Hendrick Toyota North Charleston
North Charleston, SC
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Starting a slow decline in customer service on service side The past 3 years I have bought and brought my vehicles here. Past 3 time for oils change have been brutal. Average wait is 2 hrs. Also never get my n The past 3 years I have bought and brought my vehicles here. Past 3 time for oils change have been brutal. Average wait is 2 hrs. Also never get my name right always calling me my husband. Ask multiethnic Time to Change this info. Today is my last straw. I know I was early but 2 hrs for a oil change and to even get someone to acknowledge that I am here was hard. 10 minute before some asked if I was being helped. Io will no longer do business here. I drive from John's island why? I can get the same level of care in west Ashley and save time. More
A pleasant experience I was on vacation visiting in North Charleston and had no intention of buying a car at that time, but was interested in looking. I was very impressed I was on vacation visiting in North Charleston and had no intention of buying a car at that time, but was interested in looking. I was very impressed with not only Hendricks Toyota as a dealership, but with Sami Awdeh. He was so professional and courteous, and made the whole experience pressure-free. I ended up purchasing my 6th Toyota, and would definitely recommend Hendricks to my family and friends in North Charleston. Thanks Sami for making my out-of-town purchase a smooth transition. More
Experience at Hendrick Toyota North Charleston I was most appreciative of the attention that Dave Watson gave me while purchasing a car. I felt no pressure to settle on a car I wasn't sure I wante I was most appreciative of the attention that Dave Watson gave me while purchasing a car. I felt no pressure to settle on a car I wasn't sure I wanted. And he was most patient in showing me all the bells and whistles in my car. Above all I felt my business was appreciated my everyone at the dealership. Cherie Armel More
Great Experience It was a very pleasant experience purchasing a car from this dealership. I felt very comfortable dealing with Sami Awdeh. There was no pressure and he It was a very pleasant experience purchasing a car from this dealership. I felt very comfortable dealing with Sami Awdeh. There was no pressure and he went out of his way to be helpful. I would definitely recommend him to my family and friends. More
Response was quick and greatly appreciated I have never written reviews before but I would like to think Robbie Cortis for the quick response, and all the help I received in getting my Corvette I have never written reviews before but I would like to think Robbie Cortis for the quick response, and all the help I received in getting my Corvette serviced. this is the 3rd car that I have bought from Hendricks, and have never had any problems with any of my other purchases, I appreciate the service department for doing such a great job in finding the problem with my car, it was not a major issue and that was a good thing. thanks again Robbie for your help, also to Howard and TJ for helping me. Sharon More
my experience was very good I think for how long I was there and how long it took to get everything done if I was very cooperative and I enjoyed my experience at Toyota and I wou I think for how long I was there and how long it took to get everything done if I was very cooperative and I enjoyed my experience at Toyota and I would recommend it to anyone else a matter of fact I'm sending some of my family members there to try to get a new automobile More
No regrets or Hassles Hendrick Toyota has an inviting and calm vibe in their showroom, with pleasant employees. And a tremendous amount of inventory to choose from. Shelly Hendrick Toyota has an inviting and calm vibe in their showroom, with pleasant employees. And a tremendous amount of inventory to choose from. Shelly greeted us in the lot and from that moment on we were treated like VIP ! Shelly was professional, helpful and answered questions Honestly. I can't say enough good things about her! Ask for her when you go for a test drive. This is our second vehicle bought from Hendrick Toyota and had a terrific experience, both times. Driving many miles to come back to this Dealership was worth it for us!! With Shellys no-nonsense approach, we traded our Camry (great trade in value) and bought a Rav4! Love the vehicle and we have no regrets !! The Barefoots More
My go to Toyota dealership... For over 25 years Best salespeople and best service in SC. My go to place to buy and service my vehicles. Always accommodating and persevere to get you the right vehi Best salespeople and best service in SC. My go to place to buy and service my vehicles. Always accommodating and persevere to get you the right vehicle. No haggling just bottom line pricing when buying a new car. Service is always professional and timely. Sometimes the techs leave car a bit untidy but overall do excellent job. More
Poor Customer Service When I drove up, it took about 10 minutes before anyone knowledge me waiting. Several service workers came in out of their office and did not say a wo When I drove up, it took about 10 minutes before anyone knowledge me waiting. Several service workers came in out of their office and did not say a word. They could have said someone will be right with you. Then I was told it would take about one hour and I was there for two hours. Then my serviceman going to tell at check they found one of lights out and they can still change it. Why you going to ell me at check out. The service department use to good but it to much different people there know. I had great customer service when David Sanders was working at this location. Now it it bad again More
Excellent sales Recently, our family purchased a 2015 Toyota Camry at Hendricks Toyota Scion of North Charleston. This was by far the best car shopping experience ev Recently, our family purchased a 2015 Toyota Camry at Hendricks Toyota Scion of North Charleston. This was by far the best car shopping experience ever. Jack Zehring was our salesman and made it easier because of his knowledge and pleasant attitude. I would recommend him for any car buying experience! More