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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,113 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,113 reviews

February 01, 2017

A little bumpy but ended well Zack Raymond was a great salesman, I would not hesitate to buy another car from him again. He made himself available for when problems occurred and wa More

by Scam_Victim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sprovero
Feb 02, 2017 -

Hendrick Toyota North Charleston responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact myself or the GM here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. ~Kimberly, Customer Relations Manager 843-797-8000

January 31, 2017

Smooth purchase. Salesman was very knowledgeable about the product, which made our decision much easier. Will Smith was easy to work with and made our experience pleas More

by Billyand Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Billyand Melissa, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2017

BUYER BEWARE! I was offered a car in NC that I declined because it didn't have the specs I wanted.. I was then told they would order a car for me (filled out a a re More

by SKEPTICAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori Willis, Daniel Limlingan
Feb 02, 2017 -

Hendrick Toyota North Charleston responded

Dear Skeptical -- We do apologize about any miscommunication that may have occurred during your vehicle purchase request. Please reach out to our GM at 843-797-8000 so we can discuss the specifics of this situation and help come to a resolution. Sincere apologies Kimberly, Customer Relations Manager 843-818-2573

January 28, 2017

Great experience I hadn't a wonderful experience first with Daniel, and then Blake (Daniel was out of town). They didn't have the exact car I wanted on the lot so they More

by JaimeandChip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in finance, Blake Hubbard, Daniel Limlingan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Jaimeandchip, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

January 27, 2017

Great service, very friendly. This is the way service should be great from the first person you meet to your leaving the dealership. Thank you so much for More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Jul 06, 2024 -

Hendrick Toyota North Charleston responded

Thank you so much for the amazing review, Louise! We're thrilled to hear about your fantastic experience with Paul and the team at Hendrick Toyota North Charleston. It's wonderful to know that our friendly and dedicated service made such a positive impact. We can't wait to welcome you back for your next service appointment. Thanks for being a part of our Toyota family! Best, Chad Hoover, Service Manager 843-818-2571 chad.hoover@hendrickauto.com

January 27, 2017

Awesome It's always a pleasure with Paul Cowan. He always a good service provider. Thank you for the service. And as always he is a gentleman. More

by Lil hat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Lil Hat, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

January 27, 2017

Would de5 recommend Blake had helped with every step of my car buying experience. My credit is not great and when I told Him what I was comfortable with as monthly payme More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Brenda, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

January 27, 2017

Outstanding Sales Experience I was looking for a new car for my wife and had not yet picked the make and model out of a couple of choices we initially chose. During this process More

by currentg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Zehr
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Currentg, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

January 27, 2017

Excellent customer service! Paul Cowan, gave me over the top customer service. I appreciate coming to this dealership. Many thanks and I look forward to purchasing another Camry More

by Cornelia1
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Cornelia1, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

January 23, 2017

Super Service I had an appt. to have my 30000 mile service on Saturday. Andrew is my service adviser. Andrew is a top notch employee in customer service. He is al More

by sandra123
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Sandra123, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

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