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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,114 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,114 reviews

March 14, 2017

Good work always. Service Advisor knowledgeable. Christie did a good job with advising. She suggested alignment and guess what? The car feels like a new car while driving- feels tight and firm - for More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice
Mar 14, 2017 -

Hendrick Toyota North Charleston responded

Nancy, Thank you for your review and for choosing Hendrick Toyota. I’m happy that you enjoyed your last visit with Chrissie and we looking forward to having you again as a guest in our service department. We aim to provide all of our customers with the highest level of service and I could not be more pleased to hear that your car was returned feeling better that it was when it came in. Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

March 14, 2017

Great service department Always make an appointment if you can, but they get you in and out pretty well for a large dealership. Service advisors communicate very well and don More

by charlie94
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Mar 14, 2017 -

Hendrick Toyota North Charleston responded

Thank you so much for such a great review! We work really hard to offer the best service in the best possible environment, so I am happy to hear that was reflected in your last visit. I made sure that Carolyn got the recognition she deserved. She was really happy to see your review. Hope to see you again soon, Jason Scott General Manager Hendrick Toyota North Charleston

March 14, 2017

Service department The service department is always courteous, professional and understands every detail in my car. I worked most of the Time with Jeff Luther he is the More

by Quality
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell, Jeff Luther, Kody Teneyck, DJ Bryant, Buckley Fulghum
March 13, 2017

Easy experience My "maintenence required" light came on, so I made an appointment via the website. Easy! Brought my new 2017 Tacoma in for the maintenance (tire rota More

by R.C. Packert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mitchum
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello R.c. Packert, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

March 13, 2017

Above and Beyond Blake and his team were excellent to work with. From the time I ordered the vehicle until the day it was delivered, I felt I was kept in the loop at More

by Beachguard233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard, Adam Tounkara
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Beachguard233, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

March 13, 2017

EZ PZ I got there early in the morning and I knew what I wanted. After a couple of hours I left the dealership in my new car. I had a great time there and I More

by Dare808
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karriem Agner, Robbie Beebe
Mar 13, 2017 -

Hendrick Toyota North Charleston responded

Hi Ez Pz, We really appreciate your taking the time to review your experience here at Hendrick Toyota and are thrilled to hear your kind words! We are excited to share your feedback. However, in your review it did not rate the quality of "customer service" you experienced with Karriem. Would you please take a moment to edit your review so that Karriem and Robbie can get the credit they deserve? To edit your review, all you'll need to do is log in to your DealerRater account and access the "My Tools" section, where you can edit your review and update the employees worked with. You can log in to your DealerRater account here: https://www.dealerrater.com/login/ We appreciate your time and we look forward to working with you in the future! Jason Scott General Manager Hendrick Toyota North Charleston

March 12, 2017

Fantastic service Excellent customer service, fast and very efficient. Would recommend it at any day. Great environment short waiting time. Kids friendly Hendricks Toy More

by Moneymaker13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Moneymaker13, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

March 12, 2017

Excellent Customer Service !!! Carolyn Reetz and the Rick Hendrick team are wonderful. I appreciate Carolyn's attention to detail. She takes her time with her customers. She is More

by KG Johns Island
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Kg Johns Island, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

March 12, 2017

Great Experience We've always felt the Hendrick Toyota brand was one you could trust. Our experience at Hendrick Toyota N. Charleston was great! Mr. Agner, our salesma More

by 3Dingles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karriem Agner
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello 3dingles, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

March 10, 2017

Great experance The service department is the best in the area. The service employees are friendly and knowledgeable. Carolyn Reetz is a great service rep. Easy to wo More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Aug 18, 2022 -

Hendrick Toyota North Charleston responded

Hello Mike, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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