Hendrick Toyota North Charleston
North Charleston, SC
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Hendrick Toyota send me a coupon, actually a series of coupons - first oil change $17.95, second oil change 14.95, third $11.95. I went in for the first one in February, came to cash in the second one six coupons - first oil change $17.95, second oil change 14.95, third $11.95. I went in for the first one in February, came to cash in the second one six months later, only to be told the coupon expired after 90 days. "Who in the world gets three oil changes in less than 90 days?" I asked the service advisor. "Uber drivers" was his reply. I spoke to the service manager and he apologized but said there was nothing he could do about it, which I think meant he could do something but didn't feel like it. I won't go back. I don't appreciate underhanded misleading tactics like this bait and switch. More
Had the opportunity to be served by Mr. Donte who made the process of buying car smooth and easy. Got in, he took us in, dove right in, a couple minutes later, found a car that can better s Donte who made the process of buying car smooth and easy. Got in, he took us in, dove right in, a couple minutes later, found a car that can better serve our needs. We are leaving this place happy and excited with our new car, thanks to Mr. Donte Barr! More
RJ was excellent to work with and made the process of buying my new sienna smooth. Everything was so transparent and easy. I would definitely work with RJ again! buying my new sienna smooth. Everything was so transparent and easy. I would definitely work with RJ again! More
Great job from Hendrick Toyota North Charleston. And great thanks to Jose Morales for showing me what great customer service is. He was polite, professional, and went above and beyond. Need more em And great thanks to Jose Morales for showing me what great customer service is. He was polite, professional, and went above and beyond. Need more employees like him these days not just in the Automotive service industry. More
Rainy day for my service appointment and they still delivered. Jose Morales was very efficient and polite getting my vehicle completed in a fast turn around. delivered. Jose Morales was very efficient and polite getting my vehicle completed in a fast turn around. More
Joshua Hiatt helped my wife and I purchase a 2025 Toyota Tacoma. He was very friendly and personable. Although we came in for a different vehicle that was sold 2 days earlier, he made sure to get us somethi Tacoma. He was very friendly and personable. Although we came in for a different vehicle that was sold 2 days earlier, he made sure to get us something else we wanted and made sure to stay within our budget. The process was very easy and didn’t take as long as it has in other dealerships in the past. Would highly recommend going to see Josh! More
We recently purchased a vehicle from Joshua Hiatt. I originally made a visit to the dealership and after spending time on the lot and working my way into the showroom I failed to get any help from any I originally made a visit to the dealership and after spending time on the lot and working my way into the showroom I failed to get any help from any salespeople. I reached out online and Joshua contacted me immediately. He set an appointment with me and created me upon my arrival. He was extremely professional and polite during the entire interaction. More
We worked with Shulton Blanding, so we assist our daughter to get into a new ride. He very helpful and upfront with all the information he provided so our daughter could make an educated decision on daughter to get into a new ride. He very helpful and upfront with all the information he provided so our daughter could make an educated decision on the car she wanted. More






