Hendrick Toyota Concord

Very helpful and kind. We have 3 Toyotas and we always receive excellent service. Brad Treece has been so helpful and informative. He keeps us informed and makes sure all of We have 3 Toyotas and we always receive excellent service. Brad Treece has been so helpful and informative. He keeps us informed and makes sure all of our cars are in perfect condition. More

Apex of customer service Chip Gonion has been my service advisor for years now, and I continue to only bring my Toyota Avalon and Corolla into the shop on the days that he wor Chip Gonion has been my service advisor for years now, and I continue to only bring my Toyota Avalon and Corolla into the shop on the days that he works, as I view his customer service commitment to be of such excellent quality, resulting in a lasting trust that I consider most noteworthy in corporate America today. Chip is always on the job, smiling and welcoming his customers, and he exhibits a genuine desire "to assist from his heart". Further, if I leave him a message, he is "always" most prompt in his return call. THANKS so much Chip for making me feel VALUED as your customer. Travis is the "only technician" that I authorize to perform mechanical servicing of my Avalon and Corolla, as Travis is truly "a mechanic above the rest", performing his tasks with the greatest of skill and intellect. When Travis works on my car, I feel as though he is caring for it as though it were his car. Thank you Travis for always taking such good care of my Avalon and Corolla! I drive all the way from Matthews during every servicing of my vehicles, and count myself blessed that I can trust that my vehicles are in the best of hands with Chip and Travis. I've been driving this distance for over 12 years now....because going the distance to get GREAT SERVICE is worth the mileage. Ms. Johnson-Tate More

First car buying experience My overall experience at the dealership was good. Kevin was very helpful and very attentive to details. I could not be more happy with my purchase! I My overall experience at the dealership was good. Kevin was very helpful and very attentive to details. I could not be more happy with my purchase! I will also say I had spoken to many in the industry but Kevin was byour far the most knowledgeable and direct. More

Depressed I was do depressed and upset about my experience with another dealership that I had been a customer of for over 10 years when I contacted Hendrick Toy I was do depressed and upset about my experience with another dealership that I had been a customer of for over 10 years when I contacted Hendrick Toyota. I know I probably wasn't the easiest person to deal with but Kizzy and Amanda did an amazing job finding the right vehicle and Paul and the finance the did a wonderful job putting me in a 2017 Rav 4. Wonderful group of people to work with and I will recommend them to everyone wanting to buy a vehicle. More

Helpful and Successful My saleswoman was very friendly and helpful. She showed me many options in my price range and helped me successfully purchase my first car. She was ve My saleswoman was very friendly and helpful. She showed me many options in my price range and helped me successfully purchase my first car. She was very diligent in making sure I found exactly what I wanted. More

Well worth it This is our fourth Toyota. We wouldn't buy anything else! Great buying experience. Kevin was very helpful and easy to deal with. Would definitely reco This is our fourth Toyota. We wouldn't buy anything else! Great buying experience. Kevin was very helpful and easy to deal with. Would definitely recommend to anyone! More

Excellent Service and Sales I purchased a 2017 Toyota Highlander Limited from Noel McKenzie. He was great to work with. I chose this dealership based on their reputation. I calle I purchased a 2017 Toyota Highlander Limited from Noel McKenzie. He was great to work with. I chose this dealership based on their reputation. I called Noel and let him know exactly what I wanted in the vehicle. He was able to do a search and secure the vehicle in just 2 days! I drove an hour to the dealership, and signed the paperwork. It was a done deal. When my car arrived I was very satisfied - not one detail was overlooked. I look forward to working with Noel, Dave, and Paul again soon in the future. Excellent sales, finance, and management team! More

Best experience I've had at a dealership I went in with a car in mind and Kizzy did everything possible to make sure that I left with the car I want. The car buying process can be long and a I went in with a car in mind and Kizzy did everything possible to make sure that I left with the car I want. The car buying process can be long and at times frustrating, but she remain professional and friendly throughout the whole experience and in the end I got the car I wanted and left feeling as though I was a friend and not just a customer. More

Very great experience Although they were very busy all of the staff were very accommodating to our needs and tight schedule to get the deal done. We Love our new car:) Although they were very busy all of the staff were very accommodating to our needs and tight schedule to get the deal done. We Love our new car:) More

New RAV 4 purchase I had a truly exceptional buying experience as always. Noel McKenzie,Donnie Moore, and Chris Catherwood really made me have an awesome New Years Eve🙂 I had a truly exceptional buying experience as always. Noel McKenzie,Donnie Moore, and Chris Catherwood really made me have an awesome New Years Eve🙂 I love my new RAV4. So glad I traded my Corolla S for a RAV. Thank you all so much for the new ride?????? More