Hendrick Toyota North Charleston

Extraordinary service When I brought my car in, I was late, but Howard got it going with a technician quickly anyway. When the technician found four things it needed, Howa When I brought my car in, I was late, but Howard got it going with a technician quickly anyway. When the technician found four things it needed, Howard reviewed them all with me - ugh, I wasn't prepared for a lot of expense. So, Howard asked his Manager if a discount was available for me. Good news!, it was, and was applied to the total, making the work "do-able". Next, Howard told me it'd be at least 3 hours to do the work; I'm so busy that I just couldn't wait in the dealership, so Howard arranged a rental car for me. I just stepped right into it a few minutes later, and was back at work (hooray!). Returning the car right on time, I arrived and Howard had had the car completely washed and vacummed inside. I couldn't believe it! My car hadn't been clean like this in months!! I cannot recommend Howard Gebhard enough; truly there for "the client", Howard goes the extra mile and even more besides. I cannot ever remember a nicer "car story" than this one. Thank you, Howard! More

My new ride. It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . It only took a few hours to find the vehicle I wanted and to drive away with it.I had a great sales person by the name of Shelly Grimes . More

Friendly, courteous service Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so Andrew was very helpful, knowledgeable and took care of what I needed. Even though he was unable to fix my problem he explained to me what is wrong so I can get it taken care of. More

EXCEPTIONAL I brought my car in for an oil change before going out of town on business and found out it needed more work, especially before a road trip. Ms. Reet I brought my car in for an oil change before going out of town on business and found out it needed more work, especially before a road trip. Ms. Reetz worked creatively to ensure that my car was repaired and that I made my deadline. She definitely goes above and beyond expectations. Price is always a shock, but that's true for just about everything these days. However, Ms. Reetz worked out several options for me and let me choose what I wanted to do. I appreciate having a say in what is happening. More

THE SERVICE WAS GREAT. VERY PROFESSIONAL Ms. Carolyn Reetz has always shown respect and compassion when I brought my car many, many, many times for maintenance. Most of the time I didn't hav Ms. Carolyn Reetz has always shown respect and compassion when I brought my car many, many, many times for maintenance. Most of the time I didn't have an appointment. Her customer service skills is second to none. The following took place after I had maintenance performed on my car: "I took my car to the car wash on rivers, the car stop[ working and the CAR WASH CUSTOMER SERVICE REPRESENTATIVE had to jump start the car (the battery was approximately 3 months old or more. ONCE CAROLYN FINISHED TALKING TO CAR WASH REPRESENTATIVE. IT WAS DISCOVERED THAT THE BATTERY WAS DEFECTED. Carolyn accepted my car for maintenance, it was returned with a new battery." The most important thing is that she smiled and treated me as if I were a close relative EVEN THOUGH I WAS VERY DISGUSTED, CAROLYN KEPT HER COOL. GIVE HER A RAISE. Sincerely, CARKL More

Friendly, helpful, and fast I brought in my 2007 Yaris for a service issue and everyone at this location was helpful, friendly, and knowledgeable. Howard in the service departme I brought in my 2007 Yaris for a service issue and everyone at this location was helpful, friendly, and knowledgeable. Howard in the service department was wonderful and Chase was also great. More

Great value to I had maintenance done to a 06 Tundra. After calling several repair facilities, Hendrick's service department had as good or better price than any of I had maintenance done to a 06 Tundra. After calling several repair facilities, Hendrick's service department had as good or better price than any of them. They also had very good prices on tires. I chose them because of their professionalism and value in the past. And they worked with me to find the best value for my dollar. More

Greatest Car Buying Experience This experience should go down in HISTORY! It was the most stress-free purchase I have made in buying a car! I went in knowing what I wanted, was of This experience should go down in HISTORY! It was the most stress-free purchase I have made in buying a car! I went in knowing what I wanted, was offered a great deal, and now I am the proud owner of a HENDRICK TOYOTA!!! Tem Zafar is to be praised for his professional approach as he wanted me to be a satisfied customer and he went the EXTRA MILE!!! Tem, I will make an appointment when I am ready for my next TOYOTA!!! More

service visit I scheduled an appointment to have 2 tires replaced and frontend alignment done on my 2003 4runner. I arrived a little before my scheduled time. The I scheduled an appointment to have 2 tires replaced and frontend alignment done on my 2003 4runner. I arrived a little before my scheduled time. The service staff took my car and began working on it as scheduled even though there were a lot of cars already there. While waiting someone came around and offered me snacks and a bottle of water at no charge. The work was done in an hour and a half. All the service personnel were polite and helpful. Andrew Bagwell was the person I dealt with during this visit. He is always happy to help in any way. I would definitely recommend coming to this dealer for any maintenance needs you have for your vehicle. More

#1 dealership i will forever do business with Although i came in to service my 2015 corrolla i'm thankful of being introduced to a 2016 Rav4. Great sale offer and i'm truly enjoying a lot more spa Although i came in to service my 2015 corrolla i'm thankful of being introduced to a 2016 Rav4. Great sale offer and i'm truly enjoying a lot more space in my suv with my kids. I love it 😍😍😍😍😍 More