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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

August 13, 2015

Had the salesperson of the year Came for service left with up grade on the car I had Andre Middleton was great got me in the car I wanted. From oil change to perfection. More

by Sonya Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Middleton
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Sonya Jenkins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston

August 12, 2015

Great Corolla Shelly was great to work with. She prepared everything in advance of our actual purchase time so that we would not miss another appointment afterward More

by GsB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Gsb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

August 11, 2015

DISHONEST DEALERSHIP Mr. Joel Smith did offer to return the check, but my husband informed him that there had been a stop payment placed on it and to destroy the check, he More

by irate, donni29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
You need to update your employee list.
Aug 14, 2015 -

Hendrick Toyota North Charleston responded

Ms. Beason/Mr Turner Thank you for all the time that you gave me on the phone discussing your recent visits and transaction at our dealership. I appreciate the open conversation in discussing each facet of your visit. I will discuss each area of your recent transaction with our dealership's management team and can assure you that any future visits by our customers will be much improved. Please don't hesitate to call me personally at 412 7001 with any future questions that you may have concerning your visits and our recent telephone conversation. Joel Smith

Aug 25, 2015 -

irate, donni29 responded

Since the problem my husband and I had with Hendrick Toyota of North Charleston, Joel Smith(Rich Hendrick Management) has went above and beyond duty to make things right. We both appreciate his concern and were made aware that this not the way customers are to be treated and that he assured us that this would never happen again, as for the check in question, Joel offered to give it back, but my husband told him to destroy it, because a stop payment had been place on it. Hopefully, this review has brought some insight to the training of this dealerships finance employees. Donnie Beason Glenn Turner donni29@bellsouth.net

August 10, 2015

Tacoma purchase Shelly was very professional. She listened to what I wanted and showed me the perfect car the first time. I was very pleased with my overall experienc More

by Dan
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2015

Knowledgable and very helpful. I had a very good experience purchasing my new Toyota with the help of Dave Watson. He took the time to show me,the differences in the vehicles I was More

by Ggayars
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curly Tuck , Lori Willis, Dave Watson
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Ggayars, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

August 05, 2015

toyota RAV4 leased I would like to thank shelly for being professional and helpful with the leasing of my car. I went to stokes kia and was treated bad. More

by jcouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Jcouch, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2015

PRIUS NUMBER TWO FROM HENDRICK TOYOTA On July 31, 2015 I bought my second Prius from Hendrick Toyota. My customer service person was Sami Awdeh. He was very helpful answering my and my More

by JRH72650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami Awdeh
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Jrh72650, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2015

Awesome experience I recently got into a car accident, Rick Hendrick Toyota helped me a get 2013 camry that I absolutely love!! No hassle or trouble! Go to Rick Hendrick More

by RWS12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Rws12, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

July 30, 2015

Excellent Experience Call Andre Middleton at Hendrick's Toyota - he is super, will help pick out the right car and I don't believe Hendrick's deal will be beat. Best car b More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Morgan, Andre Middleton
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Happy Buyer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. If you have any further questions, please don't hesitate to reach out!

July 30, 2015

Easy comfortable experience Andre Middleton was great - very helpful and not pushy at all. He made the experience quick and painless and even took the time to return some CDs I More

by 4Runnerguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Middleton
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

4runnerguy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Please don't hesitate to reach out if there's anything additional we can do for you.

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