Hendrick Toyota North Charleston

Perfect Timing and Professional Sales Associate I was in the market for a new (to me) truck after the floods here in Charleston totaled my vehicle. I met with Cody and he helped me identify and even I was in the market for a new (to me) truck after the floods here in Charleston totaled my vehicle. I met with Cody and he helped me identify and eventually purchase my Tundra. Cody always made me feel as if he was on my side and was working for me. It was very refreshing. The finance guy AG Goldsmith was also very helpful and down to earth. Overall it was a painless experience. More

Not so good. Everything was fine until it was time for them to give me my check for my trade in. Promised it would be next day when it took 8 days. After I purchas Everything was fine until it was time for them to give me my check for my trade in. Promised it would be next day when it took 8 days. After I purchased the vehicle AG Goldsmith called me constantly trying to get me to do his job. Even when I was on vacation with my family. I had to call another manager to get him to stop. Not a pleasant experience. More

Pleased Customer I want to say thank you to Julie Gordon and Curt Hood of Hendrick Toyota. Thanks for your professionalism, friendly personalities and helpfulness. It I want to say thank you to Julie Gordon and Curt Hood of Hendrick Toyota. Thanks for your professionalism, friendly personalities and helpfulness. It was a pleasure dealing with Julie Gordon in Sales and Curt Hood in Finance when purchasing my new vehicle. The entire buying experience was exceptional! Thanks again. More

Great experience I purchased a new car from Shelly on 10/30/2015 and the service and professionalism I received was above and beyond. She was very helpful in providing I purchased a new car from Shelly on 10/30/2015 and the service and professionalism I received was above and beyond. She was very helpful in providing the information I needed to make my final decision without being pushy. I would recommend her to anyone looking to purchase a vehicle. More

Excellent customer service from every area of the dealership ecently purchased a 2015 Camry SE. However, I consider my purchase to be special because I was trading my 2007 FJ Cruiser in because I an getting ol ecently purchased a 2015 Camry SE. However, I consider my purchase to be special because I was trading my 2007 FJ Cruiser in because I an getting older and my body does not want to cooperate with allowing me to enter and exit the FJ gracefully. So I went to Hendricks, ask for an appraisal on the FJ and some advice on what vehicle would be best for me. There was no pressure for me to make a deal that day, as a matter of fact, I waited almost a week and a half to go back. Well when I did return, the customer service picked right up where it left off. Rob Brown was the sales person assign to me by Earl Newell. the Sales Manager who originally talked with me. This was by far the best selling process I have ever experienced. Everything was top notched. I really didn't expect less because I have been getting my FJ serviced at Hendricks since I arrive in Goose Creek in 2011. Now I can attest to both the service and sales staff. Hendricks should have an award for best professionalism, sales process, and courtesy you received from their entire staff. I was definitely satisfied with the service I receved. More

BAIT-AND-SWITCH DON'T CARE FOR BAIT-AND-SWITCH!!! Just got off the phone with Roberto where he tried to sell me on a 2015 Camry LE that was listed as an XSE. Then he DON'T CARE FOR BAIT-AND-SWITCH!!! Just got off the phone with Roberto where he tried to sell me on a 2015 Camry LE that was listed as an XSE. Then he tried giving me the sales pitch. More

New Car Purchase Rod Brown was the best Sales person I have ever purchased a vehicle from. Everything was very smooth and the time it took was short compared to other Rod Brown was the best Sales person I have ever purchased a vehicle from. Everything was very smooth and the time it took was short compared to other dealerships. More

Awesome Service!! I dealt with Jeremy Samdahl and another gentleman named Travis (who is not on the selection list) in the service department. Both gentleman were extre I dealt with Jeremy Samdahl and another gentleman named Travis (who is not on the selection list) in the service department. Both gentleman were extremely knowledgable and patient with me, as I am a 70 year old stubborn hard of hearing little old lady. Both of them had positive can do attitudes and they didn't treat me any different bc of my age. I kept going in and out of the service department with many questions on my Toyota 4Runner and one of them was able to answer my questions without hesititation or making me feel stupid for asking. I sincerely appreciate Jeremy and Travis and will be a customer for life! Great Job guys and exceptional service with a smile! I would give 10 stars if I could! More

Awesome Job Dave and Robbie If you're looking to buy a Toyota or any used car for that matter here in Charleston SC I would recommend Hendrick Toyota Scion North Charleston, the If you're looking to buy a Toyota or any used car for that matter here in Charleston SC I would recommend Hendrick Toyota Scion North Charleston, the sales staff was exceptionally helpful (especially Dave Watson and Robbie Powell) in finding the exact vehicle I was looking for. More

Excellent experience Ms. Grimes was wonderful to work with. She was incredibly helpful and knowledgable. I would recommend her to anyone looking to purchase a car. She lis Ms. Grimes was wonderful to work with. She was incredibly helpful and knowledgable. I would recommend her to anyone looking to purchase a car. She listens to what you want and helps you get just that. Mr. Hood made the finance part as easy as possible as well. He explained everything fully and assisted me in decision making, which was very helpful. Overall, a fantastic experience. More