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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,104 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,104 reviews

November 23, 2016

Only Dealership to Go To As I started my research to purchase a Toyota Tacoma, Josie was the first salesperson to call. She was professional, patient, and thorough. I apprecia More

by R.C. Packert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie (Josie Toyota) Guerrero, Curt Hood
Nov 30, 2016 -

Hendrick Toyota North Charleston responded

R.C. -- Thank you for your review! We here at Hendrick Toyota strive for excellence and by reading your review I can see that we did that! We look forward to working with you for any future servicing needs. Thank you again and enjoy your new Tacoma! ~Kimberly, Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

November 22, 2016

Service Department Mr. Bagwell always provides the "very best" in service and customer service. I can always count on him to meet my expectations. When I bring my Cam More

by 4Runner2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Nov 22, 2016 -

Hendrick Toyota North Charleston responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Andrew was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Kimberly, Customer Relations Manager Hendrick Toyota 843-797-8000

November 22, 2016

Great service!!! They were so great with letting me know what was on the lot and then when my car got there and explanations of all the features on the 4runner. Great More

by 4runner1413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi Muhs, Blake Hubbard
Nov 23, 2016 -

Hendrick Toyota North Charleston responded

On behalf us all of us at Hendrick Toyota North Charleston, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Blake & Jessi. We will be sharing your feedback amongst our team. Enjoy your new 4Runner and please come visit us again soon! Kimberly, Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

November 14, 2016

Excellent service Many thanks to Service Advisor Buckley Fulghum and Service Technician Joe Ingle. Buckley went above and beyond in providing excellent customer servic More

by Rhonda and Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buckley Fulghum and Joe Ingle
Nov 14, 2016 -

Hendrick Toyota North Charleston responded

Rhonda & Bruce -- We appreciate you and your review!!! Thank you so much for your positive feedback. We're proud to have team members like Buckley and Joe who demonstrate our commitment to the best customer service. Please feel free to reach out to us with questions or future needs as we are always here to help. Thank you again! Best, Kimberly Smith Customer Relations Manager Hendrick Toyota of North Charleston kimberly.smith@hendrickauto.com 843-797-8000

November 13, 2016

Easy to deal with and no pressure! Shelly was great at providing the information I needed to make a decision and the process was very easy and never felt pressure to buy. More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes, AG Goldsmith
Nov 14, 2016 -

Hendrick Toyota North Charleston responded

Brian, Thank you for your 5 star review! It is encouraging to hear that Shelly and the team here at Hendrick Toyota North Charleston treated you with fast and friendly service. We strive to exceed your expectations for many years to come. Thank you again and have a fantastic day! Sincerely; Kimberly Smith, Customer Relations Manager, Hendrick Toyota North Charleston.

November 10, 2016

Excellent Service Blake was very helpful as well as patient as he honored my request to wait until I returned from Michigan in the Fall without any contacts from the ag More

by gamma lolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Nov 11, 2016 -

Hendrick Toyota North Charleston responded

Gammo - Thank you for your review. We couldn’t be happier that Blake provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Hendrick Toyota team. We hope you are enjoying your new Toyota, please come back to visit anytime! Respectfully, Kimberly Customer Relations Manager

November 09, 2016

Amazing customer experience Blake and Earl took care of my every needs. I knew what I wanted and they made sure I got it. Only bad thing I saw was to much playing around in t More

by Dave13181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Newell, Blake Hubbard
Nov 09, 2016 -

Hendrick Toyota North Charleston responded

Dave, Thank you for your review. We’re glad that Blake and Earl was able to address your purchasing needs and to place you in the car you want and that met your specifications. We appreciate you choosing Hendrick Toyota North Charleston and we hope that you enjoy your new Toyota! Please come back and see us again soon! Sincerely, Kimberly Customer Relations Manager 843-797-8000

November 07, 2016

Love my 2017 Camry! I have always had Honda Accords but I decided to check out the Camry. When I pulled in to the dealership I always dread speaking to the Sales person b More

by ericadnel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Nov 11, 2016 -

Hendrick Toyota North Charleston responded

Thank you so much for sharing your experience with Hendrick Toyota North Charleston and Shelly. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Camry. Shelly and the team will be thrilled to hear your feedback! Please don't hesitate to contact us for any future service needs. Respectfully, Kimberly Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

November 05, 2016

Very pleased I bought a used civic here last night. Everyone was very friendly and professional. I feel like I got a very fair deal. I will recommend them to fr More

by Beaufort Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny, Micheal
Nov 05, 2016 -

Hendrick Toyota North Charleston responded

Thank you for your review. We strive for excellence and by reading your review I can see that we did that! We appreciate your business and your kind words, if there is anything at all we can do for you please give our Sales and Service Department a call. Best ~Kimberly, Customer Relations Manager, Hendrick Toyota North Charleston 843-797-8000

November 02, 2016

execelant. the service was exceptional and very caring. I would and will let my friends know about Hendrick Toyota. thank you for everything. and thank Ms Jessi More

by Motherann
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all that work on car., Jessi Muhs
Nov 11, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon, Thank you for your 5 star review. We appreciate the kind words you and the kind words you have said about Jessi. I will be sure to pass this message along to her. Please don't hesitate ton contact us for any future service needs. Kimberly Customer Relations Manager Hendrick Toyota North Charleston 843-797-8000

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