Hendrick Toyota North Charleston

Excellent service I live 100 miles away from this dealership and unexpectedly had to have my business van towed to them. They were very helpful in dealing with me from I live 100 miles away from this dealership and unexpectedly had to have my business van towed to them. They were very helpful in dealing with me from that distance. Nichole Crutcher was very courteous and went the extra mile to assist me, even though we never met face to face. More

Sold our 2015 Toyota Tacoma Signing paperwork to sell vehicle went smooth. Unfortunately, we have been trying to get payoff for almost 30 days and no one will answer my question Signing paperwork to sell vehicle went smooth. Unfortunately, we have been trying to get payoff for almost 30 days and no one will answer my questions on pay off!!Bank still hasn't received money! We keep getting the run around! More

Easy and painless! I've always said, I'd rather get a root canal than go to a car dealership...well, this experience took that pain away. Patrick was very customer serv I've always said, I'd rather get a root canal than go to a car dealership...well, this experience took that pain away. Patrick was very customer service oriented and listened carefully to what I was looking for. He defused my defensive demeanor almost immediately. He offered suggestions, making sure I was aware of any options that matched what my needs were but in no way made me feel pushed. When the details on the 4Runner I was looking for were finalized, Patrick kept me informed on the delivery status and was attentive to my schedule on pick up. He made me feel like a friend. I am so excited about this new 4 Runner! He went over the entire vehicle, making sure I was able to operate everything on my own. His knowledge and experience was greatly appreciated. I'm excited that this was so easy, I live close by and I'm happy service will be right around the corner. I'm looking forward to a long term friendship at Hendrick. More

Confiable y Transparente la experiencia mas maravillosa a la hora de comprar un vehiculo, ella hace todo mas facil y comodo para mi, me siento en confiaza con ella. la experiencia mas maravillosa a la hora de comprar un vehiculo, ella hace todo mas facil y comodo para mi, me siento en confiaza con ella. More

Discoloration on Rims I had some type of discoloration on the rims on my 2016 Toyota Camry and the Service Dept made a concerted effort to rectify this problem. All four ri I had some type of discoloration on the rims on my 2016 Toyota Camry and the Service Dept made a concerted effort to rectify this problem. All four rims were replaced...I am very grateful for the outstanding service rendered to me. Now my wife is a happy camper. More

Great price, direct and to the point Very pleased with our new 4runner. The first price I got from Will was the best I found in the whole state even trying to negotiate with other dealers Very pleased with our new 4runner. The first price I got from Will was the best I found in the whole state even trying to negotiate with other dealers they couldn't touch it. Very direct and to the point, no gimmicks. Very impressed. More

It was a fast, smooth, great experience Shelly made the buying experience painless and ensures it was a smooth process. She made sure everything was perfect before we drove off the lot. Wo Shelly made the buying experience painless and ensures it was a smooth process. She made sure everything was perfect before we drove off the lot. Wonderful costumer service! More

horrible experience!!! I scheduled for them to hold a vehicle for me to test drive today. It was a specific vehicle and i called to schedule 3 days in advance. They assured I scheduled for them to hold a vehicle for me to test drive today. It was a specific vehicle and i called to schedule 3 days in advance. They assured me that it would be there and ready for me but when i showed up they told me they sold it the night before after i had already been called to confirm the appointment. I drove 4 hours each way (total of 8 hours and 550 miles) to be told the car i had a appointment with and had been confirmed with twice was sold. They should have called me considering 2 people knew i was coming to look at the jeep that had been sold. All they told me when i walked in was we sold yours and we don't have any other like it, we will email you if we find anything The gentlemen I talked to was very nice but besides that it was the worst experience i have ever had!!!! I will never do any business with them! More

Review I will always ask for Shelly when shopping for a Scion or Toyota. She is wonderful to work with and not high pressure, which is very much appreciated I will always ask for Shelly when shopping for a Scion or Toyota. She is wonderful to work with and not high pressure, which is very much appreciated. I generally take my time when looking to buy a car every 3 years or so, and I appreciate Shelly's professional approach without pushing and hounding me. She respected my style and that is rare in this business. Way to go Shelly! More

Great experience! Patrick really went out of his way to help us get a great deal on our car! We really appreciate his professionalism and humor during the process. Patrick really went out of his way to help us get a great deal on our car! We really appreciate his professionalism and humor during the process. More