be done to my bright blue Rav 4. He didn't try to oversell or overcharge which is a h More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Blejski
Jan 12, 2024 -

Hendrick Toyota North Charleston responded

Ellie, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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