Hendrick Toyota Concord
Concord, NC
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My visit Highly recommend Hendrick Toyota of Concord. Staff is great and welcoming. From beginning to end Abby Camacho provided excellent service. She was ve Highly recommend Hendrick Toyota of Concord. Staff is great and welcoming. From beginning to end Abby Camacho provided excellent service. She was very patient and transparent. More
Sales person was great, management and higher ups were slow 5/5 stars for Amanda; 3/5 stars for the dealership itself Amanda was a great communicator and was very friendly. The only thing that slowed my buyi 5/5 stars for Amanda; 3/5 stars for the dealership itself Amanda was a great communicator and was very friendly. The only thing that slowed my buying process was when it required another person in the chain to get something done. Like most dealerships, we were stuck waiting for the next person to actually show up to do their job. Mind you, they were not overly busy. In fact, most everyone was just taking it easy while we sat there and waited. More
Amazing experience After reviewing several makes of cars. I once again decided on a toyota camry se. Noel McKenzie made the buying experience pleasurable. I will definit After reviewing several makes of cars. I once again decided on a toyota camry se. Noel McKenzie made the buying experience pleasurable. I will definitely come back to Hendrick Toyota scion concord. More
Oil change -New Car Today I came to the dealership for a oil change. While my car was being serviced my husband aND I walk out to the lot just to look. We asked a salesma Today I came to the dealership for a oil change. While my car was being serviced my husband aND I walk out to the lot just to look. We asked a salesman where we're the used cars. The salesman was Noel McKenzie. He walked us over to the used cars. While there he began to explaim our options with new versus used. He was very informative. We went back over to the new cars and he began to explicit the features. Agaim he was so good we decided to buy a new car mainly because of Noel. The whole experience was painless. Everything was explained in full. I never felt unsure of what I was doing. Excellent job Noel! More
Great time He took really good care of us. And got the price we wanted. Very transparent and informative about everything we needed to know. Not a high pressure He took really good care of us. And got the price we wanted. Very transparent and informative about everything we needed to know. Not a high pressure salesman and shot straight with us, which we greatly appreciated. More
Great car buying experience! After 15 years and 200,000 miles, my old gold sedan decided to retire when its catalytic converter needed to be fixed. I did my research and decided t After 15 years and 200,000 miles, my old gold sedan decided to retire when its catalytic converter needed to be fixed. I did my research and decided the Toyota Avalon seemed like a worthy replacement. I was also interested in the hybrid model. I made an appointment at Hendrick Toyota of Concord to test drive one. I met with Kevin Plant. He is a great car salesman to deal with! I came solo (my husband was at work) & Kevin treated me with respect and courtesy. He also has a great sense of humor! We test drove the hybrid and he explained how it worked. He patiently answered every one of my questions about every feature in the car, which was very different from my 15 year old sedan that came with a tape deck ! I left that day feeling much more educated about hybrids and never felt pressured in any way to make a deal. Kevin was great to work with. I ultimately ended up buying the Toyota Avalon Hybrid 4 months later, from Kevin. He located the model I wanted with the features and color I wanted within 24 hours. The buying process went smoothly, without a lot of wasted time. Everyone i dealt with was courteous and friendly. I would definitely recommend Kevin Plant and Hendrick Toyota if you are in the market for a car. More
Excellent Customer Service Awesome place . Awesome Service Advisors . Chris Garzone was my hero today really really good service . Very courteous and very friendly !!!! Everyon Awesome place . Awesome Service Advisors . Chris Garzone was my hero today really really good service . Very courteous and very friendly !!!! Everyone should come to this Concord place for their Toyoyta servicing More
Ask for Tanner Nicholson! Don't let this guy's age or youthful appearance fool you - he is a mature auto aficionado and really has a passion for what he does! He listens to yo Don't let this guy's age or youthful appearance fool you - he is a mature auto aficionado and really has a passion for what he does! He listens to your needs and does his best to fulfill them! More
Great Service! I brought my 2016 Tacoma in for it's first scheduled service and had them look at a small rattle in the drivers window. My service specialist (Dave C I brought my 2016 Tacoma in for it's first scheduled service and had them look at a small rattle in the drivers window. My service specialist (Dave Chagnon) was very knowledgeable and professional, and left me with no doubt that they would be able to fix the issue. I left my vehicle with them and Dave kept me informed throughout the day with status updates. When I picked up my truck everything had been done that was promised and the rattle was now gone! This is a great team of specialists that are knowledgeable and and show real compassion in what they do. I will definitely bring my vehicle here for all my service needs. More
Truck 1500 Kevin plant set us up ..thanks to him purchased a great truck at a great deal.Thanks for great experience. Will return for another truck Kevin plant set us up ..thanks to him purchased a great truck at a great deal.Thanks for great experience. Will return for another truck More