Hendrick Toyota Concord

My husband saw an ad for a certified SUV on their website and called to get a price. That same day I visited the dealer in person (I did not know my husband had already called that morning to price the same and called to get a price. That same day I visited the dealer in person (I did not know my husband had already called that morning to price the same vehicle). I was given a price $1100.00 HIGHER than my husband. The sales manager would not budge on the price they had given me and said it was rock bottom (even after I showed them comps I had printed out from other Toyota dealers in the area with similar vehicles that were priced much less). Also, the salesperson said there were no financing deals going on (which proved to be untrue as they were clearly outlined on Toyota's website). Lastly, the salesperson kept trying to steer me towards a loan with a higher APR and a longer term, "so I could afford the monthly payments." Needless to say, I left the dealership and purchased my Toyota in Statesville and was highly satisfied!!! More

Salesman was at first more interested in selling us a used car than new. On second visit, the salesperson spent very little time with us. Let us test drive vehicles but was too busy to assist us. used car than new. On second visit, the salesperson spent very little time with us. Let us test drive vehicles but was too busy to assist us. Never tried to get another fellow to assist. We ended up going to Scott Clark Toyota where we were helped despite how busy they were and we bought a truck that very day. Dealership had a limited selection of Tacomas on the lot. Counted only 5. More