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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,106 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,106 reviews

December 06, 2016

Excellent service I live 100 miles away from this dealership and unexpectedly had to have my business van towed to them. They were very helpful in dealing with me from More

by timmyrowland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Crutcher
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Timmyrowland, we are glad we could help! Thank you, and have a fantastic day!

December 06, 2016

Sold our 2015 Toyota Tacoma Signing paperwork to sell vehicle went smooth. Unfortunately, we have been trying to get payoff for almost 30 days and no one will answer my question More

by jkbright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Graham, Michael Graham
Dec 18, 2016 -

Hendrick Toyota North Charleston responded

Good afternoon! I do apologize for any inconvenience you have encountered. I would like to discuss this with you further. Please contact me at your earliest convenience 843-818-2573 ~Kimberly, Customer Relations Manager Kimberly.smith@hendrickauto.com

December 06, 2016

Easy and painless! I've always said, I'd rather get a root canal than go to a car dealership...well, this experience took that pain away. Patrick was very customer serv More

by Lana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hemmerle
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Lana, we are glad we could help! Thank you, and have a fantastic day!

December 05, 2016

Confiable y Transparente la experiencia mas maravillosa a la hora de comprar un vehiculo, ella hace todo mas facil y comodo para mi, me siento en confiaza con ella. More

by Yenny Cortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Yenny Cortes, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2016

Discoloration on Rims I had some type of discoloration on the rims on my 2016 Toyota Camry and the Service Dept made a concerted effort to rectify this problem. All four ri More

by babbitt2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Yager - I would also rate my experience with him as "5 Stars"., Robbie Cortis, Howard Gebhard
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Babbitt2014, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

December 05, 2016

Great price, direct and to the point Very pleased with our new 4runner. The first price I got from Will was the best I found in the whole state even trying to negotiate with other dealers More

by 4runnerguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Hood, Will Smith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

4runnerguy, we are glad we could help! Thank you, and have a fantastic day!

December 04, 2016

It was a fast, smooth, great experience Shelly made the buying experience painless and ensures it was a smooth process. She made sure everything was perfect before we drove off the lot. Wo More

by Grimesdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Grimesdr, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

December 04, 2016

horrible experience!!! I scheduled for them to hold a vehicle for me to test drive today. It was a specific vehicle and i called to schedule 3 days in advance. They assured More

by Devin224
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Graham
Dec 05, 2016 -

Hendrick Toyota North Charleston responded

On behalf of the team here at Hendrick Toyota, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Kimberly, Customer Relations Manager 843-797-8000

December 03, 2016

Review I will always ask for Shelly when shopping for a Scion or Toyota. She is wonderful to work with and not high pressure, which is very much appreciated More

by Tanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Tanner, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 02, 2016

Great experience! Patrick really went out of his way to help us get a great deal on our car! We really appreciate his professionalism and humor during the process. More

by Erin Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hemmerle
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Erin Davis, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

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