Hendrick Toyota North Charleston

Prius Purchase Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales manager had been a little more receptive. Had I done this deal at Stokes Brown in Beaufort (where my son works) I'm sure a would have done a little better and gotten Toyota loyalty consideration. More

Service Complete and No Hassles I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. All I had to do was schedule an appointment. I had a prior engagement at 7 p.m. left there are drove in and was served immediately. In a matter of what seemed like only a few minutes, I was being told job complete. I will never come in during regular hours. This after hours process is a blessing. Thanks for The Service. More

Great experience I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes, was friendly, helpful, and knowledgeable. I recommend that you make an appointment with her if you are in the market to buy a car. Even the financing part of the transaction went smoothly and was as painless as possible. I was given all the information needed to make a decision about this purchase, and I left feeling that I had made the best decision for me. I look forward to returning to Hendrick Toyota for service needs in the future. More

Awesome experience , no hassle no smoke and mirrors I was completely honest with Tem and he was with me. Most pleasant experience I've ever had at a dealership. Wish m , no hassle no smoke and mirrors I was completely honest with Tem and he was with me. Most pleasant experience I've ever had at a dealership. Wish more car salesmen were like Tem. More

Great It was great having a wonderful salesperson! Mr. Will Smith made the car buying experience a wonderful one for my husband and I. Thanks so much Will a It was great having a wonderful salesperson! Mr. Will Smith made the car buying experience a wonderful one for my husband and I. Thanks so much Will and Hendrick Toyota!!!!!! More

Best Sales Service! I worked with 6 different Toyota dealerships before purchasing our new Tacoma. Blake Hubbard went above and beyond in locating the exact match for wha I worked with 6 different Toyota dealerships before purchasing our new Tacoma. Blake Hubbard went above and beyond in locating the exact match for what we were looking for! Thanks Blake! More

Great Experience all Around After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've wal After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've walked away both times with a car I love. Blake my sales guy was absolutely wonderful. He was honest, he didn't show me cars I didn't want, and even the terrible lets talk numbers part was fairly painless. They didn't sit there with me for more than 20 minutes until we have come to an agreeable number. Even when a week later I got a flat tire and sent my father there because I couldn't leave work, Blake took care of my Dad through the entire process and assisted him in anything my car needed. This dealership has some terrible reviews, but for the second time in less than 2 years, I've genuinely had a 5 star experience. Blake has called to check on my car twice since my flat tire to ensure the patch is holding as it should and that I'm loving all the features of my car. I couldn't ask for a better sales experience, and we checked out every midsize SUV in town, this was by far the least pressured and most straightforward experience we had! More

Extraordinary service When I brought my car in, I was late, but Howard got it going with a technician quickly anyway. When the technician found four things it needed, Howa When I brought my car in, I was late, but Howard got it going with a technician quickly anyway. When the technician found four things it needed, Howard reviewed them all with me - ugh, I wasn't prepared for a lot of expense. So, Howard asked his Manager if a discount was available for me. Good news!, it was, and was applied to the total, making the work "do-able". Next, Howard told me it'd be at least 3 hours to do the work; I'm so busy that I just couldn't wait in the dealership, so Howard arranged a rental car for me. I just stepped right into it a few minutes later, and was back at work (hooray!). Returning the car right on time, I arrived and Howard had had the car completely washed and vacummed inside. I couldn't believe it! My car hadn't been clean like this in months!! I cannot recommend Howard Gebhard enough; truly there for "the client", Howard goes the extra mile and even more besides. I cannot ever remember a nicer "car story" than this one. Thank you, Howard! More

My new ride. It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . More

Friendly, courteous service Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so I can get it taken care of. More