Hendrick Toyota North Charleston

Undiagnosed problem/shoddy work The service department staff are top notch, professional and friendly but, it appears that the technicians leave much to be desired. There is a rough The service department staff are top notch, professional and friendly but, it appears that the technicians leave much to be desired. There is a rough running, hesitation/stuttering problem that technicians have experience but cannot diagnose/repair. Also the dipstick was lost during a recent visit and yesterday three of the four engine cover fasteners were left off. More

My 05 Solara WA visit. had a nice xperience 4 my initial oil change 4 this vehicle, hoping same 4 my remaining 4 oil changes & other if required WA work. TY HAC. had a nice xperience 4 my initial oil change 4 this vehicle, hoping same 4 my remaining 4 oil changes & other if required WA work. TY HAC. More

Shelly did a great job on my new 4Runner . She was kind, friendly and very knowledgeable. My process took a little while and she was very patient. . She was kind, friendly and very knowledgeable. My process took a little while and she was very patient. More

Looking for a new car Just purchased a 2016 Toyota Corolla and Sami Awdeh was my salesperson I must say he went above and beyond to help me our and found the perfect car fo Just purchased a 2016 Toyota Corolla and Sami Awdeh was my salesperson I must say he went above and beyond to help me our and found the perfect car for. I will definitely purchase my next car here also. Thanks for everything. More

They work to make you happy! The customer service was excellent! I was nervous in making such an expensive decision but they worked with me giving me more than my trade in was ev The customer service was excellent! I was nervous in making such an expensive decision but they worked with me giving me more than my trade in was even worth to make sure I got into a new, reliable vehicle before I left the lot. Best of all, they didn't make me ring a bell or take a picture! LOL More

Outstanding Customer Service Sami Awdeh is KING of the hill. Sami is an awesome guy who made my experience at Hendricks Toyota beyond my expectations. Sami was very professional Sami Awdeh is KING of the hill. Sami is an awesome guy who made my experience at Hendricks Toyota beyond my expectations. Sami was very professional and went far above and beyond to make my experience easy and enjoyable. If I had to do it all over again; by all means I would. I believe that if there are more people in this world like Sami. The world would be a better place. My family and I only drive Toyota's. We have always dealt with Florence Toyota, but after meeting Sami. We want to become apart of the Hendricks family. I have bragged about Sami to others and told them to go to Hendricks and see Sami for their next vehicle. From now on Sami will be my sales guy. Sami is a true gift to Hendricks. I drove three hours to Hendricks to purchase my new Toyota and by all means I will do it again and again. Sami you are awesome. I will see you in the future. More

Great Dealership and Sales & Service Staff Shelly Grimes has been my salesperson for 2 new cars I purchased (2013 & 2016). She has taken excellent care of my needs and questions and has been ex Shelly Grimes has been my salesperson for 2 new cars I purchased (2013 & 2016). She has taken excellent care of my needs and questions and has been extremely helpful. More

Great Service Andrew Bagwell has been my service advisor for over three years. He has always given me excellent service and advice. His experience is really an asse Andrew Bagwell has been my service advisor for over three years. He has always given me excellent service and advice. His experience is really an asset to me. You must be proud of this team member.He deserves a raise! More

Service and Sales Just went in for an oil change with excellent service from Carolyn on my 4runner. Then my husband walks outside and sees a 2016 Tacoma. We were gr Just went in for an oil change with excellent service from Carolyn on my 4runner. Then my husband walks outside and sees a 2016 Tacoma. We were greeted by Chris whom I should say is great in all he has done and from Juan (Jon) the,sales manager dealing with my negotiation skills. They both were very professional and personable. We drove one tacomma home and decided from the TRD sport wasn't us and went back and made the deal work on the limited tacomma 4x4. . Very impressive from the service department to sales to closing the deal. Ladies if your ever getting a oil change on your car don't bring your husband, you may be going home with two vechiles lol. Thankyou again Hendrick Toyota Team Charleston! !!! Great job and we'll done !!!! Wayde and Laura Thompson More

Enjoyable experience. Buying my new Toyota Rav 4 was a very enjoyable experience thanks to Shelly Grimes. She really listened to what I wanted and came up with just the rig Buying my new Toyota Rav 4 was a very enjoyable experience thanks to Shelly Grimes. She really listened to what I wanted and came up with just the right car for me. She was very pleasant and professional to work with. I would definitely recommend her to anyone looking to purchase a car, new or used. More