Hendrick Toyota North Charleston

Toyota Corolla I was searching online for a new car and put in an inquiry on a Corolla. Will smith immediately called Me within 2 minutes! The manager Patrick was ve I was searching online for a new car and put in an inquiry on a Corolla. Will smith immediately called Me within 2 minutes! The manager Patrick was very accommodating as well. While they were working on the paperwork he kept us busy with small talk! I will say to work on the service side. I did have to wait 3 and a half hours for my car to be inspected. Please let customers know ahead of time so we can plan our day accourdingly as customers. Maybe offer a lender car for the time being :) Other than that it was lovely service Thank you so much More

First Car Buying Experience My car was recently totaled and I had to buy a car when I wasn't planning to, which was pretty stressful. Blake Hubbard (sales) was super helpful and My car was recently totaled and I had to buy a car when I wasn't planning to, which was pretty stressful. Blake Hubbard (sales) was super helpful and patient with all of my questions. He listened to what I wanted and was honest about the cars I looked at. Then when it came time to buy my car, Curt (finance) was also accommodating to make sure I understood each step of the process. I'm happy to have worked with such honest and patient people during my first car buying experience! More

Excelencia en atencion. Excelente atencion. Me ayudo mucho a aclarar muchas dudas para poder tomar la decision correcta. Muy profesional. Muy agradecido y satisfecho por esta Excelente atencion. Me ayudo mucho a aclarar muchas dudas para poder tomar la decision correcta. Muy profesional. Muy agradecido y satisfecho por esta grata experiencia. More

Fast service. I went to my an appointment for an oil change and was out in less than half an hour. Friendly staff too. The time before my appointment, I did a walk- I went to my an appointment for an oil change and was out in less than half an hour. Friendly staff too. The time before my appointment, I did a walk-in to fix my brakes. They were friendly, helpful, and informative about my problem and explained further when I asked about details and functions. More

The best Toyota dealership in Charleston, SC I had the 115K miles service performed on my 2006 Toyota Tundra XSP and Andrew Bagwell was the service writer. Andrew in my opinion is the best servic I had the 115K miles service performed on my 2006 Toyota Tundra XSP and Andrew Bagwell was the service writer. Andrew in my opinion is the best service writer at this dealership, and Jeff Ferraro is the best service lane manager at any Toyota dealership that I have frequented. Andrew provides personnel service to each customer as if it is his vehicle this is being serviced. Jeff definitely makes sure that each customer is satisfied with his/her vehicle after the service is completed. I would definitely recommend this dealership and Andrew and Jeff to any customer is that is searching for an exceptional vehicle service. More

exceptional service Truly exceptional service whenever I need my Toyota serviced. I always feel confident that everything needed will be taken care of. And my vehicle i Truly exceptional service whenever I need my Toyota serviced. I always feel confident that everything needed will be taken care of. And my vehicle is cleaned-great feeling. More

Great experience Will Smith gets a A plus for customer service! He was very sensitive to my needs and went out of his way to make things happen...Thank you. Will Smith gets a A plus for customer service! He was very sensitive to my needs and went out of his way to make things happen...Thank you. More

Great experience! I would highly recommend Rick Hendrick toyota to anyone looking for a vehicle. My experience was hassle free and I was completely satisfied with thewh I would highly recommend Rick Hendrick toyota to anyone looking for a vehicle. My experience was hassle free and I was completely satisfied with thewhole purchasing process. My product specialist, Tem Zafar, was exceptional with his service. He was extremely informative and helpful and assisted me in my purchase with no hassle at all. He even had some last minute repair done at no charge. I was very satisfied with me whole experience. More

LONG WAIT FOR MINOR SERVICE I scheduled a 7:30 am appointment to have one new tire mounted, balanced, and get all 4 tires rotated. When I arrived at 7:15 am, a line of 20+ cars w I scheduled a 7:30 am appointment to have one new tire mounted, balanced, and get all 4 tires rotated. When I arrived at 7:15 am, a line of 20+ cars was already backed up well into the driveway. My work wasn't completed until 9:30 am. It's obvious the service department is overbooking its capacity. I will not recommend nor return. More

Great car buying experience This is the second time we have worked with Blake to buy a vehicle and he's one that will keep us coming back time after time! He makes the process qu This is the second time we have worked with Blake to buy a vehicle and he's one that will keep us coming back time after time! He makes the process quick and listens to exactly what we want. Easiest car buying experiences we've ever had! More