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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,106 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,106 reviews

December 17, 2016

Fast, friendly, and awesome! This was my very first car buying experience, and Blake was fantasic! He was always quick to respond to my questions, super friendly, and really made More

by Lauren Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard, Mark Gunther
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Lauren Gilbert, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

December 16, 2016

Jessi Muhs Jessi Muhs, Service Advisor, gave me exemplary service handling an unusual, but persistent problem..she engaged her Manager & Toyota to take care of t More

by Robert K Willms Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Cortis, Jessi Muhs
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Robert K Willms Jr, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2016

Exactly what we wanted. Customer service was on point. Karriem Agner and Mark Gunther were very polite and knowledgeable. We will be doing business again soon for our second More

by Davis98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gunther, Karriem Agner
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Davis98, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

December 16, 2016

Great service , fantastic people I have a 2008 Prius with over 300,000 miles on her. Mr Paul Cowan has been my service rep for many years now,and is a big reason that my prius continu More

by navywrslr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Gebhard, Paul Cowan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Navywrslr, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

December 15, 2016

Paul Cowan Paul is a great person and I would always appreciated him for all he has done for me as I service my vehicle. Thank you for your help and I will be ba More

by Avalon_jenny1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Avalon_jenny1997, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2016

Wally's Opinion Shelly Grimes was most helpful and professional in her approach as salesperson during our search for a Toyota Camry, which we did purchase. I would ra More

by wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Wally, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 14, 2016

Best in the business!!! I have purchased my last 4 vehicles from Hendrick Toyota North Charleston for one simple reason and her name is Shelly! Shelly has treated my wife an More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Kevin, we are glad we could help! Thank you, and have a fantastic day!

December 14, 2016

At least we love our car!! In the beginning I would have said our car buying experience was amazing but now I had wish we went to another dealership. This has been by far the wo More

by Kristen Metz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Smith, Mark Gunther
Jan 04, 2017 -

Hendrick Toyota North Charleston responded

Thank you for the feedback on your experience with my staff at Hendrick Toyota. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. ~Kimberly, Customer Relations Manager 843-797-8000

December 14, 2016

Best service ever I have had my car serviced with Paul at Henrick Toyota for almost 2 years. Whenever I need something , Paul always has my back. He is honest, loyal an More

by Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Casey, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

December 13, 2016

friendly but typical tactics. Friendly but typical sales bull. Like starting with a way high offer, then getting the wife involved even going to get her after I she said it bothere More

by Greg Bissell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Cortis, Curt Hood, Patrick Hemmerle
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Greg Bissell, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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