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Hendrick Toyota North Charleston

North Charleston, SC

5.0
2,685 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,685 reviews

September 07, 2025

Sam Mast was great and made the whole process easy and kept us within budget. More

by h.heath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mast
Sep 09, 2025 -

Hendrick Toyota North Charleston responded

Hello H.heath, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 06, 2025

Michel Rosa was great. Honest and straightforward. helped with deciding our path forward. Thank you! More

by deadlytwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Coleman, Mike Rosa
Sep 09, 2025 -

Hendrick Toyota North Charleston responded

Deadlytwin, thank you for your kind words and this wonderful review! We're happy you found our staff to be so supportive during your experience here at Hendrick Toyota North Charleston.

September 06, 2025

If you need to buy a car, I 100% recommend Nick pushic personable professional and a great experience at Hendrick Toyota in North Charleston there is a huge selection there and they will find the car for More

by Nicholas Pushic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pushic
Sep 09, 2025 -

Hendrick Toyota North Charleston responded

Hi Nicholas Pushic, thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 05, 2025

Hendrick used to be the preeminent Toyota dealership of choice. I have brought my Toyotas for service for 20 years and purchased two cars. This last visit was below average. The initial contact from Jame More

by Klarabelle1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris in Finance, Charlene Mickel
Sep 09, 2025 -

Hendrick Toyota North Charleston responded

Thank you for taking the time to share your recent experience with us. We deeply appreciate your loyalty over the past 20 years — customers like you are the foundation of what we strive to build at Hendrick Toyota. I'm truly sorry to hear that your visit began on a less-than-satisfactory note. We take your concerns about the initial interaction with James seriously, and I want to assure you that your feedback is being addressed internally. Our goal is to provide knowledgeable, attentive service at every point in the customer journey, and it's clear we fell short of that standard at the start. That said, I'm very pleased to hear that Charlene and Chris were able to turn things around and deliver the level of service you rightly expect. They are valued members of our team, and your kind words will certainly be shared with them. Your feedback is not taken lightly. We're committed to learning from experiences like yours to ensure we continue to improve and meet the high standards you've come to expect from us over the years. Thank you again for your honest review, and we hope to have the opportunity to serve you better in the future. Warm regards, Josey Sprovero VIP Coordinator josey.sprovero@hendrickauto.com Hendrick Toyota North Charleston

September 04, 2025

Nick Pushic was a great help. Gave me his contact information right when I made an appointment and made himself available for any questions or concerns. The whole buying process w More

by L.M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pushic
Sep 08, 2025 -

Hendrick Toyota North Charleston responded

Hi L.m., thank you for taking the time to leave a review for us at Hendrick Toyota North Charleston. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota North Charleston!

September 04, 2025

Sam Mast was great to work with. Sam is very professional and patient. Sam is a pleasure to work with. More

by Dfloyd8778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mast
Sep 08, 2025 -

Hendrick Toyota North Charleston responded

Hello Dfloyd8778, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 04, 2025

Excelente mi visita en Hendrick toyota. Mi ayuda llegó con Jose Morales para mi carro. El explico todo bien y facil de entender. More

by omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Morales
Sep 08, 2025 -

Hendrick Toyota North Charleston responded

Omar, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

After a unsatisfactory and horrible experience at a different dealership I switched to Hendrick toyota north Charleston. It's clean, has great food, and the cherry on top was the enthusiasm and and pol More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Morales
Sep 08, 2025 -

Hendrick Toyota North Charleston responded

Tom, we are glad we could help! We couldn’t be happier to read your 5-star review about our team here at Hendrick Toyota! Your kind words about our product quality and customer service mean the world to us.

September 03, 2025

RJ was the best I recommend him for ur car needs he's very nice and explained everything well More

by stephenpeters740
Recommend Dealer
Yes
Employees Worked With
Rj
Sep 04, 2025 -

Hendrick Toyota North Charleston responded

Converse.kaylab, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota North Charleston. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 03, 2025

Zach gave easy explanation and good experience will come back when ready to buy again More

by Pshaw843
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 08, 2025 -

Hendrick Toyota North Charleston responded

Hello Pshaw843, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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