Hendrick Toyota North Charleston

Easy buying at this dealership Excellent customer service. No pressure to buy anything. Shelly worked within my price range and monthly payment without trying to offer me anything m Excellent customer service. No pressure to buy anything. Shelly worked within my price range and monthly payment without trying to offer me anything more than I could afford. New to the area and this has been the easiest part of our relocation process. More

3,000 mile check up I had a late appt at 5:30pm and was pleasantly surprised with a thorough and complete check-up completed in75 minutes! Oil change with tire rotation a I had a late appt at 5:30pm and was pleasantly surprised with a thorough and complete check-up completed in75 minutes! Oil change with tire rotation and fluid topoffs! perfect! More

Great Experience Tem Zafar, my sales rep, was outstanding in getting me qualified and in a beautiful Camry. My circumstances required special attention to detail and Tem Zafar, my sales rep, was outstanding in getting me qualified and in a beautiful Camry. My circumstances required special attention to detail and a well thought out strategy. I was treated like gold. Tem raises the bar for professionalism in car sales, which is sometimes so hard to find in dealerships. As this is my first purchase of a Toyota, I am proud to be a new member of the "Toyota family," and look forward to a longstanding relationship with Hendrick Toyota. Two thumbs up!! More

Mil gracias Shelly !! Con la ayuda de Shelly hicimos realidad uno de nuestros sueños , estamos disfrutando nuestra 4Runner!. Encontrar una persona tan profecional, que nos Con la ayuda de Shelly hicimos realidad uno de nuestros sueños , estamos disfrutando nuestra 4Runner!. Encontrar una persona tan profecional, que nos acompañara en cada momento, y nos ayudara a resolver nuestras dudas es grandioso !!. Shelly mil gracias por sus atenciones, La recomiendo a todos, Shelly es extraordinaria persona . More

Maravilloso Nos parecio muy exelente empezando de la atencion y todo el proceso de los tramites estamos muy agradecidos con la señora Shelly. Esta Compra fue Nos parecio muy exelente empezando de la atencion y todo el proceso de los tramites estamos muy agradecidos con la señora Shelly. Esta Compra fue nuestra primera experiencia porque nunca habiamos comprado uno Nuevo ahora estaremos planeando para comprar otro mas adelante un Toyota Tacoma. Gracias por todo. More

Excellent service and great patience When visiting I wasn't sure what I truly wanted Will helped me find that, though I needed a day to think it over Will and Earl were very patient and f When visiting I wasn't sure what I truly wanted Will helped me find that, though I needed a day to think it over Will and Earl were very patient and friendly. When returning the following day Will was not in but his replacement was nothing short of excellent, I felt happy when I left with my new car. I recommend this dealership to anyone looking for Toyotas, sales staff is very knowledgable and provides more to answer questions you haven't thought of, I felt as though they were committed to the customer and not so much the vehicle sale. Hennessy was great breaking down the warranties and availabilities and limitations in the finance department. Again, I recommend this to anyone who even is thinking about a Toyota. Thanks guys!!! More

Lack of Communication The service writer seemed as if he had other things that were more important than providing follow-up questions and logistical support for myself and The service writer seemed as if he had other things that were more important than providing follow-up questions and logistical support for myself and three kids. While I realize I'm not the only customer, I tried to explain that this was a return visit for a symptom that was supposed to be addressed. Kody did explain he had to call to see if it was covered under warranty, but then left me for about 1.5 hours. When I asked if the car had moved into the repair cycle, he was shocked to see that I was still here and flippantly started he hadn't received a call back from Toyota proper. This isn't the first time I have dealt with him, but it will be the last. More

Above & Beyond Brandon Bailey helped me with purchasing my new deep green 2016 Camry SE. I actually selected my new car from my keyboard. I'm on oxygen 7/24 so, Bran Brandon Bailey helped me with purchasing my new deep green 2016 Camry SE. I actually selected my new car from my keyboard. I'm on oxygen 7/24 so, Brandon was kind enough to email me photos for me to select from, Then he brought me my new deep green Camry SE and the paper work to me for signing. I truly love my new car. I've received excellent experience. I will definitely be returning as a customer. Brandon and Chris are definitely KEEPERS! More

Excellent experience We had a very painless experience didnt feel pressured they made our payments work for our budget. definitely be returning when we are ready for a new We had a very painless experience didnt feel pressured they made our payments work for our budget. definitely be returning when we are ready for a new vehicle More

Ally Stewart is the one to go to I had been wanting to upgrade to a new 2016 Toyota 4Runner TRD Pro for quite a while and knew they were difficult to find. But Ally Stewart made it ha I had been wanting to upgrade to a new 2016 Toyota 4Runner TRD Pro for quite a while and knew they were difficult to find. But Ally Stewart made it happen! And she also made the whole process enjoyable, simple and as stress free as possible. Ally was knowledgable, enthusiastic, and honest. And on the occasion when she didn't know the finite details for a specific aspect of the vehicle, she didn't stop searching until she found the answer. Sometimes that meant delving into manuals and sometimes that meant finding the dealership's expert for that subject and having them fully explain it to me in person. Never once did I experience a high-anxiety pushy scenario normally associated with car buying. Ally was patient and understanding, even after the multitude of in-depth questions. It was also very evident that she truly enjoys working at Hendrick and takes pride in her work, as well as the team's, which speaks volumes for the dealership's management. Furthermore, I serve as Active Duty for the Air Force and not only was Ally flexible with my unpredictable schedule but she went above and beyond to find all the military benefits available for me. This top notch performance dos not end with the sale of the vehicle. In addition to following up with me on my satisfaction, she is always sure to touch base when I stop by the dealership for regular maintenance. There is no doubt that I would recommend visiting Hendrick Toyota for those interested in investing in a vehicle, or even looking to get maintenance done on their current Toyota. If you do stop by there, ask for Ally Stewart! More