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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,110 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,110 reviews

February 06, 2017

Thank you to the team at Hendrick Toyota!!!! Will, Patrick, and Mark, Thank you for for being patient, professional, understanding, and knowledgeable. You made our purchasing experience easy an More

by RachelnBarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Coleman, Will Smith, Mark Gunther
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Rachelnbarry, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

February 06, 2017

Great experience Josie was a great to work with and helped me find the right car to fit my needs. She was very accommodating and made the whole process quick and easy. More

by Jill Asmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Powell, Josie (Josie Toyota) Guerrero, AG Goldsmith, Jesse Reitmeier
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Jill Asmer, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

February 06, 2017

My Experience with Will Smith Will was very enthusiastic throughout my entire car buying experience even when I got a little discouraged. He was very knowledgeable on the benefits More

by G Doll 89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello G Doll 89, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2017

I will definitely be a repeat customer!!! The customer service that Will gave was above and beyond the call of duty. His professionalism and customer centric approach should be modeled by oth More

by backfromjapan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Backfromjapan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 06, 2017

fast friendly easy was looking at cars on S unday, got a corolla Josie guerrero made it happen. was great at her job. very informative and friendly. great experience More

by billy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie (Josie Toyota) Guerrero
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Billy123, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

February 04, 2017

Great deals! We walked into this dealership with a price in our heads and walked out with even a better deal.Great Customer Service from David, and what great deal More

by Carrie Rotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AG Goldsmith, David Almquist
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Carrie Rotto, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

February 04, 2017

Lied to me For 3 years they put in regular oil on my oil change. Suddenly without asking me ,they switched to synthetic oil.(3 times more expensive) They said th More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Buckley Fulghum
Feb 06, 2017 -

Hendrick Toyota North Charleston responded

Teresa -- On behalf of the service team here at Hendrick Toyota, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the change in oil is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Sincerely, Kimberly, Customer Relations Manager 843-818-2573

February 01, 2017

A little bumpy but ended well Zack Raymond was a great salesman, I would not hesitate to buy another car from him again. He made himself available for when problems occurred and wa More

by Scam_Victim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sprovero
Feb 02, 2017 -

Hendrick Toyota North Charleston responded

It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact myself or the GM here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. ~Kimberly, Customer Relations Manager 843-797-8000

January 31, 2017

Smooth purchase. Salesman was very knowledgeable about the product, which made our decision much easier. Will Smith was easy to work with and made our experience pleas More

by Billyand Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Billyand Melissa, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2017

BUYER BEWARE! I was offered a car in NC that I declined because it didn't have the specs I wanted.. I was then told they would order a car for me (filled out a a re More

by SKEPTICAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori Willis, Daniel Limlingan
Feb 02, 2017 -

Hendrick Toyota North Charleston responded

Dear Skeptical -- We do apologize about any miscommunication that may have occurred during your vehicle purchase request. Please reach out to our GM at 843-797-8000 so we can discuss the specifics of this situation and help come to a resolution. Sincere apologies Kimberly, Customer Relations Manager 843-818-2573

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