Hendrick Toyota North Charleston

Great service and great cars! We were so impressed with the Toyota cars, especially the one we purchased and also our sales guy Will. He was so knowledgeable of all the cars and ta We were so impressed with the Toyota cars, especially the one we purchased and also our sales guy Will. He was so knowledgeable of all the cars and talked to us like a friend rather than a salesman. He made us feel so comfortable! Also Sara was great and quick at responding to me before we even made it to the dealership and that was very much appreciated! Bryan was our finance guy and he was wonderful, he explained the warranties to us and helped us decide which was best for our family. The entire experience was actually very nice and I'd definitely recommend everyone to go to Rick Hendrick Toyota! More

Great service My service rep, Chrissie Rice, was very friendly and professional in handling my repair and service. The cost of the repair was communicated effectiv My service rep, Chrissie Rice, was very friendly and professional in handling my repair and service. The cost of the repair was communicated effectively and was completed in a timely fashion. My car was returned to me cleaned, serviced, and repaired. More

Very good Dealership was very helpful. 2nd Rav 4 I bought in 4 years there. Good pricing and discounts at the dealership. Helped me get to my comfortable monthl Dealership was very helpful. 2nd Rav 4 I bought in 4 years there. Good pricing and discounts at the dealership. Helped me get to my comfortable monthly payment More

Eric m. Was so helpful Our salesman Eric knew so much about the product line it was easy to decide between cars. he knew exactly what would work for our family and what woul Our salesman Eric knew so much about the product line it was easy to decide between cars. he knew exactly what would work for our family and what would be best for our teenage son and to keep his parents happy. More

Excellence I bought a new vehicle in December. Absolutely loved it, but needed to lower my payments in light of marital issues. Toyota had no problems with helpi I bought a new vehicle in December. Absolutely loved it, but needed to lower my payments in light of marital issues. Toyota had no problems with helping me out the best they could. I met with Jason McGarry for both sales and he was extremely helpful. Adam T and Blake H in finance was most helpful in explaining things to me and working with me. I would definitely recommend this dealership. More

Good experience Will was very helpful, I'm not a fan of dealerships but he made it alot easier for us. Happy with my new truck. Boom Will was very helpful, I'm not a fan of dealerships but he made it alot easier for us. Happy with my new truck. Boom More

Great experience Andrew was courteous and professional, truck was ready earlier than he promised . I will continue to come to this store and if Andrew is available he Andrew was courteous and professional, truck was ready earlier than he promised . I will continue to come to this store and if Andrew is available he is going to be my first choice More

Great customer service Outstanding sales rep. Very pleasant personality, and he made the process very smooth. He made sure all of our needs were met and that we were satisfi Outstanding sales rep. Very pleasant personality, and he made the process very smooth. He made sure all of our needs were met and that we were satisfied with our purchase. Thanks for the wonderful experience! More

professionalism and personal care I have been taking my truck to Rick Hendricks Toyota for over a year. It appears that I had purchased a lemon of a used Toyota Truck that seems to be I have been taking my truck to Rick Hendricks Toyota for over a year. It appears that I had purchased a lemon of a used Toyota Truck that seems to be in the shop as often as it is on the road. It is a 2009 Tundra. I first took my truck to Sears at Northwood, but realized quickly that I needed a more professional staff. My first introduction to your service department was with Ms. Jessica Muhr. After my first visit, I realized that this was where I needed to continue to have my truck serviced. Each time I have had work done to my truck, I request Ms. Jessica Muhr. She is perfectly professional, and as well her pleasant demeanor and knowledge are amazing. Please don't ever let her go. More

George did a great job. I took my Rav4 hybrid in for service and tire rotation, and, for the second time, asked them to check the hybrid batteries. The EV mode was not worki I took my Rav4 hybrid in for service and tire rotation, and, for the second time, asked them to check the hybrid batteries. The EV mode was not working- it had been like this since roughly September I had taken my car to Hendrick for my last service (in October) they checked it and said it was fine. Since that time, it hasn't worked at all! At this last call, I was also advised that my vehicle was out of warranty (just over the 1 year mark) and was charged for the oil change & tire rotation. After this service call, the hybrid did not come on at all, AND I got a card in the mail from Toyota indicating that I still had a free oil change and a few tire rotations left on my account at Toyota, to please come back! George took the time to find out that I had not used all of the factory credits on my oil changes, AND he had the mechanic check the hybrid batteries. Come to find out, the hybrid does not work when the temperature is below 68 degrees!!! Who knew! Instead of just telling me that it was fine, he took the time to explain WHY it wasn't working and show me where the info was referenced in my manual. If the guy last time had done that, I wouldn't have wasted my time or theirs worrying about it and thinking that Hendrick just didn't care about my vehicle or my business. Thanks George! I hope you are my service guy next time I'm there! Warm regards, Beth More