Hendrick Toyota North Charleston
North Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,924 reviews
Great Dealership! Excellent vehicles and excellent service department. Regarding service, Andrew makes sure everything is taken care of. Sami and Shelly are great sales Excellent vehicles and excellent service department. Regarding service, Andrew makes sure everything is taken care of. Sami and Shelly are great sales reps. Our family has purchased four vehicles from this dealership and will continue to bring our business here because of their fair, friendly and knowledgeable personnel. More
To know someone cares To be able to come and get tour car service and they dont try to make you get work that is not needed. They check your car from top to bottom without To be able to come and get tour car service and they dont try to make you get work that is not needed. They check your car from top to bottom without charging you. Others company charge you for everything. The customer service is beyond anything i expected. You also get a car wash and your car vacuum wothout even askingn again for free. The service i received i know that this is theonly place that I would take my car to More
Great experience buying first car I originally came in with my mom and talked to Rick Mathews back in early July because I knew I was planning on buying a car when I moved down here. R I originally came in with my mom and talked to Rick Mathews back in early July because I knew I was planning on buying a car when I moved down here. Rick was awesome and low pressure about showing us what our options would be when we came back and let us drive do a test drive. We left feeling like we had a good idea of our options and knew we'd want to come back when we were ready to buy. We came back and asked to talk to Rick when we were ready to buy. Based on the last test drive, we had a good idea of what we wanted to get. We went on another test drive and we were sure this was the car we were going to buy. The financial aspect went as smooth as possible and we were very happy with the deal we got. At the end of the process, Rick took us back out to the car and went through every aspect of the car with us and even helped pair my phones Bluetooth with the car. We are extremely satisfied with all aspects of our car buying experience. More
Prius Purchase Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales Shelly Grimes did her very best to get me a good deal when I turned in my leased Highlander and took out a lease on a Prius V. I only wish the sales manager had been a little more receptive. Had I done this deal at Stokes Brown in Beaufort (where my son works) I'm sure a would have done a little better and gotten Toyota loyalty consideration. More
Great experience I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes I recently purchased a 2017 Toyota Camry at this dealership. It was a very pleasant experience from beginning to end. Our salesperson, Shelly Grimes, was friendly, helpful, and knowledgeable. I recommend that you make an appointment with her if you are in the market to buy a car. Even the financing part of the transaction went smoothly and was as painless as possible. I was given all the information needed to make a decision about this purchase, and I left feeling that I had made the best decision for me. I look forward to returning to Hendrick Toyota for service needs in the future. More
Service Complete and No Hassles I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. I called to make an appointment and was pleasantly surprised to find out I could have my 15,000 mile tune up and tire rotation completed at 8:30 p.m. All I had to do was schedule an appointment. I had a prior engagement at 7 p.m. left there are drove in and was served immediately. In a matter of what seemed like only a few minutes, I was being told job complete. I will never come in during regular hours. This after hours process is a blessing. Thanks for The Service. More
Awesome experience , no hassle no smoke and mirrors I was completely honest with Tem and he was with me. Most pleasant experience I've ever had at a dealership. Wish m , no hassle no smoke and mirrors I was completely honest with Tem and he was with me. Most pleasant experience I've ever had at a dealership. Wish more car salesmen were like Tem. More
Great It was great having a wonderful salesperson! Mr. Will Smith made the car buying experience a wonderful one for my husband and I. Thanks so much Will a It was great having a wonderful salesperson! Mr. Will Smith made the car buying experience a wonderful one for my husband and I. Thanks so much Will and Hendrick Toyota!!!!!! More
Best Sales Service! I worked with 6 different Toyota dealerships before purchasing our new Tacoma. Blake Hubbard went above and beyond in locating the exact match for wha I worked with 6 different Toyota dealerships before purchasing our new Tacoma. Blake Hubbard went above and beyond in locating the exact match for what we were looking for! Thanks Blake! More
Great Experience all Around After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've wal After buying my second car here in two years, I couldn't be more pleased. Not only have they not taken advantage of a young female car buyer, I've walked away both times with a car I love. Blake my sales guy was absolutely wonderful. He was honest, he didn't show me cars I didn't want, and even the terrible lets talk numbers part was fairly painless. They didn't sit there with me for more than 20 minutes until we have come to an agreeable number. Even when a week later I got a flat tire and sent my father there because I couldn't leave work, Blake took care of my Dad through the entire process and assisted him in anything my car needed. This dealership has some terrible reviews, but for the second time in less than 2 years, I've genuinely had a 5 star experience. Blake has called to check on my car twice since my flat tire to ensure the patch is holding as it should and that I'm loving all the features of my car. I couldn't ask for a better sales experience, and we checked out every midsize SUV in town, this was by far the least pressured and most straightforward experience we had! More