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Hendrick Toyota North Charleston

North Charleston, SC

4.9
2,006 Reviews

7151 Rivers Avenue

North Charleston, SC

29406

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Showing 2,006 reviews

September 04, 2024

Charlene Mickel was waiting patiently outside, very professional as we walked up. Soft spoken and knowledgeable about the car choice we wanted. Easy to buy a car from. More

by Willie_booker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Sep 07, 2024 -

Hendrick Toyota North Charleston responded

Willie_booker, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota North Charleston!

August 31, 2024

Collin Long gave superior service! He made my experience seamless! Collin has excellent customer service skills. More

by Merri Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Long
Sep 06, 2024 -

Hendrick Toyota North Charleston responded

Hello Merri Beth, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 02, 2024

Brought my 23 Corolla Hybrid in for service. Jose was my service advisor and did a fantastic job. Explained everything with additional information for future services. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose morales
Aug 03, 2024 -

Hendrick Toyota North Charleston responded

Thank you for bringing in your 2023 Corolla Hybrid for service and for sharing your positive experience! We’re delighted to hear that Jose provided you with exceptional service and thoroughly explained everything, including additional information for future services. Your satisfaction is our top priority, and it’s wonderful to know that Jose's efforts made a significant impact on your visit. We’ll be sure to pass along your kind words to him. We look forward to serving you and your Corolla Hybrid again in the future!

July 24, 2024

Kayli was extremely helpful and got me out quickly and also ran my car through the wash for me. More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Kayli Jackson
Jul 26, 2024 -

Hendrick Toyota North Charleston responded

Hello Brenda, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope you have a great day!

July 24, 2024

Dante was great at taking the time to find the 4Runner that was just what we wanted. Many thanks and well done. More

by ggreenway05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante, Tyler Hewitt
Jul 26, 2024 -

Hendrick Toyota North Charleston responded

Ggreenway05, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota North Charleston! We're looking forward to your next visit with us!

July 24, 2024

Jacob Rushlow was a professional in every part of my experience of having my Lexus serviced today. More

by bmaddent13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Jul 26, 2024 -

Hendrick Toyota North Charleston responded

Bmaddent13, we are so pleased you enjoyed your visit to Hendrick Toyota North Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

July 02, 2024

Was very patient and, great customer service would ask for Christian Sims again. Thanks Hendrick Toyota More

by Raynita102000kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sims
Jul 03, 2024 -

Hendrick Toyota North Charleston responded

Hello Raynita102000kathy, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

July 01, 2024

Charlene is amazing and very patient to deal with my old grumpy self...you need more people like her ..she goes the extra mile and says please let her know in the future to let her know if I need any assist More

by Mark rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Jul 02, 2024 -

Hendrick Toyota North Charleston responded

Thanks for the fantastic review, Mark! We’re thrilled to hear that Charlene provided such exceptional service. It's great to know she made your experience smooth and pleasant. We take pride in having team members who go the extra mile for our customers. If you need any assistance in the future, please don't hesitate to reach out. Enjoy your new Toyota! – Mike Seng, General Sales Manager 843-818-2507, michael.seng@hendrickauto.com

June 25, 2024

I was in the market for a new Camry and went to Hendrick Toyota! It was a smooth and easy process if you’re ever in the market go see Charlene Mickel for the best customer service! She even called after the More

by David.marthone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlene Mickel
Jun 26, 2024 -

Hendrick Toyota North Charleston responded

David.marthone, we are so happy to read such a great review about Hendrick Toyota North Charleston! Thank you, and have a fantastic day!

June 24, 2024

My experience with this dealership has always been a positive one , I recommend Andrew and Hendrick Toyota service to anyone needing Toyota service in the Charleston area !! More

by Bagwellandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bagwell
Jun 26, 2024 -

Hendrick Toyota North Charleston responded

Bagwellandy, we are so happy to read such a great review about Hendrick Toyota North Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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