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Hendrick Toyota North Charleston

North Charleston, SC

4.8
1,924 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 1,924 reviews

July 31, 2023

Go see Jennie in the sales department. She’s great and very patient. Great experience. More

by Blue car
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr
Aug 07, 2023 -

Hendrick Toyota North Charleston responded

Blue Car, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 31, 2023

Waited 5 hours for an oil change and alignment. They missed something important during my vehicle inspection. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Ware
Aug 07, 2023 -

Hendrick Toyota North Charleston responded

Hi Md, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at jacqueline.meskauskas@hendrickauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 31, 2023

I went to check out the new Highlanders. Jennie in sales was very helpful. Go ask for Jennie. More

by Eatone123
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr
Aug 07, 2023 -

Hendrick Toyota North Charleston responded

Eatone123, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 30, 2023

I had the pleasure of going to this place to get my first vehicle and I was lucky to be assisted by Charlene who gave me excellent service and helped me a lot throughout the process. More

by kenia abreu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Kenia Abreu, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 29, 2023

Larry L at Hendricks has been very helpful in keeping my 4Runner maintained. Great customer service at an affordable price. More

by JYeomansSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lofland
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Hi Jyeomanssc, thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 28, 2023

Charlene, was absolutely a joy to work with! My elderly parents were in need of a vehicle and she treated them like her very own. She was so kind and respectful my mom wanted to bring her home More

by Jan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Jan, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 27, 2023

Peter was great! My daughter is very satisfied with her new car. He wasn't pushy in the slightest and was very knowledgeable. I know who I will be working with and wh More

by Tom
Recommend Dealer
Yes
Employees Worked With
Peter Thomas
Aug 02, 2023 -

Hendrick Toyota North Charleston responded

Tom, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 26, 2023

Charlene MICKEL is an excellent sales person. She was never pushy …. She allowed me space to look around and test drive vehicles. She is an asset to Hendricks Toyota Very nice young Lady More

by lindam2121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Jul 29, 2023 -

Hendrick Toyota North Charleston responded

Lindam2121, we are so happy to read such a great review about Hendrick Toyota North Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston

July 25, 2023

Michael Graham gave us excellent service in the purchase of our new Rav4.Michael delivered on all promises. More

by toocoolwayhot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
Jul 25, 2023 -

toocoolwayhot responded

My vehicle came in off the car carrier Accessories put on Paperwork done Off on our road trip in 3 hrs Michael did an excellent job!

July 24, 2023

Toyota’s pop up sale couldn’t have come at a better time. I contacted Andrew, my service advisor and he had an appointment for the day I requested. Dropped my vehicle off at 7:00 and had it back by lunch. Th More

by greeneyz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Jul 27, 2023 -

Hendrick Toyota North Charleston responded

Greeneyz71, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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