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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,166 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,166 reviews

December 07, 2017

Dashboard replacement Service staff were attentive and professional. Appreciated taxi service to and from my home. Rick Hendrick will be my choice for all dealer needs!Than More

by Pat23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Mitchum
Dec 11, 2017 -

Hendrick Toyota North Charleston responded

Pat, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota North Charleston with only the best there is to offer. It’s so nice to hear that Chase helped to make your experience such a positive one. Enjoy your new Toyota! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 07, 2017

Service I would recommend for service never purchased vehicle from here. I enjoy working with Paul. Paul has come in even on his day off to help me with my ap More

by Shelia Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cowan
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

Shelia, Thank you so much for sharing your experience with Hendrick Toyota North Charleston and Paul. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Paul and the team will be thrilled to hear your feedback! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 07, 2017

Helpful and not too pushy First couple of dealerships I went to pushed hard to get me to sign that day. Here they where fine with just giving me the information I wanted and le More

by Brnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Muddiman
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Hendrick Toyota North Charleston.We wish you safe travels in your new Toyota and look forward to seeing you again soon! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 06, 2017

Full service professionally fulfilled. From the first time I called until the process of my service was complete I felt like I was the only one being taken care of. Carolyn is certainly an More

by John Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay the shuttle driver, Carolyn Reetz
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

John, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Hendrick Toyota North Charleston with only the best there is to offer. It’s so nice to hear that Carolyn and Jay helped to make your experience such a positive one. Enjoy your Toyota! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 06, 2017

Fast and friendly service I enjoy how fast the service is and Chrissie is always a pleasure to work with.she is courteous and very professional at all times. More

by Bandmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissie Rice
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

Thank you so much for sharing your experience with Hendrick Toyota North Charleston and Chrissie. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your Toyota. Chrissie and the team will be thrilled to hear your feedback! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 05, 2017

Never been treated so good Nicole was top notch from the time I called until the time I pulled out the parking lot. She said to me find me when you get here I did and all was ha More

by Perkins1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Crutcher
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

Jessica, Hearing that you had an “exceptional” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Hendrick Toyota North Charleston, we wish you many happy miles in your Toyota. We look forward to serving you for many years to come! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 04, 2017

Great experience, very professional, and highly recommend!!! Customer service by Ms. Carolyn Reetz - Service Advisor was superb!! She was very friendly and helpful. Went over maintenance services to be performed More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

Roy, We couldn’t be happier that Carolyn provided you with a great service experience. She is a true asset and we are lucky to have her on the Hendrick Toyota North Charleston team. We hope you are enjoying your Toyota, please come back to visit anytime! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

December 02, 2017

Great service Carolyn Reetz was very helpful and made sure all my questions were answered. The overall experience was very good and the customer service was excelle More

by Shaun0623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Reetz
Dec 08, 2017 -

Hendrick Toyota North Charleston responded

Shaun, Hearing that you had “excellent” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Hendrick Toyota North Charleston, we wish you many happy miles in your Toyota. We look forward to serving you for many years to come! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

November 29, 2017

great Will Smith did a great job in finding the car I wanted. The whole process was very efficient including the paperwork. A very pleasant experience. More

by discerningbuyer44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Nov 30, 2017 -

Hendrick Toyota North Charleston responded

On behalf us all of us at Hendrick Toyota North Charleston, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Will Smith. We will be sharing your feedback amongst our team. Enjoy your new Toyota and please come visit us again soon! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

November 27, 2017

Amazing very helpful, trust worthy, and honset! Had an amazing experience! Made me feel comfortable while making my first car purchase! She we above and beyon More

by Shanelljune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AG Goldsmith, Haneen Sakkijha
Nov 30, 2017 -

Hendrick Toyota North Charleston responded

Shanelljune, Hearing that you had an “amazing" experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Hendrick Toyota North Charleston, we wish you many happy miles in your new Toyota. We look forward to serving you for many years to come! Respectfully, Jason Scott General Manager Hendrick Toyota North Charleston

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