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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,110 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,110 reviews

January 19, 2017

Excellent had an excellent experience at the dealership. My salesman took time with me and figured out how I could work out leasing the new car. More

by Lynnar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Lynnar, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

January 19, 2017

Simple and helpful Was a very easy process. Wasn't there for but a hour and a half. Came in with no credit history and they were still able to make the sale. Good people More

by Mytrucksnameisjanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in finance , Karriem Agner
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Mytrucksnameisjanus, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

January 18, 2017

Service department is good, but sold a lemon 2.5 stars and that is only for the service department who I became very familiar with! I bought a car from this dealership at the end of May. The vehi More

by Nothappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice, Will Smith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Nothappy, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

January 18, 2017

The Best salesman ever Josie made my buying experience an easy and comfortable one for me. I first met Josie in 2016 when I came in for an oil change, she and I briefly dis More

by Icequeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie (Josie Toyota) Guerrero, AG Goldsmith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Icequeen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. Thank you, and have a fantastic day!

January 18, 2017

Experience at Hendricks Toyota Very knowledgeable and professional. Blake was a pleasure to work with-he was well acquainted with the features of the vehicle and provided valuable i More

by Miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Miles, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2017

AWESOME SAUCE!!!! If you are looking for a honest and trustworthy Sales Person then go and see Josie G. We have purchased a car, Truck, and SUV and have not second gues More

by Babytalk21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ in Finance, Josie (Josie Toyota) Guerrero, Mark Gunther
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Babytalk21, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

January 17, 2017

Blake is excellent Blake was low key, knowledgable and professional throughout the buying process. It took a while to find the color combo we wanted but Blake stuck with More

by Chris LoPriore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New guy in finance - from Tucson. Very nice and professional as well, Blake Hubbard
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Chris Lopriore, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2017

Don't trust them Got charged $399.00 for window tints that were removed by them for not being installed correctly and supposedly have the money reimbursed but not a si More

by Jose Intl
Customer Service
Recommend Dealer
No
Employees Worked With
Zack, Mike and John
Jan 31, 2017 -

Hendrick Toyota North Charleston responded

Jose -- On behalf of the Sales team here at Hendrick Toyota, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the refund is understandable and your experience is unacceptable. Please do not hesitate to contact me for any future questions or concerns. ~Kimberly, Customer Relations Manager 843-797-8000

January 16, 2017

Buying made simple and fun No pressure sales techniques. Wait to see finacing was longer than expected. Complementary water and coffee but snacks/fruit would be nice to offer c More

by kuhn6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Grimes
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Kuhn6060, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

January 16, 2017

Love the Prius. Slow service with financial records. Overall great. Everyone very friendly and helpful. Traded in a 2015 Prius for a 2017 Prius on December 30th. When I go to my account online, the b More

by Prius3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie (Josie Toyota) Guerrero
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Prius3, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

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